EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,481 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,481 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EVERPRESENT is timely, professional, and thorough. They take good care of your memories.”

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(Video Conversion) - Posted 11 months ago

“Very professional and pleasant. I would recommend.”

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(Video Conversion) - Posted 11 months ago

“I’m happy with the result but it was a couple tapes that were infomercials and I did tell the lady that if that was the case not to do it Small thing but wasted money”

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(Video Conversion) - Posted 11 months ago

“The entire process was easy. I was kept informed with each step of the process. The final product turned out great.”

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(Film Reel Conversion) - Posted 11 months ago

“Very good communication during the digitizing process--I always knew what stage my project was in. The quality of the scans were good and I am happy with them. The website is easy to navigate and I was able to easily rename and download my photos. I didn't use the app, so can't comment on that. A bit pricey, and there are a lot of "add-on" services that you can get, for a price, which I had to decline because I was already spending more than I wanted to. But they don't really do the hard-sell on the add-ons (I felt my decision to turn them down was respected.). I have a lot more photos that I need to get scanned but I think I need to shop around and try to find something more affordable for me. The only other negative is that they forgot to apply a discount that I had asked for, so I had to press a little to get that refunded, but they came through and gave it to me. It was a little less than I expected, but was at least something. If money wasn't an issue, I would definitely use their service again.”

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(Multi Format Photo Only) - Posted 11 months ago

“Complied a VERY old VHS to CD and thumb drive. Results were better than expected.”

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(Video Conversion) - Posted 11 months ago

“Very organized and thorough. I do have a couple tapes with quality issues but could be the tapes themselves and not the stick. Overall, I am satisfied”

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(Video Conversion) - Posted 11 months ago

“You need to format for specific T.V.'s”

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(Video Conversion) - Posted 11 months ago

Dear Charles, Thank you so much for taking the time to provide us with your valuable feedback about your experience with EVERPRESENT. We truly appreciate customers like you who take a moment to share their thoughts and help us improve our services. We apologize for the inconvenience you faced regarding the formatting for specific T.V.'s. While it's true that smart TV's and USB drives are not universally compatible, it's clear we should have given you a better sense of your options so that you could enjoy your digitized videos more fully. To that end, we will be reaching out to see if we can improve your experience. Thank you again for helping us to serve you better. Best regards, EverPresent

Posted 10 months ago

“All interactions with this company are prompt, informative, and courteous. Easy pickup and dropoff at network of local photography stores, to move your film to their headquarters for processing.”

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(Film Reel Conversion) - Posted 11 months ago

“Every phone call, I felt like I was talking to friends. I’m telling my friends and family to make sure they trust you with their memories!”

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(Video Conversion) - Posted 11 months ago

“Everpresent provided just the service needed for the small hospital archive I manage. We had a modest collection of aging audiovisual materials that had to be migrated to an updated format. Everpresent worked with me while we figured out the logistics of the project, and everything was transferred and returned in a professional manner with good documentation. They were even able to save the content of a film reel from 1928 that all of us had assumed was unsalveageable! It was a real treat to see one of our hospital's famous physicians on film, still recognizable after almost 100 years.”

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(Photo & Video Combo) - Posted 11 months ago

“Had our old 8mm films digitized, did a fantastic job. The quality is outstanding. Memories that will last forever now😁”

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(Film Reel Conversion) - Posted 11 months ago

“Very easy process”

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(Film Reel Conversion) - Posted 11 months ago

“Very glad and grateful to have had my father's 80th birthday party digitalized. He passed away 20 years ago and my daughter wanted to show her children their great grandfather and his piano talents. It is good to be able to see my parents and their family, all having departed. Some tears and laughing mixed, but an important piece of memories to have. Thanks, and please dispose of VHS tape. Cindi Galligan”

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(Video Conversion) - Posted 11 months ago

“EverPresent made 5 thumb drives of family photos for our clients. Thank you for making the job easy, Ariel!!!”

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(Multi Format Photo Only) - Posted 11 months ago

“I was very impressed at the constant communication of where my project was in the process and what was next. I felt very confident that they were taking great care of my family memories.”

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(Video Conversion) - Posted 11 months ago

“The overall service was excellent. My only comment would be that the website needs an optional "power user" mode that makes it very easy to download content. An authenticated API would be even better.”

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(Audio Conversion) - Posted 11 months ago

“Efficient, great quality & speedy work! Love the new platform/app and made sharing the videos with family so much easier. Thank you for making this a streamlined process!”

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(Video Conversion) - Posted 11 months ago

“Excellent service so happy with the final Product! Thank you”

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(MA - Ashburnham) - Posted 11 months ago

“So happy I found you! It was an easy process and got a great product! I’ve been sharing your business with others.. thanks!”

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(NY - Newburgh/Hudson Valley) - Posted 11 months ago

EVERPRESENT is rated 4.6 based on 2,481 reviews