ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.87

3.9 Rating 916 Reviews

71 %

of reviewers recommend ETX Capital UK

Company Reviews

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Metrics

3.9

Based on 916 reviews

Customer Service
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Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The candle char is slow normally I used etx chart but is let me down”

Helpful Report

Posted 10 years ago

“The spreads are too large for some markets like the uk100. Overall the platform is easy to use”

Helpful Report

Posted 10 years ago

“I would like to see a take profit target on the order page. I would also like my chart to be maximised on my screen when I click on it and not for me to have to move it then maximise which all takes time. Of course I would like tighter spreads on pairings with the AUD as I seem to like that currency but I won't hold my breath for that one. Thanks for reading.”

Helpful Report

Posted 10 years ago

“great charts, love the trading straight from the chart, good spreads.”

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Posted 10 years ago

“I find ETX a very user friendly platform that is easy to use. Having the option of the app on my phone is also a bonus. The couple of times I've had to call customer support my query was handled quickly and efficiently. I just wish my results on FX were as successful as my experience with ETX.”

Helpful Report

Posted 10 years ago

“ETX ARE UP THERE WITH THE OTHER RELIABLE PLATFORMS. BUT THERE ARE SOME ISSUES WHICH I FIND ANNOYING AND FRUSTRATING. MOST OF IT COMES DOWN TO TECHNOLOGY (DOESN'T EVERYTHING!) AND I THINK A FEW TWEAKS HERE AND THERE WOULD MAKE FOR AN EVEN BETTER EXPERIENCE FOR THE AVERAGE TRADER. FIRST OFF THE BAT, THAT BLACK BACKGROUND!! NOW, ITS TRUE THAT I'M ON THE WRONG SIDE OF 30, BUT THAT BLACK BACKGROUND CAN BE SO ANNOYING, ESPECIALLY ON MOBILE DEVICES, WHERE THE SCREEN DETAILS CAN BE INCREDIBLY DIFFICULT TO READ IN ALL BUT THE PERFECTLY LIT ENVIRONMENT. IF THERE'S A WAY TO CHANGE IT, I HAVEN'T FOUND IT. IT JUST SEEMS LIKE SOMEONES BRIGHT(?) IDEA FOR NO APPARENT REASON. GOD KNOWS HOW WE'VE MANAGED ALL THESE YEARS WITH BLACK WRITING ON WHITE PAPER, WHICH, BIZARRELY SEEMS SO EASY TO SEE!! TRADERS DON'T WANT TO HAVE TO CHECK MARGINS EVERY TIME THEY MAKE A TRADE!! AGAIN, ON A MOBILE DEVICE, THIS CAN BE CHALLENGING ENOUGH IN ITSELF. WHY NOT PUT AUTOMATIC TRIGGERS IN PLACE THAT GIVE AN INSTANT ERROR MESSAGE IF YOUR TRADE WONT BE FILLED DUE TO MARGIN REQUIREMENTS. COME ON, ITS NOT THAT HARD TO DO. ONE NOTABLE PLATFORM (**, PUT YOUR GUESS HERE) HAS ALWAYS HAD THAT FUNCTION. I'VE HAD SEVERAL OCCASIONS IN THE LAST 6 MONTHS WHERE MY TRADES WERN'T PLACED AND ITS VERY FRUSTRATING, ESPECIALLY WHEN YOU SEE THE 'TRADE' GOING YOUR WAY, ONLY TO FIND AN EMAIL WAITING FOR YOU A FEW MINUTES LATER, SAYING THAT YOUR TRADE GOT PULLED. AGAIN, A VERY SIMPLE TECHY ADJUSTMENT. FINALLY, FOR NOW, I DONT SEE WHY I SHOULD HAVE TO PROVE ANYTHING ABOUT WHO I AM OR WHERE MY WITHDRAWALS ARE GOING, IF I DECIDE TO TAKE FUNDS OUT. ETX HAVE A FAIRLY ROBUST METHOD OF OPENING ACCOUNTS WITH INDIVIDUALS, AND THAT SHOULD BE QUITE SUFFICIENT WHEN IT COMES TO WITHDRAWALS. IF ITS NOT, THEN ADD FURTHER SCRUTINY TO THE ACCOUNT-OPENING PROCEDURE. I DO OBJECT TO HAVING TO PROVE THAT THIS IS MY BANK ACCOUNT, WHEN ITS ALREADY BEEN USED TO FUND MY ETX ACCOUNT!! come on people!! sort it out! AND FINALLY, FINALLY, FOR ALL THE ABOVE, I SHALL CONTINUE TO USE ETX AS MY PREFERED SB PLATFORM. THE SPREADS ARE BETTER AND THERE IS CLARITY ABOUT THE WAY THE SITE WORKS (MOSTLY) HOPE YOU FOUND THIS USEFUL ZANTEAN”

Helpful Report

Posted 10 years ago

“I have been with etx for just over two years and found the team to be helpful and accommodating dealing wit trade issues and IT prblems. Overall doing a good Job.”

Helpful Report

Posted 10 years ago

“I have traded with ETX for over a year now and the staff are always helpful. The platform is very good easy to use and above all has good execution. You can trade stocks,fx,indeces, shares all on one platform. I have never eperienced any odd behaviour and things happen just as you expect them to. This gives you the confidence you need to have when trading with real money.”

Helpful Report

Posted 10 years ago

“Good trading platform, easy to follow but would like more on-line instructions”

Helpful Report

Posted 10 years ago

“Easy to set up and use the ETX trading platform and friendly staff when need to speak on the telephone.”

Helpful Report

Posted 10 years ago

“I have used ETX for a couple of months now. I find there website easy to use and easy to navigate the charts and tools are good. The mobile app for my android is good to keep an eye on my trades. I use the iPad app also to keep a eye on trades which is also good, I would like it if on my iPad app the time frames on the charts had a 15 min time frame option like the android app does.”

Helpful Report

Posted 10 years ago

“Some times, application is slow in safari browser. especially for first time logins. Request you to add favourite pane. So, that can view favourite currency pairs for binary trade. need daily news on markets and analysis”

Helpful Report

Posted 10 years ago

“Whilst I am very enthusiastic about my future in trading I am extremely poor at working with computers. Just too old to be comfortable and confident with managing the browser and various aspects of the different platforms and softwares. In the main, when placing trades and making amendments I find the platform easy to use and clear. I can find whatever information I require when examining my trades e.g. when opened, when closed, entry points etc. Whenever I have had an issue I have been dealt with in a friendly and patient manner, I have been given clear instructions on how to achieve what I am trying to do and without exception have been able to proceed.”

Helpful Report

Posted 10 years ago

“I find the trading tools very useful and the ability to skip between timeframes quickly. The trading platform does come under strain during times of heavy trading volume so I have learnt to use limits whilst trading.”

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Posted 10 years ago

“Very helpful staff and being able to access Spreadbetting on MT4 is excellent.”

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Posted 10 years ago

“Being a relative novice trader, ETX was recommended to me by trusted friends at Trendsignal. The ETX trading platform is extremely straightforward and easy to use (even for me!)”

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Posted 10 years ago

“platform crushes at least twice a day...shockwave error sometimes watchlist disappears..comes back about 5 mins later slow during high volatility”

Helpful Report

Posted 10 years ago

“The service is fairly efficient. The spread cost are also pretty tight. Would like ETX to offer more share options to choose from and less overnight costs.”

Helpful Report

Posted 10 years ago

“The MT4 platform provides an excellent means to analyse trade set-ups, together with very good brokerage services.”

Helpful Report

Posted 10 years ago

“ETX is a great trading platform. Easy to use search function covering thousands of products. Trades are made easy with a helpful pipcalculator. Customer support are always there for you. Good work.”

Helpful Report

Posted 10 years ago

ETX Capital UK is rated 3.9 based on 916 reviews