Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 256,796 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 256,796 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 26th November 2024

1092

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I very seldom use europarts now, I was in the trade & held an account at Woodford where I spent above average, I retired & tried to move my account to Harlow but on 2 occasions my account was blocked with no explanation so I stopped using you”

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Posted 1 month ago

“IT WAS EASY TO PLACE MY ORDER WITH YOUR SELVES I DID NOT NEED TO ORDER IN BULK AS I ONLY REQUIRED ONE PEICE THE ORDER WAS READY FOR ME TO PICK UP ON THE DAY STATED COMPLETE WITH JUBILEE CLIPS WHICH I THOUGHT I WOULD HAVE TO BUY AS A EXTRA ITEM STAFF WERE CURTIOUS AN ENJOYABLE EXPERIENCE”

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Posted 1 month ago

“Service was great but the battery was not the correct size (dimensions) for the car”

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Posted 1 month ago

“Wide variety of products, website easy to navigate. Order was instantly ready to collect.”

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Posted 1 month ago

“Easy to order online and collect the store. The guy at the store with the beard is helpful and fetches the order.”

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Posted 1 month ago

“brilliant service. Thanks”

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Posted 1 month ago

“My usual place for all things automotive and never disappointed by either price or quality. Staff are always helpful if needed”

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Posted 1 month ago

“Great value and good service”

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Posted 1 month ago

“Nobody cares!”

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Posted 1 month ago

“It's bit expensive now ..Thanks”

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Posted 1 month ago

“Knowledgeable staff. Always happy to help.”

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Posted 1 month ago

“fast and easy purchase, bought wrong part 1st time but refunded and new part bought with no problems. will certainly buy from them again.”

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Posted 1 month ago

“Was not too happy with the service. When I order the part online it told me that there were 2 in stocks. On getting to the shop I was told that it was out of stock and will be in the following day. I didn't have email to let me know if it was received. I was passing on the Sunday and noticed that the store was opened. I went in and was told that the received it on the Saturday but I didn't receive any email notification. I was not happy, I couls have waited days for the notification if I didn't pop in that Sunday.”

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Posted 1 month ago

“Excellent service at Boucher Road, Belfast - highly recommended member of staff … could not be more helpful and was very knowledgable … thank you for all your help”

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Posted 1 month ago

“Item had been opened and obviously fitted before, not happy, expected better from your company, not even sure that all parts were in package, also very limited fitting instructions”

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Posted 1 month ago

“I didn’t receive my order from Euro car parts or even get an update about the order. I had to ring the store 10 days later”

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Posted 1 month ago

“Very efficient service.”

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Posted 1 month ago

“Ordered the correct part online and went to pick it up. Got home with it and they had given me the wrong part with a different part number”

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Posted 1 month ago

“This is my worse online purchase experience. This service is beyond disappointing. Perhaps disrespectful seeking a review even when I haven’t received the order paid for 6/10/24. Do members of your team communicate with one another? I’ve spent days chasing item, no one picking up, kept being referred to a FAQ bot. What’s the point using a clueless BOT that couldn’t trace the item. Worse still your staff also kept pushing me from pillar with no idea of what happened to the order. One of your staff, Barking Branch, actually hung up after telling me, “if you don’t know the order number, how do you expect me to know”. Sure there are many ways to track a purchase. Attitude was, he couldn’t be bordered and hung up on me. Chased again, someone else picked up and insisted I speak with ahead Officer Customer Service (HOCS). HOCS told me they couldn’t discuss and can only send a email to the delivery team to contact me. Then an email was received today lying that multiple attempts were made to deliver but failed. Yesterday, I spoke with your staff at Bow Branch who eventually found the order and confirmed with an apology that they’ve received the order but it hadn’t been processed. He added that he couldn’t understand how it could have been missed. With the apology accepted, he assured me that delivery will be made unfailingly today 16/10/24. I’ve waited and close to the door all day today, no one turned up. I’m short of one word to describe this very poor level of customer service.”

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Posted 1 month ago

“Great price, very quick delivery, items as ordered. What's not to like?!”

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Posted 1 month ago

Euro Car Parts is rated 4.3 based on 256,796 reviews