Hi Chris,
We appreciate your feedback. We will be sure to take this on board to ensure you have an even better experience next time!
We hope to hear back from you soon!
“Was good to deal with sorting out my design and changes I requested I was happy with the end result except for not having 3xl sizes left but still happy”
“We have ordered through Everything Branded a couple of times now and they are been very efficient in dealing with and delivery of goods. The only reason I didnt give 5 stars is that I have already provided the feedback that their quote prices do not include GST and from my understanding, legally all prices quoted in Australia must include GST pricing. As a person in business I think this is essential as our business considers multiple quotes at times and I donèt see this being done elsewhere.
According to the ATO, if your business is registered for GST, your quotes should:
1. Specify whether GST is included: It's important to make it clear whether the quoted price includes GST. This is usually done by including wording such as 'total price includes GST' or by breaking down the total price to show the GST amount.
2. Show your Australian Business Number (ABN): When you provide a quote, you must include your ABN. ...”
Hi Brett, thank you for your review and feedback.
We can assure you all of our quotes clearly state that the total breakdown provided excludes GST. Regarding our ABN number, it can be found in the footer of your quote and also on our website's footer.
We hope to see you again soon!
“Great reactivity to order request and quality product. I just found the approval process for the proof a bit combbersome, having to confirm 3 or 4 times that I approved the proof! But very happy with the end result.”
“The customer service was fantastic! The goods look great but I must not have noticed the thickness of the fabric when I ordered as it is very thin (City Shopper Natural look tote bag). Other than that, the artwork and colour are perfect. Thank you!”
“the service was awesome however, I have had nothing but complaints from our employees that received the thongs as they weren't lasting more than a couple hours before they ripped and the straps would stay in.”
Hi Renee
Thank you for your review and feedback regarding the thongs you ordered from us.
We are sorry to hear that your employees have experienced issues with the durability of the product. We are aware our sales team leader has been in contact with you, and we have followed up with the supplier to investigate further.
Thank you again for your review, and we hope to have the opportunity to work with you again soon.
“Its been a great experience from ordering the products to finalising and paying for it. The sales person Muzi made it so easy and offered the best customer service. He went above and beyond when quoting and checking different options for me. Very grateful.”
Hi Giselle, thank you for your review! We are pleased to hear that you have received great customer service from Muzi, who was helpful throughout your experience with us. Thank you, and we hope to see you again soon.
