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Eurosender Reviews

3.7 Rating 2,033 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,033 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Unfortunately they (DHL) forgot to pick up the document. The tracking showed “to be picked up at address” but it took 4 days and after I complained via email it was confirmed that it was.never picked up. What was supposed to be a 48 hs delivery from Masrid to Lisbon, became 1 week
Helpful Report
Posted 3 years ago
Support wasn't able to solved the pickup problema, Finaly had to dropoff the shipment at a pickup point, instead of giving it yo a courier.
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Posted 3 years ago
How could it be easier? You fill in a form, print a sticker, and someone comes the next day (each time more or less at the same time of the day), then you can trace your shipment on line.
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Posted 3 years ago
I use the Eurosender services for a long time and never have a problem. They are very fast and reliable.
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Posted 3 years ago
There's no much more to be said: the service is really 5 stars!
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Posted 3 years ago
All ok! Thank you!
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Posted 3 years ago
It took me almost a month to get my shipment here and I had to pay extra for a package, but they sent it using an envelope.
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Posted 3 years ago
really good job!
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Posted 3 years ago
Merci de proceder a mon remboursement
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Posted 3 years ago
It was a bit late, took 7 days for the delivery to Sri Lanka dro Portugal, however, the tracking system was helpful.
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Posted 3 years ago
Fast reliable service
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Posted 3 years ago
Awful customer service. Never using again.
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Posted 3 years ago
I was afraid at the begining. Every went well to the end.
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Posted 3 years ago
TRANSPORT PROBLEMS
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Posted 3 years ago
Easy to contact, nice to work with, keeping promises! Great!
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Posted 3 years ago
efficient, impecable, reaching customer needs, and good communication to client.
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Posted 3 years ago
very friendly pick up
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Posted 3 years ago
Iam Glad to send the documents threw you.
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Posted 3 years ago
Excellent service, fast unproblematic delivery
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Posted 3 years ago
charging additional for minor change....no tolerance!!!
Helpful Report
Posted 3 years ago
Eurosender is rated 3.7 based on 2,033 reviews