EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.60

4.6 Rating 2,470 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,470 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the time I first dropped off our family’s precious photo albums, through their appraisal and scanning, and having them return shipped today, I never wondered where my project was. The albums arrived today - well packed and protected - and I Already had viewed the full-page scans on EverPresent site, so I knew the project was a success. You may not need to extend their complementary 60 day hosting of a project to 365 days, but for $15 I found it useful and gave me much more time to determine who in the family get which albums. 100% will use them again and have already planned to send the remaining albums to EverPresent next month”

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Posted 5 months ago

“The film on the reels were over 55 years old. We had no idea what was on them. It brought back memories. I only wish the camera operator (dad) operated the lighting a little better.”

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(PA - York) - Posted 4 days ago

“The video quality is excellent! We're very thankful for EverPresent because our kids get to watch our wedding.”

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(MA - Braintree) - Posted 5 days ago

“great ob, thank you, Henry 5 stars”

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(Mail In) - Posted 6 days ago

“It was very convenient to work with them and they were always professional. Would recommend them.”

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(NH/VT - Lebanon) - Posted 1 week ago

“Terrific work.”

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(MA - Northborough) - Posted 1 week ago

“I had a problem with the site trzing to move mz pictures and got no help”

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(NY - Upper West Side) - Posted 1 week ago

“Thank you very much. You guys did an absolutely awesome job. I really appreciate it and I got some more stuff to send you. Thank you.”

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(Mail In) - Posted 1 week ago

“We have had a terrible experience. We waited 14 weeks to receive our product. We made numerous calls and sent multiple emails, none of which were answered. After 14 weeks a manager called because "found" our product. Kate was very helpful in resolving this, but so much damage had been done it was just too late. Recently I asked about purchasing a USB flash drive. Again, I got a confirmation, but no follow up. The communication with your company is deplorable unless you want payment. I'm still waiting for a call or email regarding a USB drive. It's sad, because I have more tapes but I guess I'll have to look elsewhere.”

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(MD - Ellicott City) - Posted 1 week ago

“The best thing I could have done for my mother. They were able to take a very old record from 1950 that she and her father did some recordings on. The price, turn around time and quality was great but the look on my mothers face when she heard her fathers voice again after 40 years was PRICELESS!!! Thank you so much for bringing a childhood memory of hers back to life.”

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(Mail In) - Posted 1 week ago

“I loved finally getting these old 3D slides into a format where other family members could have copies to share and enjoy them! Great job!”

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(Mail In) - Posted 2 weeks ago

“In digitizing my 45 year old 10 mm film movie, I really didn’t expect to receive much in terms of quality. However, EVERPRESENT did an excellent job in bringing back wonderful memories.”

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(VA - Manassas) - Posted 2 weeks ago

“Everything was perfect!”

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(MA - Newton Headquarters) - Posted 2 weeks ago

“Tapes are old but the price is fixed regardless of the quality of the transfer. In my case the sound quality was so poor on the transfer as to make the digital product almost useless. There is no way to ensure that what you will get is worth the money. You get whatever they produce and have no idea is advance if it will be worth the price.”

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(NH - Portsmouth) - Posted 3 weeks ago

“I just had ~4700 slides scaned by Everpresent. The process was extremely smooth and every person I dealt with was truly caring and great. I have already recommended them to several coworkers. I won't hesitate to use them again.”

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(RI - Providence) - Posted 3 weeks ago

“Everpresent did an outstanding job converting my video cassettes. They were very informative throughout the process.”

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(PA - York) - Posted 3 weeks ago

“Customer number: EP290684 Order number: 962488 Thank you, thank you, thank you. I received my finished product and could not be happier with the outcome. I searched for quite a long time to choose someone to handle this transformation and I know I chose the right company. You have handled everything in such a professional and convenient manner and I am grateful. Please extend my gratitude to each and every person that handled my project. They did a great job. I hope you have continued success. You may be hearing from me again. Norma”

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(DE - Wilmington) - Posted 3 weeks ago

“Perfect! We thank you for bringing back all our memories”

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(NH - Manchester) - Posted 3 weeks ago

“The personnel are polite and informative. I am notified in advance of the stages of my project. I am directly asked about the billing process. All these features are in my opinion the best of customer service.”

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(CT - New Haven) - Posted 3 weeks ago

“EverPresenst was so so so great. Great communication, flawless pick up / delivery, great customer service. I am so grateful I chose them to digitize my parents tapes.”

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Posted 4 weeks ago

“I JUST PICKED UP MY PROJECT. I just got home from Florida. Iam so over joyed and pleased with my purchase. You guys did such an awesome job with my reels. These are memories that I will treasure and cherish forever. I can’t thank you enough. Keep up the great job you do. Imagine all the smiles you put on people’s faces. You guys are awesome. Thanks from the bottom of my heart.”

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(NY - Glens Falls) - Posted 4 weeks ago

EVERPRESENT is rated 4.6 based on 2,470 reviews