Bigblu Reviews

Name: Bigblu
Address: Broadband House 108 Churchill Road, Bicester
Rating: 3.48

3.5 Rating 1,223 Reviews

60 %

of reviewers recommend Bigblu

Company Reviews

Questions

Metrics

3.5

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01869222900

Email:

info@bigblu.co.uk

Location:

Broadband House 108 Churchill Road
Bicester
OX26 4XD

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Reina

Bigblu 5 star review on 20th September 2017

Pamela Larking

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was put onto Europasat by a friend. I found the website very helpful and clear. Having fond what I wanted, I then phoned. The person I spoke to was very efficient and friendly and I was able to place my order there and then. The satellite dish arrived as promised within three business days and the whole thing was up and running quickly afterwards. Whenever I have had questions subsequently, I have been able to speak to someone without any difficulty and my questions have been dealt with quickly and successfully. I am extremely satisfied and so is a friend to whom I have recommended Europasat for his own internet connection.”

Helpful Report

Posted 10 years ago

Hi Christopher Thanks for taking the time to respond to our survey. We are really pleased that you are enjoying your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“Simple instructions and easy to install even for an old Grandad like me, So far I am pleased with the purchase”

Helpful Report

Posted 10 years ago

HI Colin. Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind Regards The Europasat Team

Posted 10 years ago

“I don't wish to offend anyone here but it is good to speak to someone who is clearly in the same country and can converse sensibly with you and fulfil your requirements quickly and efficiently. Excellent service thanks. Garry Banks”

Helpful Report

Posted 10 years ago

Hi Garry Thanks for taking the time to respond to our survey. We are really pleased that you are enjoying your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“It's slower than bt. The ping latency is to long can't use my soft phone Snr forget webexs I don't rate it very disappointing”

Helpful Report

Posted 10 years ago

Hi Gillian Thanks for taking the time to respond to our survey. The Ping with satellite averages between 750 and 1000ms. This is documented within the FAQs on our website. Kind regards The Europasat Team

Posted 10 years ago

“The system is excellent but I have to say that by today's standard, it's very expensive to use, and so if I could find an alternative provider that equals the service, I would change.”

Helpful Report

Posted 10 years ago

Hi Mr Headford Thanks for taking the time to respond to our survey. We are really pleased that you are enjoying your satellite broadband system. Satellite will be more expensive that standard ADSL broadband due to the amount of funding that has been ploughed into the new Technology. However, we are hoping that this will reduce as the option becomes more 'mainstream'. Kind regards The Europasat Team

Posted 10 years ago

“Been using this service for nearly one year now and no problems, either with supply of service or billing - I wish I could say the same about all providers!”

Helpful Report

Posted 10 years ago

HI Peter Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“Dear Sirs, I have been a very satisfied customer for 3 years with your company and can only speak too highly of it , I have recently changed to Windows 8 and appear to have less problems with it than my friends do so I have recommended you to many of them. Thankyou for a great product, Yours sincerely, R.F.Smith.”

Helpful Report

Posted 10 years ago

Hi Mr Smith Thanks for taking the time to respond to our survey. We are really pleased that you are enjoying your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“ActionWest and Steve Mammat continue to provide excellent service. Thank you for being so helpful. Peter Ralph”

Helpful Report

Posted 10 years ago

Hi Peter Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“Before I got TOO WAY Broadband instaled I was on dialup it was unbearable. No one could get me cabled broadband and all the supliers were doing away with dialup. Islesat was working at my place of work I spoke to Paul to get more information about instalation ,cost ect . I soo glad I did it is super fast beter than I ever expected thank you.”

Helpful Report

Posted 10 years ago

Hi George Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“I purchased an SES Satellite system for my holiday home in central France as a cheaper option to having the internet from France Telecom. Over a 2 year period I will save about £100-£150 and after that about £200 per year. There is little competiton in France to get a good deal from other companies so France Telecom have the monopoly. I installed the system myself following the instructions and it all went very well. I have gone for the basic 4Mb down speed, .5Mb up and 3Gb per month which works well for me. I have a couple of times purchased an extra 3Gb at £5.00 which is easy and instant. It works very well and does what I want and am pleased with it.”

Helpful Report

(France) - Posted 10 years ago

Hi Martin Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“you say I have just made a purchase I have no knowledge of this I have a monthly rental with you that is all I would however like to know what you charge for unlimited broadband yours m brooks”

Helpful Report

Posted 10 years ago

Hi Michael Thank you for taking the time to respond to our survey. If you are finding that your data allowance is not covering your requirements, please visit our website for the range of larger tariffs that are on offer. An emailed request to our Customer Services team info@europasat.com will ensure the swift upgrade of your monthly data allowance. https://www.europasat.com/tooway/ Kind regards The Europasat Team

Posted 10 years ago

“I have not recently made a purchase but I am more than happy to say that there over the phone problems solving service is First Class and would thank them so.”

Helpful Report

Posted 10 years ago

Hi Edwin Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“Sartellite dish deilvered fast and on time. Works well on a Craotian island.”

Helpful Report

Posted 10 years ago

HI Michael Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“I wish you could inform me by text or email when my data is about to run out.”

Helpful Report

Posted 10 years ago

Hi Lorna Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Emails are sent informing all customers when they have gone over certain levels of data usage. Please inform our Customer Services Team if you are not receiving these emails. Kind regards The Europasat Team

Posted 10 years ago

“We are very happy with Europasat”

Helpful Report

Posted 10 years ago

Hi Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“The only problem that I have writing about Europasat is that I run out of superlatives. They are an excellent broadband service provider. On the very few occasions when I have had an interruption of service ( never more than an hour or so ) the technical department ahve been very helpful and reassuring. I recommend them to anyone seeking a reliable satellite broadband provider.”

Helpful Report

Posted 10 years ago

Hi John Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“Have been with Europasat (Tooway) since over three years now, and I can only praise their customer service. When you are isolated (remote) like we are it is a delight to have to deal with them, as always we got efficient and best quality support. True that the system works great so little support is needed, but does not influence the quality. Thanks.”

Helpful Report

Posted 10 years ago

Hi Humphrey Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“Excellent service . No complaints!”

Helpful Report

Posted 10 years ago

Hi Ed Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“A good experience all round. Willing to answer questions in a meaningful way. Thank you.”

Helpful Report

Posted 10 years ago

Hi Susan Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“Mel Smith was excellent and very helpful during installation and subsequently when I had a minor problem.”

Helpful Report

Posted 10 years ago

Hi David Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

Bigblu is rated 3.5 based on 1,223 reviews