XOUXOU Reviews

Name: XOUXOU
Address: Konrad-Zuse-Ring 11, Potsdam, Brandenburg
Rating: 3.52

3.5 Rating 134 Reviews

54 %

of reviewers recommend XOUXOU

Company Reviews

Product Reviews

821

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Phone:

017634653828

Email:

karsten@xouxouberlin.com

Location:

Konrad-Zuse-Ring 11,
Potsdam
Brandenburg
14469

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XOUXOU 1 star review on 18th September 2024

PAVLINA VARGOVA

Rayssa

XOUXOU 1 star review on 12th February 2024

Hayley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Me gusta mucho el diseño y lo reforzada que es la carcasa. El strap se me rompió y me lo han cambiado sin coste.”

Helpful Report

Posted 1 year ago

Thank you for your kind feedback! We are glad that you are satisfied with the products and that our customer support team was able to help you quickly.

Posted 1 year ago

“Great colour, good design, very convenient.”

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Posted 1 year ago

Thank you so much for the glowing 5 star review of XOUXOU! We are thrilled that you love the great colour, good design, and convenience of our product. We appreciate your feedback.

Posted 1 year ago

“It is a really ballsy move by the company to ask me for a review whilst I am still waiting for delivery. Paid for an express delivery -up to 4 days, and after 23 days I still have no clue where is the parcel. So, no, I can’t tell if I like the product.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to write us a review, Monika. We apologize for the inconvenience and that you have not received your order yet. Please send an email to our customer support team so that we can help you as soon as possible.

Posted 1 year ago

“Love the cover, hate the non integration of MagSafe. If I understood earlier that MagSafe is a 10 euro worth black plaque on top of the cover, I’d never have bought it !!!!”

Helpful Report

Posted 1 year ago

Thank you so much for providing your feedback regarding XOUXOU. We really appreciate you taking the time to let us know how the MagSafe Adapter disappointed you. We will work on the presentation to make it clearer that the MagSafe adapter is an extra product.

Posted 1 year ago

“I love the design of the products, but two lanyards have broken at the screw joints already after 12 months. I wish that the materials were a bit more stable. Then all would be perfect.”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback, Benoit! We really appreciate you taking the time to share your experience and we apologize for what happened. We are already in the process of revising the products so that there will be no further complaints of this type in the future.

Posted 1 year ago

“Sehr schöne und ausgefallene Artikel mit guter Qualität 😁”

Helpful Report

Posted 1 year ago

Danke, Corinna, dass du XOUXOU eine 5-Sterne-Bewertung gegeben hast! Wir freuen uns, dass dir unsere Artikel so gut gefallen.

Posted 1 year ago

“Its nice, but overpriced”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of XOUXOU Sally!

Posted 1 year ago

“Gutes Material, I like it 🌹”

Helpful Report

Posted 1 year ago

Vielen Dank für deine 4 Sterne Bewertung, Ale. Wir freuen uns sehr, das du mit dem Material zufrieden bist!

Posted 1 year ago

“Thank you for the style and comfort you bring to the daily use of phones. Happy to shop here every time!”

Helpful Report

Posted 1 year ago

Thank you for the amazing 5 star rating and the kind words! We are so glad that you appreciate XOUXOU's style and comfort in daily phone use. Thank you for being a loyal shopper here, we appreciate your support!

Posted 1 year ago

“Schöne hochwertige Qualität.”

Helpful Report

Posted 1 year ago

Vielen Dank, Heike, für die 4-Sterne-Bewertung von XOUXOU. Wir freuen uns sehr, dass du die schöne und hochwertige Qualität schätzt!

Posted 1 year ago

“It is Not really the same colour. But it‘s ok.”

Helpful Report

Posted 1 year ago

Thank you for the 4 star rating, Melanie! We really appreciate you taking the time to leave us your feedback. We're sorry to hear that the XOUXOU product isn't exactly the same color as expected; we hope you're still satisfied with it despite this minor technicality.

Posted 1 year ago

“The phonecase is very beautiful, but it is not the same colour as shown on the picture. The phonecase in real life is darker, but still nice!”

Helpful Report

Posted 1 year ago

Thank you so much for the 4-star rating of XOUXOU! We are glad to know you are enjoying the phone case! We apologize that the actual color of it is not the same as shown in the picture. We try to represent the colors as faithfully as possible and apologize for the inconvenience.

Posted 1 year ago

“First order and nice product”

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Posted 1 year ago

Thank you so much Ioanna for giving XOUXOU a 5 star rating! We appreciate your kind words.

Posted 1 year ago

“My order did not reach me. I don't feel any pleasure. Looks like now I have to spend time resolving this problem.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to write a review, Natalja. Please do not hesitate to contact our customer support so that we can help you as soon as possible.

Posted 1 year ago

“Love the style colours & quality. They are my favourite cases and I have purchased 4 of them for my self and gifts”

Helpful Report

Posted 1 year ago

Thank you so much Sophie for your 5-star rating of XOUXOU! We are so glad that you love the style colors and quality of the cases.

Posted 1 year ago

“J’aime beaucoup la qualité du produit et du service ( rapidité de livraison)”

Helpful Report

Posted 1 year ago

Merci beaucoup, Héloïse, pour votre évaluation 5 étoiles de XOUXOU. Nous apprécions beaucoup que vous aimiez la qualité du produit et du service.

Posted 1 year ago

“I like the quality of the product itself and the different hooks for the phone necklaces. I am not so happy with colors within the sets (which against all odds don´t match)”

Helpful Report

Posted 1 year ago

Thanks for your kind words about XOUXOU, Natacha! We are so pleased to hear you're enjoying what we have to offer and we're glad it's been helpful. We strive to give each of our customers a great experience and feedback like yours helps us to keep doing that. If there's ever anything else we can do to make your experience with us even better, don't hesitate to get in touch!

Posted 1 year ago

“correspond bien à l image ,et livré dans les temps”

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Posted 1 year ago

Merci beaucoup, Odile, pour ta cote de 5 étoiles pour XOUXOU! Je suis tellement heureux d'entendre que le produit était à la hauteur de tes attentes et qu'il a été livré à temps. Je vous remercie beaucoup!

Posted 1 year ago

“Perfect gadget. I love gadget”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of XOUXOU, Marta! It's so gratifying to hear that it's a perfect gadget and that you love it. Thank you again!

Posted 1 year ago

“Design, texture”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of XOUXOU! We are so glad you are pleased with the design and texture of the product.

Posted 1 year ago

XOUXOU is rated 3.5 based on 134 reviews