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Euro Car Parts Reviews

4.3 Rating 258,011 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 258,011 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
I have always received good service from Europarts but this time they let me down. The battery in my wife's Ford Focus was flat so I ordered a new battery on line. Collected it on 30th December on my way home from London. Tried to fit it the following morning but found it was too tall. Took it back to the High Wycombe branch. The assistant intially tried to persuade me that it was the right size after he looked up the dimensions on line. I showed him that it was defintely too tall using my tape measure. He then looked at the label on the battery and said with exasperation that I had been given the wrong battery. No apology. He managed to find another battery (this turned out to be cheaper as it had a 4 year warranty unlike the 5 year warranty on the first battery). I took it with me and fitted it to the car then drove it home (0.6 miles). That was New Years Eve, I next went to the car two days later to find that the battery was so flat I couldn't unlock the car. I took the battery out of the car and charged it fully with my CTek charger. Fortunately it seems to be OK now. Through no fault of my own I ended up having to make a return journey to the High Wycombe branch (31 miles in total) and didn't even receive an apology. I then found that the replacement battery I was given must have been sitting around and barely had any charge in it. As I said, very disappointing service and not what I expect from Europarts.
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Posted 1 day ago
Quick, efficient service. Good prices and nearly always have the parts in stock.
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Posted 1 day ago
Website is excellent.
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Posted 1 day ago
Had an issue with the parts being the wrong size and having to reorder new ones which is a manufacturing issue
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Posted 1 day ago
friendly servis
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Posted 1 day ago
Every time I’ve shopped with euro car parts, they’ve always been able to help me. They are quick and reliable when it comes to same day collection.
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Posted 1 day ago
Excellent service and product availability. Available for collection almost immediately. Thanks!
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Posted 1 day ago
Excellent, I ordered parts from Euro but part didn’t arrive at the store. I have no choice to buy other expensive one. However, overall experience is nice 👍
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Posted 1 day ago
Easy to order online. Opted to pick up the part the same day as euro parts shop very close by, could have had free next day delivery. Friendly staff easy/straight forward collection.
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Posted 1 day ago
Excellent service all round
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Posted 1 day ago
easy online ordering, identified my vechicle and selected the correct part to fit my car. Opted to collect at store, email confirmed item was ready to collect. Efficient and friendly staff at store.. Item was exactly as described and very good value for money.
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Posted 1 day ago
The website was very clear and easy to use and the staff was very helpful
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Posted 1 day ago
Excellent service
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Posted 1 day ago
Good price and efficient service
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Posted 1 day ago
Very accommodating the person who is the reception at the same time cashier. Very helpful. Thumbs up
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Posted 1 day ago
I brought a wrong bulb and the staff was glad to replace the right bulb. Many thanks for the staff of reception!
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Posted 1 day ago
Very fast service. Unfortunately the wing mirror was not an exact replacement even though I ordered it based on my car registration number. I should have bought the motorised retractable version!
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Posted 1 day ago
Purchased rear Bosch wiper for NISSAN DUKE 2019. Easy to fix, took less than 20 seconds. Seems to be working just fine. Maybe it was the same spec and brand of wiper which was on originally. Can't really fault to give any less gradings. Paid online, click n collect at Barking branch, I got there a day later, maybe waited couple of minutes in the queue, didn't have to wait no more than another a minute or so. Recieved the item.. and so far working just fine.
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Posted 1 day ago
With standard delivery these guys are great. Ahead of time, good in perfect condition and my car is running again 👍
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Posted 1 day ago
Simple order on line and collected within 30 minutes. Staff always professional and friendly. Thank you.
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Posted 1 day ago
Euro Car Parts is rated 4.3 based on 258,011 reviews