Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 256,815 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 256,815 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 26th November 2024

1092

Anonymous

Anonymous // 01/01/2019

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“Great prices Prompt free delivery Only issue is products were delivered without any external packaging , so visible to all when delivered to my work address. I would suggest some light packaging .”

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Posted 1 month ago

“Very good price and ready next day what’s not to like! Definitely use again.”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Purchase went fine BUT THE FOLLOW-UP SUCCESSION OF E-MAILS - I THINK 7 SO FAR - RELATING TO THE TRANSACTION WERE A B....Y NUISANCE!!!”

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Posted 1 month ago

“Parts were missing from my order. The customer service has been non existent.”

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Posted 1 month ago

“Always a great service good value for money”

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Posted 1 month ago

“Order online 3 filters and oil, went to pick up in store but was very disappointed by the staff at counter as he took all 4 items from inside the store and put them on the counter with invoice on top. All loose no bag or packaging, it was very awkward to pick up three loose boxes of filters (oil, air and cabin filters) and 5 letters oil bottle with invoice paper. Got out of store and dropped oil filter on the floor as it was very windy and rainy outside. Moral of the story is improve customer service and offer your customers suitable packing or bag if they’re buying multiple items. Not buying anything from Euro Car Parts again.”

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Posted 1 month ago

“Top lads, very helpful”

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Posted 1 month ago

“Pretty slow and rude service, they made me feel like they were doing me a favour rather than I am a customer. I think I will buy from Amazon next time”

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Posted 1 month ago

“Quick online pay and collect, easy.”

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Posted 1 month ago

“Click and collect should be ready to collect behind the counter. No queue, No wait.!”

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Posted 1 month ago

“Ordered a battery for my car, good range to choose from, price was reasonable. Ordered on Monday was available to collect Wednesday. Quick and easy all round.”

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Posted 1 month ago

“The specific part I had was in store and I'm so so happy that I brought it. I only wish that they would have different colours as well but otherwise I'd definitely buy again”

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Posted 1 month ago

“Awful customer service”

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Posted 1 month ago

“Good prices, friendly staff. I had to return parts and get a refund . Not a problem. Will definitely use again”

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Posted 1 month ago

“Euro car parts are really good for pretty much anything you need. I have given3 stars for Basildon branch because they were very very slow to pick the item at the branch it was unreal. People waited and waited for so so long for items to be brought out from the back! Really bad customer service. To make it worse, the receptionist never apologised once and had such a terrible attitude.”

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Posted 1 month ago

“Ordered two air filters was there the same day good price has well.”

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Posted 1 month ago

“Efficient service and very competitive price for this item.”

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Posted 1 month ago

“Very good service never had any problems use it when I am in need”

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Posted 1 month ago

“Happy with my purchase however, I ordered & paid for it and the message said I could collect in 15 minutes. I was unable to collect until the following morning only to be told that the item wasn’t in stock and I had to go back 3 hours later to collect. Communication lacking”

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Posted 1 month ago

Euro Car Parts is rated 4.3 based on 256,815 reviews