Bigblu Reviews

Name: Bigblu
Address: Broadband House 108 Churchill Road, Bicester
Rating: 3.48

3.5 Rating 1,223 Reviews

60 %

of reviewers recommend Bigblu

Company Reviews

Questions

Metrics

3.5

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01869222900

Email:

info@bigblu.co.uk

Location:

Broadband House 108 Churchill Road
Bicester
OX26 4XD

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Reina

Bigblu 5 star review on 20th September 2017

Pamela Larking

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been extremely impressed by both the service itself and the customer support. The staff have been incredibly helpful. Our installation is in a very rural area in central Europe and compared to the fixed line service we had the satellite service is still a revelation. Speed and reliability is excellent. Without hesitation we would highly recommend Europasat.”

Helpful Report

Posted 10 years ago

Hi Mike Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“It would be easier for us to pay for unlimited acces to the internet instead of a certain GB per month.”

Helpful Report

Posted 10 years ago

Hi. Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Satellite will be more expensive that standard ADSL broadband due to the amount of funding that has been ploughed into the new Technology. However, we are hoping that this will reduce as the option becomes more 'mainstream'. We do not offer a truly unlimited data tariff. Kind Regards, Europasat Team

Posted 10 years ago

“I have not recently made a purchase but I am more than happy to say that there over the phone problems solving service is First Class and would thank them so.”

Helpful Report

Posted 10 years ago

Hi Edwin. Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind Regards, Europasat Team

Posted 10 years ago

“I have been with Europasat (Tooway originally) for 5 and a half years now. Great company to do business with. I would recommend them to anyone. Phil was very helpful on the phone today as everyone else I have had dealings with at Europasat have been too. Great product too. No hassles in my 5+ years with them.”

Helpful Report

Posted 10 years ago

Hi Gordon Thanks for taking the time to respond to our survey. We are pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“No problems with Europsat at all. We once had a problem with our internet and they talked us through what could be wrong in a clear, precise way. They always let us know if our usage is going up so we can decide whether to increase it or not.”

Helpful Report

Posted 10 years ago

Hi Andrew. Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind Regards, Europasat Team

Posted 10 years ago

“The system was installed quickly and efficiently and the installers were very knowledgeable about the product and ways in which it could be used. Operating speeds are consistently good. Can't understand why this isn't in wider use throughout Europe (perhaps it is and I don't know about it?), especially for areas in blackspot pockets outside the scope of national broadband systems. Highly recommended.”

Helpful Report

Posted 10 years ago

Hi Shelley. Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind Regards, Europasat Team

Posted 10 years ago

“We have been with you for about a year now and to date we have had no problems whatsoever with reliability of service. We would happily recommend you as we have with a few of our customers already via our website www.french-locations.co.uk.”

Helpful Report

Posted 10 years ago

Hi John. Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. We will be introducing a Direct Debit facility in the very near future. Kind Regards, Europasat Team

Posted 10 years ago

“Installation was quick, efficient and effective but then so it should be for the price.”

Helpful Report

Posted 10 years ago

Hi Michael. Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind Regards, Europasat Team

Posted 10 years ago

“This was a DIY installation of an SES satellite Broadband system. John Sidwell supplied the system,and I installed it. John gave excellent support over the phone whilst I was installing it,and a Europasat technician talked me through the settings to make on my laptop to enable dish "pointing". All in all,a good experience with ongoing running cost savings compared to Orange.”

Helpful Report

Posted 10 years ago

Hi Michael. Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. They are reachable on 01869 356166, option 2. Kind Regards, Europasat Team

Posted 10 years ago

“We have been customers of Tooway/Europasat for some two hand half years now and find the service is excellent. We live on Exmoor, within the National Park, and have absolutely no viable links with terrestrial broadband nor any mobile phone reception, with no likelihood of this changing in the foreseeable future, so without Europasat we would be effectively cut off from so all internet services. We shop on line frequently (although delivery drivers are pretty shell-shocked by the time they find us), so Europasat are providing an invaluable service, both to us and the suppliers that rely on the internet for business. Naturally, we now greatly rely on email and enjoy YouTube etc so many thanks to Europasat, what a astral invention!!”

Helpful Report

Posted 10 years ago

Hi Peter Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“VERY GOOD”

Helpful Report

Posted 10 years ago

Hi Mostostal Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“Excellent service and your VOOVE specialist was excellent, great manners and took his shoes off without even asking!! Rare now adays!”

Helpful Report

Posted 10 years ago

Hi Stephen Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“The service to set the system up in the first place was first-rate, on time efficiently done, and clearly explained. It proved difficult to know how much broadband we would use but at least it can be amended as we go. It is still not quite as fast as I expected but is still from 50 to 100 times quicker than our landline version. Recommended all-in-all.”

Helpful Report

Posted 10 years ago

Hi Julian. Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind Regards, Europasat Team

Posted 10 years ago

“it works well and when it doesn't a quick call & we are up and running againg”

Helpful Report

Posted 10 years ago

Hi Michael Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“operative very informative and good service, goods arrived quickly. Tech staff very patient with me and helped get system running . Slight concern about usage in first three days as you informed me having used 40% of my allocation. Then three days after new months allocation informed me of 60% use ! Have bought another 10gb for this month just to see how it settles ,but all the years I was with BT never exceed my 10gb months allocation. Keith Fowler.”

Helpful Report

Posted 10 years ago

HI Keith Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. If you would like to discuss your data usage, our Customer Service Team or our Technical Team would be able to advise. Kind regards The Europasat Team

Posted 10 years ago

“I have had my system up and running for a year now and have been delighted. I live in an area of storms and high winds etc and it has never affected my signal. I was promised speeds of about 20mg and it has usually exceeded this. Any problems I have had ( usually something I haven't done properly) have been dealt with quickly and courteously over the phone. All in all...well pleased.”

Helpful Report

Posted 10 years ago

Hi Douglas Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“On learning that I was about to be cut off because of payment default due to the fact that I hadn't informed you about a change of debit card: I was alerted by your local agent Daran Brown who arranged for me to phone you to provide the necessary details; on phoning the matter was dealt with spedily and in a most helpful manner; the problem was painlessly resolved within 15 minutes of having been first alerted. Many thanks to everyone involved.”

Helpful Report

Posted 10 years ago

Hi Bryan. Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind Regards, Europasat Team

Posted 10 years ago

“Quick polite response to my query and fast dispatch of the equipment required to solve my problem. Very well done indeed. Bryan Jackson.”

Helpful Report

Posted 10 years ago

Hi Bryan Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind regards The Europasat Team

Posted 10 years ago

“We have found the service first class. As a pensioner I am not a technophobe and found the staff extremely helpful and more important patient. We have no hesitation in recommending Europasat.”

Helpful Report

Posted 10 years ago

Hi Ivor. Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind Regards, Europasat team

Posted 10 years ago

“I have had Europasat for several years now and have only once had a problem with Internet connection. Overall the service is exceptionally reliable.”

Helpful Report

Posted 10 years ago

Hi Valerie. Thanks for taking the time to respond to our survey. We are really pleased that you are happy with your satellite broadband system. Kind Regards, Europasat Team

Posted 10 years ago

Bigblu is rated 3.5 based on 1,223 reviews