EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,481 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,481 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff was professional and knowledgeable”

Helpful Report

Posted 4 months ago

“We had a 45 to 50 year-old video-tape of media interviews done with my wife's father early in his career and, due to the unusual U-Matic format they were stored on, had no way to play it back. After inquiring with several digital transfer services without success, we found Everpresent and were told that they could work with that format. Communication with Everpresent was clear and timely right from the start and the final outcome was excellent. My father-in-law was thrilled to see and hear this content after all this time and his family and friends were all impressed that we were able to recover this material from a tape that had sat unplayed for close to half a century. I'd grateful to Everpresent and highly recommend their service.”

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Posted 4 months ago

“Wonderful job! We haven't watched everything yet, but we couldn't be happier with what we have seen.”

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Posted 4 months ago

“I am very happy how you guys handle my videos and I was able to watch them pretty quickly. My only problem was how much money it cost.”

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Posted 4 months ago

“I was very pleased. Ever present did exactly what I asked for.”

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Posted 4 months ago

“Great company - they do fantastic work and have great customer service”

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Posted 4 months ago

“Great cervice. Keeps you up to date on the progress of your order.”

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(Film Reel Conversion) - Posted 4 months ago

“Great service! Everything as promised ahead of schedule.”

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(Film Reel Conversion) - Posted 4 months ago

“Your team kept me apprised of the progress day by day. I appreciate you.”

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(Film Reel Conversion) - Posted 4 months ago

“They are very responsive and did a great recovering my photos.”

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(Digital Transfers) - Posted 4 months ago

“Brought several autio tape reels of me playing piano and organ in 1965. The customer service at delivery (and again at pickup three weeks later) was exceptional. Everything was explained including options for the final digital product and website option. The pricing was reasonable. I told them I didn't know what, if anything, was on the reels, and they assured me there would be no charge if they were blank. The final files were very good given how old the tapes were. I received several followup emails that were helpful.”

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(MA - Newton Headquarters) - Posted 4 months ago

“Folks had great consideration to reimburse my shipping when I could not print out their label,and did not charge the full price expected when most of a tape turned out to be empty! Great work.”

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(Mail In) - Posted 4 months ago

“Amazing results converting over 4200 slides to digital. And a pleasent experience working with them to understand my needs. For so many slides the turn around time was a nice surprise too.”

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(NY - Ballston Lake) - Posted 4 months ago

“The quality of the videos are great. I don't really like the added music and title. I wasn't planning on sharing, but if I were I wouldn't have been able to share everything. The VHS video was the only thing on the app. The film videos were not added on to the app. I highly recommend getting the USB drive. The project was done quickly and thoroughly. If I come across more film, I will use Everpresent again.”

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Posted 4 months ago

“I had tapes put onto a flash drive and enjoyed the quality and notifications about the corrupted tapes.”

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(MA - Natick) - Posted 4 months ago

“Conversion of two 40-year-old VHS tapes to digital format by Everpresent was immaculate. Both the images and sound were perfect. I am just surprised that my VHS tapes survived for so many years. Nice memories brought back. Thank you Everpresent! John Hamawi, a very satifies customer.”

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(Video Conversion) - Posted 4 months ago

“Great service! Kept me informed every step of the way! Very easy to work with!”

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Posted 5 months ago

“I had some old (about 50 year old) super 8 reals converted and put on a thumb drive. I am sooooo impressed with EverPresent! They finished the job ahead of the expected scheduled time and everything was beautifully done and professional finished. I recieved my old reels back in wonderfully packaged form. And, when I had questions, a real person came online and helped me. This has truly been one of the best professional experiences that I have ever encountered. I just can't even say enough good stuff. Wonderful! If I could give 10-stars, I would.”

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Posted 5 months ago

“Absolutely in love with the outcome!”

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Posted 5 months ago

“My project was completed as they said it would. I had updates as the project was being worked on. Very happy with the completed project.”

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(Video Conversion) - Posted 5 months ago

EVERPRESENT is rated 4.6 based on 2,481 reviews