ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.87

3.9 Rating 916 Reviews

71 %

of reviewers recommend ETX Capital UK

Company Reviews

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Metrics

3.9

Based on 916 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ETXcapital is a very trustworthy broker I feel safe with my money but the are other things I'm not very happy about like it doesn't provide life chat which is a quicker way to communicate, the leverage is too low 1:200 which makes it difficult to get in to trades if you have a small account I know this is to protect clients but these other ways to clients can use to protect themselves like risking 1% or lets, at least you would get a change to take trades if leverage was 1:400.”

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Posted 8 years ago

“The platform should be even faster with high volatility. The spread less movable.”

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Posted 8 years ago

“Easy to use and backed up by plenty of good support and education.”

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Posted 8 years ago

“Hello!! it all OK. I like when ETX put margin setify with brexit. It is important to broker not default. Thanks”

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Posted 8 years ago

“every thing is just perfect!!!!!!”

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Posted 8 years ago

“No hassle transferring what was left of my account in Alpari. No hassle trading. Spread is okay-ish. Execution is sometimes slower than most people want, but still - I am not a scalper. Quite good broker.”

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Posted 8 years ago

“Very poor.no comparison with IG index or capital spread Tried to close account, but apparently there's 2 open positions still open I have,not a clue what these are. Wired or what Malcolm yorke”

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Posted 8 years ago

“Cannot fault in anyway, being a small amount investor I got the same service as large investors. Excellent customer service, and most importantly no problems depositing or withdrawing funds. I would definitely recommend highly. Mike”

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Posted 8 years ago

“Some of my trades where no closed on their limit. I don't like the automatic log out. I don't like the drop disconnections. I would like to see the options to have increments on the limit. I would like view charts That can go several months. I would like the charts to have improved functions to zoom into a historic date and time.”

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Posted 8 years ago

“Platform is user friendly and efficient. Spreads can be too large. Also sometimes need to call to place a trade.”

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Posted 8 years ago

“As a new trader i found ETX at first seemed very elite and no suitable for new traders like me who might think they are better off with other platforms where you can start trading in 5 mins instead of going through the ETX way that is a bit longer in my experience but after getting my account running the service was fantastic the support and the education that you would otherwise pay hundreds if not thousands for. when i first started i lost alot of my deposit because i simply didnt know the market or what was doing and my risk management was terrible, but after taking many webinars and reading plenty of articles i managed to double my original deposit in about a week, remember ETX want you to make money, the more you make the more they can make, its not like they get that money that you lose, that is just simply lost. In terms of the down sides of ETX i have yet to experience many but the main one would be that their is a lack of security i have noticed to get in to my account, no 2 step verification ( i would like to see a pin added after you enter your password), as well as an option to auto log out your account after a certain amount of time or to log out from another mobile device in case you lose your laptop while you are logged in.”

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Posted 8 years ago

“ETX experience is good however, unable to diversify my portfolio as you dont provide the options to trade things like crude and other commodities. Kindly increase our options.”

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Posted 8 years ago

“As I have only just started trading I can say that so far your service and support has been faultless. I am very happy with your set up and hope to be trading with you for a long time to come. Kind regards Robin”

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Posted 8 years ago

“For me, the issues that I had with ETX were constant. Phone calls taking 12 to 24 rings to be answered. No one taking responsibility for anything. Everyone hiding behind "it's our policy". But worst of all, the two day + wait, that one has to endure to receive your cash. These things all weighed on me heavily. Also, very few people ever introduced themselves on the phone. Perhaps it's just me, but I prefer to speak to a person by name.”

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Posted 8 years ago

“Basically i feel relatively good using ETX...the thing that frustrates me is that it hangs quite frequently ...is this ur system issue? I do not know....”

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Posted 8 years ago

“Please send us the recordings of Trading Educational webinars. Please Open ETX Trading Floors in South Africa.”

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Posted 8 years ago

“Execution of one trade takes 120+ seconds. Do you really think in this day and age of volatility in fx market execution of 120 sec is good enough”

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Posted 8 years ago

“Professional service with integrity.”

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Posted 8 years ago

“i cannot get through on the phone. i can't trade on that basis - and yes - its unfortunate that i usually trade in the lesser traded or more difficult. i came to you because i could nt get a price from ig on a share i wanted to short - so far so good - but i could nt get through to trade that or others. no good giving me a bonus if i can't use it! so sorry , but i will continue with ig john bradney”

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Posted 8 years ago

“Good”

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Posted 8 years ago

ETX Capital UK is rated 3.9 based on 916 reviews