ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.87

3.9 Rating 916 Reviews

71 %

of reviewers recommend ETX Capital UK

Company Reviews

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Metrics

3.9

Based on 916 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“etx are very helpful, eager to ensure you have a great trading experience. I would recommend to anyone looking to start trading.”

Helpful Report

Posted 9 years ago

“The content of their training courses is very helpful.”

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Posted 9 years ago

“Good company. Very Helpful. Prafulchandra Shah. Leicester. LE4 7GB.”

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Posted 9 years ago

“Very useful and easy to understand charts. Mobile app is excellent, far better than other brokers.”

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Posted 9 years ago

“Solid trading support and platform but average and, sometimes, poor admin support. Also, you could sharpen up on withdrawal payments. IG guarantee a same day chaps payment if you notify them by 10am and the funds are deducted almost immediately. Etx, unofficially, recommend thay clients request funds the previous day. Maybe there aren't enough support staff to payments process like IG. Also, it's frustrating that funds aren't deducted until after 2pm and confirmation emails aren't sent until much later in the day.”

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Posted 9 years ago

“Do not trade with this platform, they will do everything within their powers to stop you withdrawing your funds, complete scam artists and total scumbags.”

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Posted 9 years ago

“sux”

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Posted 10 years ago

“Very poor. Donot trust their bonus”

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Posted 10 years ago

“Very poor customer service. They scammed me out of a dividend, said that their trade management team would investigate it, did not get back to me after two months and did not respond to repeated emails regarding this query. When I called them they said they would get back to me but they never did. They will CHEAT YOU OUT OF YOUR MONEY, stay away!!”

Helpful Report

Posted 10 years ago

“Offered a trading bonus subject to terms, then withdrew the bonus despite terms being met.”

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Posted 10 years ago

“I m very pleased with the functionality and interactivity of ETX. The platform so far has been reasonably easy to use and have found the support of the ETX Capital team to have been fantastic. The ETX Capital team are very supportive and answer any question you may have timely and efficiently. I can't imagine having my trading account with an another broker.”

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Posted 10 years ago

“Very imtuitive”

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Posted 10 years ago

“Overall really good. I use a number of platforms and like many aspects of ETX. Would like to see stops and limits displayed against the open positions rather than needing to expand the position to see and edit the orders. Other than that, clean, simple, intuitive, really good ;)”

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Posted 10 years ago

“Great service”

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Posted 10 years ago

“You're way behind your competitors in customer service and resonse to queries, technical or regarding trading. The range of products in which to bet/trade is too limited too, and your spreads are not the greatest. Remitting funds to you is also too protracted, involving speaking to more than one person, Why can't this be done online? Sorry there are so may criticisms.”

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Posted 10 years ago

“So far I have found ETX to be a reliable platform. I have no evidence of stop hunting that I have found with other spread betting providers. Their prices are generally in line with my other spread betting platform and if they do vary it is not more than 3 or 4 pips and is consistent for hours rather than a spike . My one use of the customer service desk was quick and efficient and all done by email. Lets hope they keep it up. I often find that companies start of well with new customers and then forget about them.”

Helpful Report

Posted 10 years ago

“As someone new to spread-betting generally and Forex specifically, I thought I was going to struggle to understand how they come together. I have found the ETX platform user friendly and if anything I have not explored it enough. The basic functions are straightforward and all you need, however, help is available on line or at the end of a telephone. I meet with other people trading Forex who spend much of their day surfing around different brokers instead of investing time in developing a sound trading system and then using ETX to execute their strategy. I am delighted that I found ETX first time around and see no reason to go elsewhere.”

Helpful Report

Posted 10 years ago

“Great Platform - I have been a client for a couple years and I have used other providers and platforms and have not been anywhere near as good as ETX Capital”

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Posted 10 years ago

“Great education programme, especially the training given by Barry Norman. The usefulness of the programme is also being enhanced as more recordings are being made available. The customer service is very good, as is the platform content. There are however, technical challenges with the platform. Grant Harris”

Helpful Report

Posted 10 years ago

“The platform is very easy to learn and navigate. Easy to filter/select your favourites for the watch list etc. Also looks good on a mobile device. The only glitch I have noticed is that chart data stops loading after a while if you're constantly logged in. So you need to log out and in again to get the charts back. Not sure if you're aware, but it's not the end of the world.”

Helpful Report

Posted 10 years ago

ETX Capital UK is rated 3.9 based on 916 reviews