Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

Euro Car Parts Reviews

4.3 Rating 256,815 Reviews

Shipping & Delivery

Delivery Methods

Own Driver, Courier

Average Delivery Time

Within 5 Days

On-time Delivery

Greater than 70%

Accurate And Undamaged Orders

96%

Customer Service

Communication Channels

Email, Live Chat, Telephone

Queries Resolved In

Under An Hour

Customer Service

4.4 out of 5

Returns & Refunds

Refunds Process

Difficult

Returns Process

Easy

“Very easy to order items and good communication with updates”

Helpful Report

Posted 1 month ago

“Ease of ordering and pick up.”

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Posted 1 month ago

“Great service, helpful team”

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Posted 1 month ago

“faily easy ordering and payment , arrived promptly”

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Posted 1 month ago

“The website is good ish giving multiple options but leaving it to you to know which fits. If you ring they can tel you so why doesn’t the site just show that option. The real issue is collection. Only ever one person serving and there is always a queue it just takes so long.”

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Posted 1 month ago

“The part was incorrect so immediately returned and I was given a credit note for full amount. That was 6 days ago and the money has still not been credited to my bank account.”

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Posted 1 month ago

“Very quick, phoned me to say item was ready to collect, very friendly in depot”

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Posted 1 month ago

“👍👀👍👀👍👀👍👀👍👀”

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Posted 1 month ago

“Great parts supplied good prices seven days a week”

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Posted 1 month ago

“Absolutely shocking the member of staff I spoke to had no clue what he was talking about and he couldn’t recommend any parts he wasn’t very proffessional at all he was rubbish he didn’t have a clue what parts was what he was aweful”

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Posted 1 month ago

“Great to deal with,and good communication as to when parts are available to collect.”

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Posted 1 month ago

“5th in the queue, prepaid collection, still 30min waiting time. WTF”

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Posted 1 month ago

“I had a ECP trade account for more than 30 years. During 2020 in the Covid outbreak my car work dropped off so ECP cancelled my trade account because I was not spending enough money. Since then I have bought 90% of my parts from other sources, they are usually cheaper anyway.”

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Posted 1 month ago

“I was not impressed. It took nearly two days to procure the small sample bottle I ordered and when I came to collect it having paid for it there was only one person dealing with customers. I then had to wait about 15 minutes while a complicated order was sorted out for the customer ahead of me who was not using the click and collect service. When he had finally finished it took only 30 seconds to pick up my click and collect item. I regard this as poor service.”

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Posted 1 month ago

“Reliable service, good pricing, on the doorstep, quickly sourced if not in stock, professional knowledgeable helpful staff, easy to return unused incorrect parts, all of these go to make eurocar parts the place to buy you car parts.”

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Posted 1 month ago

“Used Euro Car Parts for decades. Always good prices, usually I find exactly what I need & never a problem with refund or exchange. Friendly staff also helps.”

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Posted 1 month ago

“Wonderful custome service .”

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Posted 1 month ago

“Absolutely disgrace More than ten days deliver my products. Now I'm writing I still haven't received them. I will have to go to collect them myself even though I request delivery.”

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Posted 1 month ago

“Staff weren’t very helpful when I needed other car parts. Showed no interest or enthusiasm. Has put me off using this company again.”

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Posted 1 month ago

“Great staff behind the counter, incredible selection of auto parts and incidental bits and pieces. Stores are well distributed throughout the uk. Web Site is spot on making ordering and paying as easy as scratching your Nose.”

Helpful Report

Posted 1 month ago