Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 256,798 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 256,798 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 26th November 2024

1092

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Customer service. Item hadn't arrive when I went to collect, Euro Car Parts offered me mite expensive ones to replace but I wanted the same as those on my car because only 2 were damaged so I could keep two in reserve. Euro Car Parts reordered and would deliver, still didn't arrive, so they ordered from elsewhere and delivered - all within a couple of days.”

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Posted 1 month ago

“Abusive staff and poor service lincoln store.”

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Posted 1 month ago

“After a long 15 minute queue, I asked for the pads to collect, for my Q7 rear, I added if it had multiple options, but was told no. Paid for the pads, drove home, stripped them down, only to find incorrect pads, 2 options available, 30 mile round trip to go and replace and another 15 minute queue!!! Not the best experience.”

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Posted 1 month ago

“Quick delivery”

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Posted 1 month ago

“Always an excellent service!”

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Posted 1 month ago

“Excellent friendly and knowledgeable service from the Orpington branch especially George who helped me out the trouble I had many thanks”

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Posted 1 month ago

“Easy to find, I ordered night before and came by 10am the next morning I was amazed.”

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Posted 1 month ago

“Ordered wrong parts on line, matter resolved with no fuss. Correct parts supplied when I visited store to return wrong parts. Good service from shop and telephone staff.”

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Posted 1 month ago

“They had just the tool that I needed where other big chain stores never. Service was amazing. Thank you”

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Posted 1 month ago

“I just needed a couple of brake light bulbs. The website was very clear to navigate and I placed my order for click and collect. I went along to collect them about 30 minutes later and it took less than a couple of minutes. Very friendly staff. Will definitely use them again”

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Posted 1 month ago

“Use euro car parts often easy to order online and usually the cheapest about”

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Posted 1 month ago

“Easy to order, good collection options, great customer care on pick up. Part works a treat!”

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Posted 1 month ago

“Correct parts ordered and helpful live chat to get the right parts”

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Posted 1 month ago

“Bought a horn, and it came extremely damaged. The box was ripped to pieces and the horn was dented, still worked but still ain't great.”

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Posted 1 month ago

“Very long process for exchanging an already faulty alternator”

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Posted 1 month ago

“Good prices and lots of outlets around.”

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Posted 1 month ago

“Simply excellent”

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Posted 1 month ago

“Delivery guy was really cool and polite. Service great. Parts good.”

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Posted 1 month ago

“Awful service. Was told delivery 3-4 working days but it took something like 9-10 because the part I ordered they were waiting to come in to them to send out to me and it would be sent out as a priority I was told on the phone. This was also a lie as it was then sent to me with the standard delivery time of 3-4 days again not next day etc. if I'd have known I would have used a more reliable service or popped to my local parts place. Not sure I'll be using eurocarparts again as their too unreliable. If it was stated before hand then no problem but you guys said 3-4 days when you knew it was impossible as you didn't even have the part. That's what a drop shipping company does I thought this was a proper established business. For reference I had organised a day to conduct the work on my car and then had to reschedule due to inadequate service by eurocarparts. I have learnt a lesson to either add an extra 2 weeks on to lead times given by the company or go elsewhere. I rated the customer service as a 2 star below because of the lies I was told during the call. I was also told I could not cancel the order that had not even been delivered to eurocarparts to be sent out to me yet but I had to refuse to take it in when the delivery driver turned up at my door which seems absolutely bizarre. So you guys wanted to wait for a delivery to come to you then send it to me with a courier even though I told you before you even received it I don't want it.”

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Posted 1 month ago

“Purchased a Sealey digital torque wrench, searched the net and Euro was best price. My only problem is that I paid £6 for next day delivery and it took 2 days to be delivered. Not sure who's fault it was.”

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Posted 1 month ago

Euro Car Parts is rated 4.3 based on 256,798 reviews