Bigblu Reviews

Name: Bigblu
Address: Broadband House 108 Churchill Road, Bicester
Rating: 3.48

3.5 Rating 1,223 Reviews

60 %

of reviewers recommend Bigblu

Company Reviews

Questions

Metrics

3.5

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01869222900

Email:

info@bigblu.co.uk

Location:

Broadband House 108 Churchill Road
Bicester
OX26 4XD

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Reina

Bigblu 5 star review on 20th September 2017

Pamela Larking

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As an occasional user but a heavy user 4 times per annum I would prefer to be able to purchase a package that is a minimum fee for connection every month followed by the ability to increase my bandwidth and useage when I need it. I am paying the same amount every month when I only use the service for about 3 months of the year.”

Helpful Report

Posted 10 years ago

Hi Paul Thanks for taking the time to respond to our survey. You are on an outright purchase contract, you are able to suspend the service after a minimum connection period of two months. There would be a reconnection fee of £29.99. For more information please contact the Customer Services Team. Kind regards The Europasat Team

Posted 10 years ago

“I have been very pleased with the service provided by EuropaSat. The system works well and the staff are responsive and helpful. After a very negative experience with another satellite internet provider, it is great to have made the switch to EuropaSat. Trina deserves a special mention for her fast responses and efficiency.”

Helpful Report

Posted 10 years ago

Hi Ned. Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind Regards The Europasat Team

Posted 10 years ago

“Great speeds and consistency. Quick music downloads and updates. Great if you are watching films and video playback. Would recommend.”

Helpful Report

Posted 10 years ago

HI Philip Thank you for taking the time to respond to our survey. We are really pleased that you are enjoying your satellite broadband system. KInd regards The Europasat Team

Posted 10 years ago

“No complaints...Its everything promised....”

Helpful Report

Posted 10 years ago

Hi Katherine. Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind Regards The Europasat team

Posted 10 years ago

“At first the thought of setting up the system seemed daunting, but after meeting John and his demonstration on how to set up Dish, I had no fears. Once fitted Broad was immediate. We have been very pleased with the service, we can use the net for Facetime, watching you tube and even the odd film. Transfer of data is quick. Originally we maintained our Neuf Box but after a couple of months we cancelled it relying totally on Satellite. John assured us that the Pro30 package was enough for us and his experience proved right. We have data to spare each month easily. We get excellent communication from Europasat and it is easy to change our details such as payment cards. Excellent Service, would recommend to anyone. John Freeth Pleuville.”

Helpful Report

Posted 10 years ago

Hi John Thank you for taking the time to respond to our survey. We are really pleased that you are enjoying your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“Fast and efficient installation. Friendly and helpful. Service has been great, good quality speed. Highly recommended.”

Helpful Report

Posted 10 years ago

Hi Richard Thank you for taking the time to respond to our survey. We are really pleased that you are enjoying your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“I have found Europsat to be extremely good. There billing system by e-mail is efficient and easy to understand, as is the usage chart. I am certainly happy with the service I receive, at the moment. I will reserve full judgement on it if and when I encounter a problem.”

Helpful Report

Posted 10 years ago

Hi Leon. Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind Regards The Europasat team

Posted 10 years ago

“It's a pleasure to deal with an organization where you get more or less through to the person you want straight away without hanging on the phone in a queue. All queries are dealt with forthwith politely and helpfully .”

Helpful Report

Posted 10 years ago

Hi Stephen. Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Merry Christmas Kind Regards The Europasat Team

Posted 10 years ago

“EXCELLENT, FAST AND RELIABLE SATELLITE BROADBAND SERVICE. BEEN A CUSTOMER FOR 2 YEARS NOW AND WOULD NOT HESITATE TO RECOMMEND EUROPASAT. REVOLUTIONIZED OUR HOUSEHOLD WHICH BEFORE EUROPASAT HAD TO RELY ON THE TERRESTRIAL SERVICES PROVIDED BY THE USUAL CULPRITS.”

Helpful Report

Posted 10 years ago

Hi Hermione Thank you for taking the time to respond to our survey. We are really pleased that you are enjoying your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“I have been very happy with the service. If I have any queries they are easily answered for me. Good strong guidance via the telephone.”

Helpful Report

Posted 10 years ago

HI Chris Thank you for taking the time to respond to our survey. We are really pleased that you are enjoying your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“Excellent service and cost. Compared with BT. last year was £400+ Europast £70 ish Need we say more ?”

Helpful Report

Posted 10 years ago

Hi Robert. Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind Regards The Europasat team

Posted 10 years ago

“Excellent customer service. Quick installation and very helpful when I have asked about how everything operates.”

Helpful Report

Posted 10 years ago

Hi Matt Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite system. Kind regards The Europasat Team

Posted 10 years ago

“Great service, fastest broadband in the sticks!! Perfect solution to broadband on my farm does what it says in the advert!”

Helpful Report

Posted 10 years ago

Hi James Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“We live in France and our order came from UK It was easy, quick service and easy to install and much faster internet than my previous satellite provider. well impressed with Europasat.”

Helpful Report

(France) - Posted 10 years ago

Hi Susan Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

Bigblu is rated 3.5 based on 1,223 reviews