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Euro Car Parts Reviews

4.3 Rating 256,784 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 256,784 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Euro Car Parts 5 star review on 26th November 2024
Rob L
Euro Car Parts 5 star review on 25th November 2024
Dan F
Euro Car Parts 5 star review on 13th November 2024
Anonymous
Euro Car Parts 5 star review on 11th November 2024
Anonymous
Euro Car Parts 5 star review on 11th November 2024
Anonymous
Euro Car Parts 5 star review on 8th November 2024
Philip S
Euro Car Parts 5 star review on 4th November 2024
Mohammed A
1092
Anonymous
Anonymous  // 01/01/2019
Have started to use euro car parts less for getting parts for my cars due to the pricing and lack of deals, back in the day you guys absolutely smashed it with the savings
Helpful Report
Posted 1 month ago
Thank you Bob!
Helpful Report
Posted 1 month ago
Euro car parts is invariably great on service, on my most recent visit however there seemed to be a staff shortage as the poor girl behind the counter was taking orders payments fetching and distributing them totally alone. This led to a build up of waiting customers who were complaining. She did an excellent job, was calm and professional. Thanks very much to her - she derserves a bonus !
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Posted 1 month ago
Parts came swiftly and service was good.
Helpful Report
Posted 1 month ago
Nice quick and easy service. Ordered online picked up straight away.
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Posted 1 month ago
I ordered a battery on click and collect, very easy to do and it was waiting for me when I picked it up, very helpful and polite staff, will certainly use again
Helpful Report
Posted 1 month ago
Bought front discs and pads for golf mk7 Wrong pads delivered Went back, changed for slightly more expensive pads Brakes knocking Bought pads from another company, fitted them and they are perfect Poor quality pads from Euro Parts
Helpful Report
Posted 1 month ago
I was sold the wrong part even after “checking” it was correct. I had to return and change it which cost me time and money. I missed my MOT retest and missed a days work. It would have been nice if a small discount was given as an apology after returning and pointing out the mistake. Employee told me he was unable to give discounts. I doubt I will be using Eurocarparts again. Be warned - always check your own parts against what is currently on the car and don’t take ecp recommendations.
Helpful Report
Posted 1 month ago
Efficient service. Friendly staff. Lots of parking. You may have to wait a few mins as it's a busy place
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Posted 1 month ago
Not great was told a battery was allocated and available for me from 9am on a Saturday morning my partner drove there to pick it up and was told it wasn’t there and to come back on Monday. I phoned head office a lovely woman based in Liverpool who was really helpful and she let me know that there were 3 batteries in the Trafford store and one is allocated to me and ready to pick up so we returned my partner went in and was refused service so I came in and got it but it was a bit of a palaver.
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Posted 1 month ago
The right product was available quickly and at a good price.
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Posted 1 month ago
When collecting my order I had a query over a particualr part that I needed. Your sales assistant was extemely helpful, and made the process very easy.
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Posted 1 month ago
I ordered a crankshaft pulley from Euro Car Parts. It was in stock and it was the correct item. I used their click and collect service which operated without a hitch.
Helpful Report
Posted 1 month ago
Simple to place an online order and use click and collect
Helpful Report
Posted 1 month ago
First place I look for anything for my car, generally in stock and a keen price.
Helpful Report
Posted 1 month ago
Ordered brake pads for collection online while they were on a discount deal. Got provided the wrong parts but they were happy to swap them however they wouldn’t honour the discount and apply it to the correct pads which were arranged to be collected in store over the phone and the discount was supposedly online only yet I originally paid online but was given the wrong parts
Helpful Report
Posted 1 month ago
Wrong parts for the vehicle
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Posted 1 month ago
Quick, convenient and well priced. Exactly what I needed! Thank you.
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Posted 1 month ago
Easy purchase online and great choice of stock. Easy collection & the money for the return unit was refunded as advertised
Helpful Report
Posted 1 month ago
Ordered brake discs and pads, pads correct but have got to return discs as they are the wrong ones 😑
Helpful Report
Posted 1 month ago
Euro Car Parts is rated 4.3 based on 256,784 reviews