Everest Home Improvements Reviews

“ Worst experience of my life!!! Over priced windows, waited 8 weeks for installation. Arrogant, unhelpful customer service representatives, Poor fitting. Door repaired 3 times and still not fitting properly. I could write a novel on issues and stress i have had with this company. Wish I never went near them!! ”

“ Poor customer service and refusal to refund. ”

“ I did get a call from mr larki if I wanted to proceed I informed him I was waiting for customer service to call me back 2 min later I got a call from his manager was was rather perplexed by what had happened. ”

“ Customer service when faced with a complaint was they put the phone down, so please please do not buy from them do not rely they are a good and professional company they are an arrogant and shoddy outfit. ”

“ We, now looking back at it, stupidly opted to go with Everest for a back door replacement, thinking it would be the same exceptional service, unfortunately as stated at the start of this post, the impact of being owned by a private equity firm is taking its toll, customer service is none existent, if you managed to get through to someone, they are hard faced, rude and brash. ”

“ Had roofline fitted which meant scaffolding on house. Three weeks (and still counting) after fitted scaffolding still on house. Calls to Everest produced zero action. Abysmal customer service. Would advise anyone not to use this company. ”

“ Avoid this compnay like the plague! Awful customer service, installers were rude, one of them peed on the outside of my house even though we had a working toilet (they were even installing the window in the toilet room??!), laughed at me and turned up late every single day (took more days than needed as they were only working half days due to turning up so late). ”

“ I was given an appointment with a sales agent but they never turned up at home. They did not even ring to let me know. I was discusted with this as there was no customer service, ”

“ From the stories on here I am glad that I have avoided a company that has gone into administration who offers such poor service. ”

“ Shocking service. The windows do not seal. Six months later and several visits from so called engineers and still the units do not seal. First the windows were bowed and had to be straightened by forcing into position, then I am told the gaskets are the wrong size, now I am told it is a manufacturing problem but I have no date for rectification. Avoid this company. ”