ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,454 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“Purchased a turbowheel lightning + & didn’t even get 2 extra tubes in the box. Very unhappy bout that. Also there isn’t a contact # to call for questions about the scooter. Great email customer service tho. Fast shipping also.”

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Posted 4 years ago

“Pretty frustrating. Asking for this review while we are still working out issues with getting me my Solowheel. I ordered 9 days ago and I still don't have my Solowheel Glide 3. First I got sent the wrong item (a Turbowheel Swift) and now it won't get picked up and my Glide 3 is being sent to the wrong address. I wasn't comped anything yet and was not even rushed shipped the Glide 3...obviously I still don't have it. No happy. Yes, please call me. Matt”

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Posted 4 years ago

“Excellent customer service. I got a flat after 5 miles and they express shipped me sealant and two new replacement inner tubes for free.”

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Posted 4 years ago

“Super fast shipping and great service. I had been trying to find a company who shipped to Hawaii for weeks. I was glad ewheels could help me!”

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Posted 4 years ago

“Package arrived within 5 days from order. The wheel was packaged very well, no damage to the package at all. Everything in the package was in perfect condition. Overall no complaints.”

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Posted 4 years ago

“First thing you will experience with Ewheels is great customer service. Thanks Jason. I ordered the MSX and I couldn’t be happier. I look forward to doing business with them again when I order the new Veteran Sherman EUC.”

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Posted 4 years ago

“Fantastic customer service and management. By far the best PEV retailer in the US!”

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Posted 4 years ago

“Absolutely amazing this surpassed all of my expectations from the company I’ve purchased it from to the product itself I highly recommend. Mr freeze Rock Steady Crew”

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Posted 4 years ago

“Rebels provides lots of information to help one narrow which EUC will likely best suit them. A great wealth of information. Once my decision was made, I ordered the King Song 16X. It shipped the same day I ordered and was in my possession in less than 2days. I live in Maryland. I was very pleased with the transaction, shipping speed and the condition of my new wheel.”

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Posted 4 years ago

“Thoroughly enjoy this scooter! The ewheels Turbowheel Swift has pick up and pep, much faster than Segway, Bird or Lime rental scooters. The front and rear brakes have saved me and are a great feature. I’m obsessed with the sleek black & pops of blue at the handlebars. The lights on the front and rear make night & dusk travel safe. Great product. Both of my kids want one now too.!”

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Posted 4 years ago

“Customer service was excellent and very fast”

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Posted 4 years ago

“Fed X lost the package so I can't give you a review. However Jason the phone representative is outstanding he knows what he's talking about. I should have listened to his advice and purchased the KINGSONG 16X instead of the GOTWAY M103 I am 230 pounds and even if Fed X eventually finds the package and ships it to me I will still be putting myself at risk attempting to ride an EUC above the weight limit.”

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Posted 4 years ago

“Customer service is really excellent. Any question is answered promptly. The entire purchasing experience of my scooter was great! Thanks again Jason!”

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Posted 4 years ago

“I was very pleased and impressed with the high level of customer service and quick responses to my emails. I was even more happy with my lightning+ which arrived in two business days of me ordering. I will definitely look to ewheels for future purchases!”

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Posted 4 years ago

“EWheels has been a great company to deal with, both before and after the sale. Any questions I have had, they have been quick to answer. I love my new Gotway MTEN3 and feel confident about the purchase, knowing that Ewheels will be there to help if I run into any problems.”

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Posted 4 years ago

“I absolutely love this machine! I bought two of these, one for me and one for my 15 year old son. We ride them almost every day. So much fun. I have even been taking mine to work on days when there is no rain in the forecast. To be clear there was one minor issue with one of the dashboards, and one call and a few emails to figure out the root cause is all it took for e wheels to fed ex a replacement at no charge. Great product and even better service!”

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Posted 4 years ago

“Great team”

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Posted 4 years ago

“I purchased a GotWay Tesla V-2 from E-Wheels five weeks ago. My only complaint was that the free shipping used FedEx. In fact, they use FedEx exclusively. Normally, not a problem, but during Covid, my wheel got stuck in Oak Park MI for a week! To E-Wheels credit, they shipped the next day. And when I had a bad tire that shook no matter how many times I tried to re-seat the bead, they sent me a new tire that fixed the problem! Great service, they answered my Emails within hours and even on Sunday!”

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Posted 4 years ago

“Wow, I’m very happy I bought my Nikola + from ewheels. They are very responsive, knowledgeable, and I really enjoy being their customer. I don’t think I‘ll buy Euc’s at this price direct from China, and ewheels provides better support and service than any other business I’ve dealt with. They had a lot of patience as I had lots of questions trying to decide which euc I should get. I’m glad I took their advice. I’ll buy my next euc from them happily as long as the same management stays there. I would buy stock in the company if I could.”

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Posted 4 years ago

“I placed my order for two Solowheel glide 3's for my teenage daughter and I to ride. Both came well packaged. Unfortunately one of the solowheels had a flat and would not hold air upon arrival. Sent a message to eWheels and they sent me a new tube and sealant asap at no charge. This kind gesture has made me a customer for life as the customer service was top notch and they treated me with dignity and respect!”

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Posted 4 years ago

ewheels is rated 4.9 based on 3,454 reviews