ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,452 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,452 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything came great! And thanks for the free wrist-guard it came with!!! Just 1 complaint on the adress line 2 was missing the suite number. So it did not deliver in time to the corresponding suite... had to pay a fee to bring it to the correct one. I will keep buying more from ewheels in the future.”

Helpful Report

Posted 3 years ago

“i have at a half dozen chargers from my various PEVs, and BY A LONG SHOT my EWheels 5v charger is the highest quality and fullest featured. i have another almost identical charger from a different retailer (same model number even) however the display on my EWheels Charger gives me much more information. Being that the EWheels 5v charger services Gotway, Kingsong and InMotion all with different pigtails, though i had indicated on my order Gotway, I almost instantly got an email asking me to verify which model EUC i had, to make sure i got the correct version. i have several times ordered a specific variation of an item like this from other companies, and it's heartbreaking when it arrives, you open it up and find it isn't correct. How great they take the time to make sure you have a great experience.”

Helpful Report

Posted 3 years ago

“Ewheels has the best customer service I've ever debt with. Need I say more? Seriously, it's worth so much in the PEV world.”

Helpful Report

Posted 3 years ago

“Excellent fournisseur ! Je recommande sans hésitation.”

Helpful Report

Posted 3 years ago

“As a first time buyer I was a little disappointed to see that instructions to getting started was not in the box, nor was there anything about the pads or the correct positioning for the pads. But if figured it out then. Overall I'm learning to love it more and more.”

Helpful Report

Posted 3 years ago

“What can i say about ewheels? Well nothing that hasn't already been said so many times. The team at ehweels is amazing. Never once did a question go unanswered. Even when my item was delayed into an oblivion due to worldwide supply chain nightmares. They always responded, and always had every option on the table. I even needed some support after my product arrived and their support was outstanding! I really love doing business with them, and would suggest using them to anyone who is looking to purchase a PEV in the US.”

Helpful Report

Posted 3 years ago

“Good service with ewheels.”

Helpful Report

Posted 3 years ago

“Simply the best place to purchase an EUC! Excellent customer service, lightning fast response and quick shipping. The only thing I would change is shipping with FedEx…they are terrible and delayed delivery for 3 DAYS! That’s not on Ewheels, it shipped quickly and FedEx delayed. Maybe consider another shipper? UPS is much better! Drew was outstanding with his advice and because the matte black KS18XL had just gone out if stock, he offered a white on with a free black Roll.NZ neoprene cover…which I love! So now I can have a black or white wheel! Very happy dealing with Ewheels, bought my V10F from them with the same level of awesome service, my V12 is coming from them (excellent communication through the pre-order process, wheels just shipped), and an S20 is on preorder also. Ewheels has earned my business for all my EUC needs, and I needs EUCs!”

ewheels 5 star review on 6th October 2021

Helpful Report

Posted 3 years ago

“Thank you for promptly answering my emails. After the initial learning experience, the V8F has been working well. I do wish that Inmotion would improve their phone App as the login doesn’t work well. I will be upgrading to a wheel with more range in the near future.”

Helpful Report

Posted 3 years ago

“Ewheels did great. However FedEx was not so good. My package was late..4 days late and there were no updates...it just sat in cali...then sat in Burlington. Which sucked...but my BF who ordered his like 8 hours after me still hasn't gotten his. It's still sitting in Burlington and FedEx can't tell him where it is. He also paid extra to have it shipped. We are loving my wheel...and already looking to possible get the S20...but probably not gonna order from any sites that use FedEx for shipping in the future.”

Helpful Report

Posted 3 years ago

“Love my 18XL!! Going on two years since I got it and it’s been a dream to ride and virtually trouble-free.”

ewheels 5 star review on 4th October 2021

Helpful Report

Posted 3 years ago

“Ewheels never fails to provide quality customer service, quick shipping and the best products. Very grateful because i was able to get my wheel working again.”

Helpful Report

Posted 3 years ago

“Global shipping delays led to my wheel not getting here for over a month, but customer support was extremely helpful when I had questions. They sent me tracking info for the shipping container and answered all my questions quickly. Definitely will use them again if/when I go to upgrade. I ordered the V8F and it is everything I hoped it would be. Even came with 2 covers that I didn't know would be included. Overall extremely happy with my purchase and ordering with eWheels, global shipping issues notwithstanding.”

Helpful Report

Posted 3 years ago

“Ordered my first EUC (KS 16s) ever from eWheels and it game quickly as scheduled. I had to reach out about my order right after placing it and they were prompt and professional in responding. Like I said, my 1st EUC. I was able to circle a large parking lot on my 1st day out. If I stick with it (I'm 50+ yrs old), I would order from eWheels again.”

Helpful Report

Posted 3 years ago

“Ewheels is the stencil of perfect customer service that other companies should follow. Amazing. Extremely satisfied with my v11 and ks 18xl along with the many accessories purchased from them.”

ewheels 5 star review on 1st October 2021

Helpful Report

Posted 3 years ago

“Great service and response before my purchase made this vender my choice for buying my first wheel. Follow up questions on charging and servicing were answered on a Sunday. This vender rocks. I ended up purchasing a Kingsong 16X, a fast charger, and protection cover. All components are top quality.”

Helpful Report

Posted 3 years ago

“Fast delivery no hassle”

Helpful Report

Posted 3 years ago

“Answered my questions immediately. Received my wheel promptly and all was as advertised. I’m a very satisfied customer.”

Helpful Report

Posted 3 years ago

“I bought my first euc (InMotion V10F) from ewheels.com. They had it out the door within a day (free shipping!) and it was on my doorstep a few days later. It would have been 2 days, but my city is notorious for delivery delays. Very happy with my purchase.”

Helpful Report

Posted 3 years ago

“This was my first EUC purchase and Jason @ eWheels was super helpful and answered a number of pre-sales questions. Later when I received my KS-16X and needed a bit more help, Drew gave me some pointers on app settings and the like. All in all, a good pre and post-sales experience.”

Helpful Report

Posted 3 years ago

ewheels is rated 4.9 based on 3,452 reviews