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ewheels Reviews

4.9 Rating 3,450 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,450 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 12th November 2024
Jason Martin
ewheels 5 star review on 8th November 2024
Casey Bretthauer
ewheels 5 star review on 25th October 2024
Kevin Newkirk
ewheels 5 star review on 21st October 2024
Jay Etchings
ewheels 5 star review on 19th October 2024
Christopher Mcewan
ewheels 4 star review on 5th October 2024
Vega Knight
ewheels 5 star review on 24th September 2024
Joe Haslam
884
Anonymous
Anonymous  // 01/01/2019
I only buy my wheels from Ewheels. Wonderful service and always there when needed.
Helpful Report
Posted 1 month ago
Ewheels customer service is unbelievably good. These folks will respond to emails on the weekend, taking care to make sure everything is perfect with your wheel. Shipping is super fast, the wheel arrived intact.
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Posted 1 month ago
My wheel came sooner than expected and I was immediately greeted with valuable information from Jason upon ordering regarding the wheel. Jason was attentive and went above and beyond with any questions I had regarding my wheel. I will be ordering any future wheels I get from eWheels, top notch service!
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Posted 1 month ago
Ewheels has been terrefic to me, the support has been great, and I love the Begode products. My Extreme was my first, I just purchased a Falcon from friends and family, and I'm already looking to eWheels for what's next. Cheers...
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Posted 1 month ago
Great dealer! Fast shipping, my Sherman L unexpectedly came with a tubeless off-road tire, which is great! Small issue with condensation under my display, but customer service handled it quickly and sent me a new one. If you want the best EUC’s, and best customer service, Ewheels is a no brainer.
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Posted 1 month ago
Jason went above and beyond. Stop notch customer service. Helped me out before I even bought anything, which made me wanna buy something from them. Prices are a little higher but worth the customer service.
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Posted 1 month ago
So far Ewheels Jason, is very attentive but The New Blitz , that is another story. - The 90/90 tubeless street tire will not center on the rim. Wobble inducing. -The Blitz will not remember the horizontal tilt angle set before you turned it off. It Defaults to 4 out of 8 no matter what I set it to in the App. I tried riding at 20 psi and over inflating 50-70 psi to center the tire on the rim, to NO avail.
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Posted 1 month ago
Customer support has been great. I shopped around different companies and reddit reviews and I am impressed with their communcation and support.
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Posted 1 month ago
The eWheels team was very responsive when trying to troubleshoot issues I was having with my EUCs air shock. Eventually they sent out a brand new air shock for a reduced price. Their customer service is on another level. I've never exerienced anything quite like it. If you're trying to decide which dealer to purchase all things PEV, I wouldn't hesistate to go with eWheels. They're absolutely amazing!!
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Posted 1 month ago
From early inquiries to updates after placing an order, Jason proved completely on top of his game. His explanations and prompt replies to questions were more akin to a conversation than an email exchange. Shipping was fast with excellent communication. Definitely will order again.
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Posted 1 month ago
Best service. Best people. And the best wheels. Takes the mystry out of buying a wheel.
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Posted 1 month ago
Great service, order came quick!
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Posted 1 month ago
They helped us with QC issues and worked with us proficiently to resolve them. Much appreciated.
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Posted 1 month ago
Very professional and responsive.
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Posted 1 month ago
While I was lucky to place my new EUC order just a couple days before the new shipment arrived, the wheels were prepared and shipped immediately. I received notice they were shipped out the same day they arrived at EWheels on a Friday and I received it on the following Monday. This was followed up with a very informative instructional email on the wheel by Jason McNeil to insure my set up and operation of the new wheel was flawless. Like all my previous orders, this was a great experience and the technical support was well beyond my expectations. They even cared enough to warn me of the dangers of such a powerful machine. I have much respect for Jason and his crew at EWheels.com and appreciate all of their efforts to ensure my satisfaction.
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Posted 1 month ago
Purchased a wheel from a previous owner and crashed it. Luckily the previous owner sold me the wheel still under warranty. Ewheels guided me throughout the mailing process. Not only did they have my wheel back in under 14 days after receiving it, they also added a tire and repaired my trolley handle upon request. And the team sent Velcro I forgot to ask for. Amazing job.
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Posted 1 month ago
Very happy with my new euc. It arrived quickly and in perfect condition, works great! 👍
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Posted 1 month ago
Great customer service,a bit pricey but so is everyone. Great wheels. Thx ewheels.
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Posted 1 month ago
Great response time to my order, ordered on a Friday afternoon, had the wheel Monday (CA to CO). Good prices as well, and they were quick to respond to a "what's included" email. Will be purchasing my future wheels from eWheels!
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Posted 1 month ago
Awesome pre-sales support! It's hard to know what you need when you don't have ready access to a wheel to try out before buying your first one. The staff here helped take all of the guesswork out of the situation.
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Posted 1 month ago
ewheels is rated 4.9 based on 3,450 reviews