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EVERPRESENT Reviews

4.6 Rating 2,339 Reviews
89 %
of reviewers recommend EVERPRESENT
4.6
Based on 2,339 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

EVERPRESENT 5 star review on 29th October 2024
Mark J
EVERPRESENT 5 star review on 29th October 2024
Mark J
EVERPRESENT 5 star review on 11th May 2024
Brian
EVERPRESENT 5 star review on 2nd February 2024
Steven
EVERPRESENT 5 star review on 19th January 2024
Jerry
EVERPRESENT 5 star review on 25th December 2023
Eric
EVERPRESENT 5 star review on 14th September 2023
Ted
4
Anonymous
Anonymous  // 01/01/2019
I was quite reluctant to hand my precious films and videos to a stranger through the mail. Everpresent gave me an option that was secure and the results of some challenging originals turned out great. Very impressed with the process, the good communication and the final product. Will be sending more for transfer.
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Posted 1 month ago
It was a pleasure to deal with everyone in Everpresent. Work was done well. However I did not know tape I sent had 3 minutes on it. Most of the tape was blank much to my surprise. Wish someone would have let me know. Thank you anyway
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(Mail In) - Posted 1 month ago
Wonderfully accurate work. Very satisfied customer!
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(NY - Upper West Side) - Posted 1 month ago
It took a long time to get The end product, but I guess that’s understandable. You might consider a lower rate for small projects like mine.
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Posted 1 month ago
Excellent experience
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Posted 1 month ago
While I was satisfied with the quality of Everpresent’s work, I was quite dissatisfied with the quality of the service and the transparency of the pricing. I asked for the contents of an iPhoto folder to be transferred. Since there were other folders on the same device, I gave specific written instructions to avoid confusion. I was quoted a preliminary price of around $200. When I heard back with the final price it was over $800. I questioned this since it didn’t make sense As I feared, it was based on disregarding the oral and written instructions and transferring all the folders on the device. I again told them not to do this and to only transfer the single photo folder. I was quoted a new price of over $300. When I came in to pick up the work I asked them to show me what they had transferred. Not surprisingly, they again disregarded my instructions and transferred other folders that I had not requested. When I said I did not want to pay for work I had specifically asked not to be done, I was met with a shrug. They had also offered me a discount because I was dropping off this job while picking up another. I reminded them of the discount and confirmed they would add it. They did not add it. I have been pleased with other work they have done for me, but they made a mess of this one and don’t really seem to care.
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Posted 1 month ago
Hi Paul, Thank you very much for writing about your experience. It is clear that your most recent project did not meet our usual standard of clarity and ease of service. It looks as though there were a series of clerical errors that contributed to the results you mentioned, and because of your feedback we've been able to identify them. Someone from our management team would like to reach out to you, so please expect a call or email in the next few days. Many thanks again for your patience, EverPresent
Posted 1 month ago
On time, high quality, fair price, easily accessible and retrievable. What's not to like??
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Posted 1 month ago
Customer service is outstanding.
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Posted 1 month ago
I experienced wonderful service transferring an old reel of film to digital format. This was important to me, as the movie was of my mother who had passed away and we found the reel only two weeks before her celebration of life. The staff was so helpful, rushed the project, did a fabulous job and it was just so meaningful and special to have it.
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Posted 1 month ago
So complicated and confusing in every step. Too many steps. Polite but ignorant workers. My initial quote was over $60 for an $8 job. I WILL NEVER DO BUSINESS WITH YOU AGAIN AND I WILL WARN OTHER PROFESSIONALS TO AVOID YOU.
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Posted 1 month ago
Totally professional, responsive to questions and accommodating. The files turned out great, and I'd highly recommend Everpresent.
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Posted 1 month ago
Excellent service response time and quality of work !! Will recommend
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Posted 1 month ago
My siblings and I brought in several reels of old family movies (1950s-1970s) and 1990s-era videotapes, all of which had been filmed by our mother, who was about to celebrate her 90th birthday. She had been wanting to get them digitized so we could all see them again and show them to the grandchildren. We’d been dragging our feet, because it feels scary to hand off one-of-a-kind, priceless (to you) family stuff; however, the folks at EverPresent communicated clearly with us throughout the whole process, and we felt confident that our precious originals were in good hands. The project was completed with plenty of time to spare for the “premiere” at our mom’s birthday party this month, and we couldn’t have been happier with it! We all gathered in the living room after dinner and shared laughter, wonder (and a few tears) together. And, now we can access them any time we want in the future, even as technologies change. EverPresent delivered beyond our expectations - thank you!
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Posted 1 month ago
Developes old negatives to clear pictures
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Posted 1 month ago
The VHS was converted to DVD but the sound was not transferred properly. It’s very difficult to hear the sound on the new DVD. When I played the VHS to compare, the VHS had normal sound
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Posted 1 month ago
Super people to deal with. They keep you well informed throughout the entire process. High quality results. I am going back the next time I need to have anything done. I highly recommend this company. 👌
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Posted 1 month ago
Wow. It’s amazing to watch my videos on TV. The quality is equal to or better than I remember! Seeing Dad in 1992 brings tears to my eyes
EVERPRESENT 5 star review on 29th October 2024 EVERPRESENT 5 star review on 29th October 2024
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Posted 1 month ago
Every step in the process went smoothly
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Posted 1 month ago
I am so please with the product. It’s such a treasure for me and our family. I have been unable to obtain assistance request which is disappointing.
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Posted 1 month ago
EVERPRESENT is rated 4.6 based on 2,339 reviews