Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

Euro Car Parts Reviews

4.3 Rating 256,753 Reviews

Shipping & Delivery

Delivery Methods

Own Driver, Courier

Average Delivery Time

Within 5 Days

On-time Delivery

Greater than 70%

Accurate And Undamaged Orders

96%

Customer Service

Communication Channels

Email, Live Chat, Telephone

Queries Resolved In

Under An Hour

Customer Service

4.4 out of 5

Returns & Refunds

Refunds Process

Difficult

Returns Process

Easy

“Thanks for your service”

Helpful Report

Posted 2 weeks ago

“I ordered online and was advised to collect as two items in stock. When I arrived an hour before closure at Uxbridge I was told the stock taker had made an error and there was nothing available but the part would be reordered for collection next day and to come back at 1pm. So I did and was told on arrival that no order had been placed? I said to cancel the order and tried the Hayes branch and collected it from there. You would think a text after a positive check and put aside wouldn't be to hard to do, rather than a guess at what stock is available. Best to ring up after placing and order online to ask them to confirm that the item has indeed been put aside and is awaiting collection. Before you set out. Also, I found only one person serving, who had to go off and check whilst the queue waited, so allow half an hour for this when visiting Uxbridge late in the afternoon and you should be OK. Phone and be prepared to wait.”

Helpful Report

Posted 2 weeks ago

“Fast service”

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Posted 2 weeks ago

“Ordered parts on 31/10/24. Decided to opt for free delivery as I'm in no rush. States delivery should be 3-4 working days. Its 10/11/24 today. Still no sign or any emails with update. Thanks”

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Posted 2 weeks ago

“Having originally bought the wrong car battery, the process of return & exchange was very smooth & quick - 10 out of 10 for great service!”

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Posted 2 weeks ago

“I don’t see the point ordering online to collect and have time so when I go to pike the part have to stay in queue.”

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Posted 2 weeks ago

“Great place to get your parts at good prices. Service at the Cardiff store was pretty slow.”

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Posted 2 weeks ago

“I ordered front brake pads online for collection after putting in my registration plate and when i came to put them onto my car I had been given what appears to be rear pads as they were far too small. I double checked my invoice and it did indeed say front pads NOT rear.”

Helpful Report

Posted 2 weeks ago

“Paid for ‘Express’ delivery but order did not arrive until the day after no information offered on the delivery except after third call made, said postage would be refunded but nothing as yet and know contact has been made, I used you because of the name but will not again”

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Posted 2 weeks ago

“Staff very friendly and most obliging product as advertised very good”

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Posted 2 weeks ago

“The part I ordered and collected was broken. Due to working full time I haven’t been able to replace the item and just have to accept that it’s broken and re order from somewhere else now.”

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Posted 2 weeks ago

“Super easy to use, picked up my part within a few hours no fuss, great service”

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Posted 2 weeks ago

“Quality component delivered quickly at a competive price.”

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Posted 2 weeks ago

“Still waiting for my refund !!!!!”

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Posted 2 weeks ago

“Sometimes over priced when comparing with other outlets”

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Posted 2 weeks ago

“Quick and easy service, friendly staff at collection centre”

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Posted 2 weeks ago

“Tools sold which were not fit for purpose. Cheaply made and both sets were sold damaged. Exchanged for refund.”

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Posted 2 weeks ago

“Good prices on a wide range of products, not just parts but accessories and tools too. Delivery is usually quite efficient too although on my last order there was an error, it was quickly corrected.”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“Very quick great service receiving my parts, plus nice easy refund process too”

Helpful Report

Posted 2 weeks ago