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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Excellent work
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Posted 4 years ago
Booked for my luggage to be collected from Ireland to Denmark as I was caught in the lockdown, they were very responsive and fast to get my luggage due to Easter and the pandemic they have been delays, hopefully it arrives soon.
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Posted 4 years ago
calidad precio excelente
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Posted 4 years ago
Εξυπηρετικοί και συνεπείς σε κάθε στάδιο, καλή επικοινωνία και ευκολία τόσο στην αποστολή όσο και στην παράδοση του δέματος.
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Posted 4 years ago
My bag was transported very well, but the luggages of my friends hwo lived in the same accomodation had to wait a long time till the bags got picked up at the hostel.
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Posted 4 years ago
Procedimento per spedire il proprio pacco in modo veloce e semplice. I tempo di ritiro previsto del pacco da parte del corriere è stato rispettato. Purtroppo data l’emergenza Covid i tempi di spedizione sono stati rallentati molto, ma alla fine il pacco è arrivato a destinazione. Consiglio pienamente!
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Posted 4 years ago
Buon servizio
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Posted 4 years ago
Como sempre, eficiente!
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Posted 4 years ago
Everything went well. The price was very good. The pick-up was on time. The delivery was on time. The assistance was ok, especially via email.
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Posted 4 years ago
Happy with the service applied.
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Posted 4 years ago
Paid for fake servis Instead of 3 days, 15 days! all goods damaged. Very ignorant company, personnel. Worst experience ever. Request 100% money back. Paid for 400€ insurance, but they have 60 days!!! to respond?!
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Posted 4 years ago
I sent a parcel and Eurosender lost it, I was the one finding it and after that, it took a month to get to me. After complaining about that I still haven't had an answer. Very poor service, it wasn't the first time I used this service but after this, it was the last one.
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Posted 4 years ago
Excelente
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Posted 4 years ago
Ovaj put odlicno.svaka cast ,jako brzo
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Posted 4 years ago
Very fast! Top
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Posted 4 years ago
Not picked up or delivered as scheduled and very weak customer care service. No team work among employees.
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Posted 4 years ago
Die Anmeldung per internet ging ganz gut. Aber -Die Abholung brauchte tatsächlich 3 Anläufe. 1 Tag keiner kam. Servicenummer angerufen - lange Warteschleife. Vertröstung auf den kommenden Tag. am nächsten Tag auch nicht ... Servicenummer angerufen - lange Warteschleife. Vertröstung auf den kommenden Tag. Am 4 Tag und nach drei Servicecenter Anrufen kam der DpD Service dann endlich, aber auch mit der Abholnote (Aufkleber) mit Datum vom Vortag.... Wer soll sich so lange Urlaub nehmen um auf die Abholung eines Paketes zu warten??? Die von Ihrer Servicehotline rausgegebenen Nummer des DPD zur Klärung der Abholung war erstens Kostenpflichtig, zweitens nur mit Automatenstimme, die es selbst nach 10 facher Wiederholung nicht schaffte die ORDERNR. korrekt zu erfassen schlicht eine Katastrophe. D.h. bei DPD eine glatte 6. Das ist nicht Kundenorientiert!
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Posted 4 years ago
Very good.
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Posted 4 years ago
mauvaise synchronisation pour les dates d'enlèvement parfois longue.
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Posted 4 years ago
Оплатил услуги за отправку шуроповерта и 2 литеевых батарей. Эта компания eurosender является посредником между заказчиком и DHL. На сайте я не видел предупредительных сообщений об отправки таких батарей . Посылка только через 8 дней вернулась ко мне . На сайте DHL есть вся необходимая информация об отправке таких батарей .Я завел аккаунт на DHL и что вы думаете ? Отправка одной и той же посылке на сайте DHL и eurosender с разницей 42,8 процента . На DHL дешевле . eurosender пересылает свои заказы DHL и все . Лучше работать напрямую с DHL без посредников . Остается мне вернуть деньги за первую пересылку .Компания не хочет мне возвращать полную стоимость .
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews