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Euro Car Parts Reviews

4.3 Rating 256,787 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 256,787 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Euro Car Parts 5 star review on 26th November 2024
Rob L
Euro Car Parts 5 star review on 25th November 2024
Dan F
Euro Car Parts 5 star review on 13th November 2024
Anonymous
Euro Car Parts 5 star review on 11th November 2024
Anonymous
Euro Car Parts 5 star review on 11th November 2024
Anonymous
Euro Car Parts 5 star review on 8th November 2024
Philip S
Euro Car Parts 5 star review on 4th November 2024
Mohammed A
1092
Anonymous
Anonymous  // 01/01/2019
Ordered light for Dacia and picked up the next day. Great service from Euro Car Parts
Helpful Report
Posted 1 month ago
Website told me I could receive next day delivery. But it took 3 days
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Posted 1 month ago
Excellent service. Exact parts sourced at a great price.
Helpful Report
Posted 1 month ago
Terrible experience
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Posted 1 month ago
Excellent customer service and price
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Posted 1 month ago
What I needed, on time and at a good price.
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Posted 1 month ago
Had a very good experience. Easy to buy online and the staff is nice.
Helpful Report
Posted 1 month ago
Collected a bonnet on Saturday, staff helped me put in the van. He advised to take it out the box as the box wouldn’t fit in the van, we done that the bonnet was damaged but I didn’t realise till I got to the bodyshop manager advised to email head office not happy with the customer service.
Helpful Report
Posted 1 month ago
Good info on website enabled me to correctly identify the part. Very easy to order and collect.
Helpful Report
Posted 1 month ago
Hello i order the parts on saturday because was the last parts shop open at that time . I call in the office to ask if i can collected saturday insted monday morning at 9 am .the person on the phone sad yes because the parts is here and you can collected earlier . After this i put the order i go at hereford branch and was one women very not happy with my order and sad you need come monday to collect because the parts not was there . I know you guys receive the parts every day after 12 pm .so this person no want to help me to take my parts earlier .
Helpful Report
Posted 1 month ago
2 or 3 different choices at different prices to suit budget. Ordered on line, upon trying to collect the person behind the counter says order not came through yet, took my name and which vehicle I was in and would fetch it out to me once he could get order.
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Posted 1 month ago
Very clean and laid out, always welcomed with smile very eager to help and advice
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Posted 1 month ago
Excellent parts and service
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Posted 1 month ago
Great service,ordered on website and collected within 20 mins.
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Posted 1 month ago
Like always 💯 % costumer service.
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Posted 1 month ago
Generally favourable, however they need to have more staff at the front counters, the one guy at my local shop spent 5 minutes dealing with a customer returning a windscreen wiper, with 4 people waiting to pick up orders. Plenty of staff milling about in the back shop doing not alot (it seemed).
Helpful Report
Posted 1 month ago
Appalling lack of service at the Basildon outlet, when collecting a click and collect order. Worse still having expressed my opinion on Trustpilot, they promised I would be contacted by a manager to discuss. Despite a reminder, it seems apparent that retail customers are a low priority. Customer serviceis therefore awarded 5 of these 💩💩💩💩💩
Helpful Report
Posted 1 month ago
Online ordering very easy as was pick up. Staff very friendly
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Posted 1 month ago
Quick and easy to order and collect
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Posted 1 month ago
Easy to order on line and quick to collect in store
Helpful Report
Posted 1 month ago
Euro Car Parts is rated 4.3 based on 256,787 reviews