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ETX Capital UK Reviews

3.9 Rating 916 Reviews
71 %
of reviewers recommend ETX Capital UK
3.9
Based on 916 reviews
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Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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Anonymous
Anonymous  // 01/01/2019
Clear and informative site with charts.
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Posted 8 years ago
Excellent service from an FCA approved company
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Posted 8 years ago
Ease of use of the platform, understanding each screen and execution of trades
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Posted 8 years ago
Need a video on how to use platform and tools
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Posted 8 years ago
?????????????????
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Posted 8 years ago
reliable,staff helpful
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Posted 8 years ago
hffshsfghdfghdfgh
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Posted 8 years ago
Response is slow. Online chat would be helpful.
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Posted 8 years ago
System is relatively easy to use
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Posted 8 years ago
I have been trading with ETX for about 14mths. I had verified my account and had made deposits and withdrawels. While trading with ETXI was happy with service and platform. Despite trading with ETX for 14mths I have had my account restricted until I provide all my security documents that i supplied when I joined ETX. I find that unacceptable and I am happy to trade with someone else if that is how ETX do business.
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Posted 8 years ago
Excellent education facilities. Have benefited greatly.
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Posted 8 years ago
Experience delays when executing trades compared to other fx platforms. Difficult to close trades when using mobile app.
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Posted 8 years ago
£500 bonus debited from my account after your short-termism approach in creating a bonus system that is so complex to understand, and even if understood is completely unattainable. There is no clear explanation as to the terms - indeed it would be impossible to provide such due to the intended complexity – your offer is simply designed to deceive. Very disappointed – I thought you were a “stand-up” company but instead just another shark in the forex pool.
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Posted 8 years ago
Easy to use platform
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Posted 8 years ago
The customer service is very good. the MT4 platform is very good and the accounting of trades is first class.
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Posted 8 years ago
On the sign up page there is a request to read three documents and agree that they have been read and understood, the Terms and conditions are fine, they are readable, the other two documents (risk statement and order execution policy) come up with the message that they cannot be found: "error 404Page not found. Unfortunately the page you requested was not available. You may want to check our support section, or if the problem persists, contact our customer services." This is happening still, today at 09.14 09/12/2016
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Posted 8 years ago
The service from your call centre operatives is very friendly and efficient without too long a wait before they answer. The platform seems to work well
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Posted 8 years ago
The service from your call centre operatives is very friendly and efficient without too long a wait before they answer. The platform seems to work well
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Posted 8 years ago
The spreads are decent.
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Posted 8 years ago
Both TraderPro and MT4 platforms powerful, yet straightforward to use. Prices/spreads are very competitive i.e on DAX starting from £0.50p/pip, whereas InterTrader Direct is £1/pip and IG £2/pip! Notifications re market news, changes to margin, and especially trade transactions are excellent.
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Posted 8 years ago
ETX Capital UK is rated 3.9 based on 916 reviews