Hi, we're sorry to hear about your negative experience with us. I believe a member from our support team is working with you to resolve this. If you have any further questions, please do not hesitate to contact our customer service team directly.
“If you want to be given the run around and have your time wasted this is the place for you.
Website stock and prices shown are not accurate, sales team are not transparent and slow to respond to enquiries.
For an Australian company it's quite disappointing.”
Hi there.
We sincerely apologise for the inconvenience you faced and your poor experience with us.
As a UK-based company, we strive to keep our stock up to date, but occasional discrepancies can occur. This is why we do not show live stock levels on our website. We can usually offer alternative products when the requested items are unavailable.
We appreciate you bringing the pricing error with the booths to our attention. Our team is working to resolve this issue to prevent it from happening again.
Thank you for your feedback. If you have any further questions, please do not hesitate to contact our customer service team directly.
“Absolutely appalling. Multiple issues.
Have requested numerous times that a manager call me to discuss, I am still waiting.
Don't appreciate Eliza continuing to waste my time and send around in circles.”
Hi Diana, Thank you for your review. We are sorry to hear that you have not received your order yet. A member of the sales team has reached out to you to rearrange delivery.
