Evans Halshaw Reviews

Name: Evans Halshaw
Rating: 2.33

2.3 Rating 357 Reviews

32 %

of reviewers recommend Evans Halshaw

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Metrics

2.3

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took my vehicle in for full service and mot. Mot failed and they needed a specific tool to carry out some of the work. They did not have the tool and had to order one. The cost of my MOT including the cost of the missing tool, escalated to over £600. Needless to say that although I obviously had to pay for the missing tool, the garage kept it!! Would never recommend this garage. Devious to say the least!!”

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Posted 1 month ago

“after sales service is terrible phoned about logbook but told that the salesman would phone back but no phone call”

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Posted 9 months ago

“I have bought or dealt with this company yet. What went wrong for me, was when I just read all the reviews people have put in for this company. It’s a shame as I was interested in a van. I will invest my time and money elsewhere. Usually I give the companies chance to reply to peoples comments but these lot clearly can’t or haven’t bothered at all and that’s why I’m writing this so they can take note of the affects of these negative feeds even on new potentials customers, and so many bad reviews can’t all be made up story so thank you all for your advise. You have wasted my time looking at your vans and sites. I’m taking my business to someone who genuinely cares.”

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Posted 3 years ago

“I recently bought a used car from them at their Portsmouth branch. I was very dissatisfied by their salesperson Peter. More than the car, he was promoting the financial options and the add ons to buy. Rather than showing us the car inside out and sharing all the relevant paper work, he was keen to persuade us to buy through finance and take extended warranty etc. He might be wanting to help, but he seemed too pushy! Also, when we said we would like to take our time, make up our mind, see a few more cars and come back, he got agitated and then tried to put down all the other car dealers and cars we had shortlisted. We really liked the car and that is the only reason we went back there to buy it, my husband had almost made up his mind not to buy thanks to Peter. I am just hoping we have made the right decision and have a stress-free journey with this car,”

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Posted 5 years ago

Evans Halshaw is rated 2.3 based on 357 reviews