Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 258,151 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 258,151 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 14th January 2025

1104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is fine and staff pleasant. However for some reason the plastic wheel trims don’t actual fit VW group steel wheels properly for some reason.”

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Posted 1 month ago

“In fairness the service was ok. There was a slight delay with placing the order online and collecting, but I went via topcashback and got 3p cashback on a £46 order. So if you are not going to honour the rates, just don’t to it.”

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Posted 1 month ago

“Ordering was easy. Straight forward to collect. Excellent prices for top quality products.”

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Posted 1 month ago

“Ordered two items online at excellent prices. Shop is quite a distance from me but worth the trip. Very happy.”

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Posted 1 month ago

“Ordered and paid for new battery. Collected first thing next day. Service excellent, guy behind the counter was helpful.”

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Posted 1 month ago

“I purchased a set of four 14" hub caps from Euro Car Parts. Ordering and delivery was fine and I have no issues with ECP's customer service. However, when I went to fit the caps one cracked while pressing it onto the wheel. This was a replacement for an identical product where every hub cap has previously cracked during normal use on my partners car and no she does not drive bouncing of kerbs. Examination of the crack indicates very poor moulding and materials with no discernable fibre reinforcement. The product is clearly not fit for purpose. Conversely ECP made no quible about refunding the returned product. If I were ECP's buyer I would be asking some hard questions of their supplier, not least because the cost of returns has got to be eating ECP's profits.”

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Posted 1 month ago

“After a car accident I was to get a hire car in the afternoon by 3pm,rang at 4pm no car available.next morning no car finally went and picked on up at 5pm”

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Posted 1 month ago

“Very poor customer service. The staff is very slow and without any desire to work, the internet connection at this branch is terrible ... just avoid it if you can.”

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Posted 1 month ago

“Great servce, availability and good price”

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Posted 1 month ago

“Half of the parts were incorrect. Not really worth the hassle of a return. Go to your local parts store instead way more knowledgeable”

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Posted 1 month ago

“Easy to order and collection is just as quick and easy”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Whoever this guy is, he runs a tight ship. He must be credioted fro quick thinking.”

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Posted 1 month ago

“The item and price was fine it the appaling delivery service used which resulted in the 1 star. This is the second time I've experienced delays to delivery from Euro Car Parts.”

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Posted 1 month ago

“Excellent service with rapid delivery, ordered Sunday evening, arrived Monday. Thanks!”

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Posted 1 month ago

“Was just suprised they gave me the right parts to be honest”

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Posted 1 month ago

“fiendly staff and always have what I want !!!”

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Posted 1 month ago

“Very easy order, it was a click and collect. Item was ready to collect when arriving at the store. Cheerful and quick service at collection point”

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Posted 1 month ago

“Easy to order and we "Clicked and Collected" which was easy too.”

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Posted 1 month ago

“I'm not happy with the delivery service I'm not happy as it didn't arrive when I was told it was coming it let me down as I couldn't go to work and would like to send it back as no longer needed”

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Posted 1 month ago

Euro Car Parts is rated 4.3 based on 258,151 reviews