ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.87

3.9 Rating 916 Reviews

71 %

of reviewers recommend ETX Capital UK

Company Reviews

Questions

Metrics

3.9

Based on 916 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

Write Your review

Tell us how ETX Capital UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very friendly customer services and account managers - platform is great with lots of tolls you can used and in top of that spread is very tight - fast deposit / withdrawal - high value education tools.”

Helpful Report

Posted 8 years ago

“As a client of two other leading spread betting/CFD providers, I’d heard good things about ETX’s up and coming offering from other trading colleagues. Overall the offering is on par with these, particularly with regards to: • The extensive range of markets offered. • Execution is near perfect. No complaints here. • Tight market spreads and margin requirements. • Decent charting and comprehensive platform. I have customised my experience as I see fit and these are constantly improving. • Full FCA segregation. • Customer services. I have dealt with them on one occasion and they got back to me on my somewhat technical query within 24 hours. I was thoroughly impressed with the detail of the response I received. Technically speaking there is negligible difference between my experience with ETX and those of the other more established competitors. In the few months that I have been a customer, the offering has improved substantially, firstly with the new website and then with the constant roll out of new features. I’m looking forward to see what other tweaks they will release. There are one or two features which work better for me over its competitors, and as such, I now use ETX primarily as my go-to broker. I wouldn’t hesitate in recommending ETX over other providers.”

Helpful Report

Posted 8 years ago

“Extremely professional and reliable service. Easy to use format and friendly staff.”

Helpful Report

Posted 8 years ago

“Big screen monitors”

Helpful Report

Posted 8 years ago

“Excellent service - really good trading experience.”

Helpful Report

Posted 8 years ago

“Big screen monitors”

Helpful Report

Posted 8 years ago

“providing a wide range of products to trade on, great customer service, education and platform”

Helpful Report

Posted 8 years ago

“As a new trader, I am very happy with ETX Capital. They are always very helpful and proactive at sending out market alerts. The customer service at ETX Capital is fantastic. Even though I am a small investor I feel I am being treated like I am an important customer. Overall I would strongly recommend opening an account with ETX Capital.”

Helpful Report

Posted 8 years ago

“Reliable and professional service.”

Helpful Report

Posted 8 years ago

“Great services and platforms”

Helpful Report

Posted 8 years ago

“Really good trading experience.”

Helpful Report

Posted 8 years ago

“Beautiful, well laid out website!!! Best Forex Website Going without a doubt!!! Should increase leverage to 500 - 1!!!”

Helpful Report

Posted 8 years ago

“A lot of negativity with this broker. Very poor customer service.”

Helpful Report

Posted 8 years ago

“No problem opening account, but once opened they don't want to know you. So far I have sent 6 emails still waiting for an answer. If this is the service I can expect, I will not be funding the account. Plenty of choice out there.”

Helpful Report

Posted 8 years ago

“excellent service”

Helpful Report

Posted 8 years ago

“i try etx capital just for one month and finde it cool espacialy their spread i lose all the i transform the 20 £ BONUS TO 45 £ but i lose all in two minutes because of the GBP CRASH :(”

Helpful Report

Posted 8 years ago

“Great service”

Helpful Report

Posted 8 years ago

“They might promise 40-50 basis points spread either side of the bid/offer for their spread but in reality the price you'll have on offer from their platform will be in the region of 180-200 basis points (almost 2p) either side of the bid/offer. Massively uncompetiitive compared to other platforms. Steer clear IMO.”

Helpful Report

Posted 8 years ago

“Informative and saved me looking myself, thanks”

Helpful Report

Posted 8 years ago

“I've stopped trading and was told with 2 days notice that they will charge a dormancy fee on my account at £15 a month. However, before the 2 days period was up, they charged me £15 and then again after that 2 days period was up, so essentially, it was £30 a month. It's not the amount that is the main problem, but how they've gone about doing that. There wasn't any information or notice period. Is that legal? I emailed to ask for an explanation and was told 'Sorry, we are extremely busy', will review it and let you know as soon as we have an update. No explanation or apologies at all. I requested to close my account, and was requested to show my bank statement. I'm surprised that you don't need to provide a bank statement to open an account, but you need to show one to close your account.”

Helpful Report

Posted 8 years ago

ETX Capital UK is rated 3.9 based on 916 reviews