Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 256,799 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 256,799 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 26th November 2024

1092

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful service. Was told delivery 3-4 working days but it took something like 9-10 because the part I ordered they were waiting to come in to them to send out to me and it would be sent out as a priority I was told on the phone. This was also a lie as it was then sent to me with the standard delivery time of 3-4 days again not next day etc. if I'd have known I would have used a more reliable service or popped to my local parts place. Not sure I'll be using eurocarparts again as their too unreliable. If it was stated before hand then no problem but you guys said 3-4 days when you knew it was impossible as you didn't even have the part. That's what a drop shipping company does I thought this was a proper established business. For reference I had organised a day to conduct the work on my car and then had to reschedule due to inadequate service by eurocarparts. I have learnt a lesson to either add an extra 2 weeks on to lead times given by the company or go elsewhere. I rated the customer service as a 2 star below because of the lies I was told during the call. I was also told I could not cancel the order that had not even been delivered to eurocarparts to be sent out to me yet but I had to refuse to take it in when the delivery driver turned up at my door which seems absolutely bizarre. So you guys wanted to wait for a delivery to come to you then send it to me with a courier even though I told you before you even received it I don't want it.”

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Posted 1 month ago

“Purchased a Sealey digital torque wrench, searched the net and Euro was best price. My only problem is that I paid £6 for next day delivery and it took 2 days to be delivered. Not sure who's fault it was.”

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Posted 1 month ago

“Easy ordering and collection.”

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Posted 1 month ago

“Very good parts”

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Posted 1 month ago

“Good range of parts. Good value. Excellent click & collect service.”

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Posted 1 month ago

“Brilliant value and didn't realise we had a local branch. So icing on the cake.”

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Posted 1 month ago

“Easy to order and collect or even to get delivery (depending on how much you buy) had one glitch that was a mix up with cabin air filter. Worked for this company so I know they are quite spot on with order picking .”

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Posted 1 month ago

“Ordered on line parts available next morning good price”

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Posted 1 month ago

“I ordered a car part for over 10days now it hasn’t been delivered, i did pay for 3/5 days delivery and still not delivered. I could have just picked it up myself, really disappointed and i shall call the Peterborough branch tomorrow.”

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Posted 1 month ago

“Ordered by mistake and tried to cancel but wouldn’t let me”

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Posted 1 month ago

“Quality service and products, responsible and responsive, recommend.”

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Posted 1 month ago

“Shocking click and collect service in Luton staff rude young all having a great time in back with a room full of customers not a care In the world. No communication skills. Zero lack of customer service to be honest quite embarrassing actually”

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Posted 1 month ago

“Fantastic”

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Posted 1 month ago

“I needed some kseal and euro car parts were the closest stockist. Easy and fast checkout and easy collection with friendly staff member. Would use again! Thank you”

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Posted 1 month ago

“No problem with stock and fitting parts.”

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Posted 1 month ago

“Ordered a thermostat express delivery turned out to be the wrong one i phoned the southend branch odered the right one got someone to collect it for me. Drove to my local southend branch to return the wrong one couldnt find paperwork but had order comfirmation email to be told i couldnt because i needed a letter from head office. Surely the referance number from the order confirmation should be enough?”

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Posted 1 month ago

“Good customer service and quality parts”

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Posted 1 month ago

“Quick simple service thx”

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Posted 1 month ago

“Great value. Easy order and pick up. Friendly helpful staff.”

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Posted 1 month ago

“Very easy to order part's, staff very helpful and knowledgeable”

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Posted 1 month ago

Euro Car Parts is rated 4.3 based on 256,799 reviews