ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,452 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,452 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“My experience with eWheels has been excellent so far. Communication with them has been smooth both before and after purchasing, and their support has been excellent.”

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Posted 3 years ago

“Ewheels rocks!! I spoke with Jason who was very helpful and I received my item right away which has been working great . I Definitely would recommend them and look forward to the next purchase!”

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Posted 3 years ago

“Great people with excellant professionalism that each contain a generous heart. The community certainly appreciate them dearly.”

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Posted 3 years ago

“Great customer service and quality/safety focus, especially important in the relatively new market of EUCs. I’ve never been let down by these guys.”

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Posted 3 years ago

“I've waited a month before writing this review. In that time, I have placed and received my order and received some *excellent* customer support with a teething issue I had. I am very impressed with the commitment to customer satisfaction shown by eWheels. 1. There was detailed, pro-active communication about the availability and delivery of the product. 2. The complementary set of wrist-guards show consideration for customer safety. 3. I received a response to my technical support question literally within a minute. There followed about a 15-minute exchange of emails, complete with pictures of my problem and detailed instructions to address it and now everything is resolved. This is what customer support should always be like! eWheels have been great. Thank you.”

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Posted 3 years ago

“I bought a Sherman from ewheels in May and the communication and support I’ve received from William and Drew throughout the order and after arrival has been top notch. Love the Sherm and will recommend ewheels to everyone who asks.”

ewheels 5 star review on 10th August 2021

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Posted 3 years ago

“Top tier customer service offering a quality scooter that met my requirements. Fast and knowledgeable staff answered any questions I had during the buying process. If your looking for an electric scooter or EUC, I'd highly recommend ewheels based on customer service alone. However, I feel their product selection is admirable as well.”

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Posted 3 years ago

“Ewheels is great! They made buying my first EUC a smooth experience. I bought the INMOTION V8F for my first wheel. After 100 miles riding, I am quite pleased with its performance. The V8F is great for new riders. I am already thinking about an upgrade though. It is safe to say that I caught the EUC bug! Thanks again to Ewheels for making my first EUC purchase a pleasant one.”

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Posted 3 years ago

“Fantastic company and awesome customer service!”

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Posted 3 years ago

“As I picked up my first wheel from the warehouse, when I needed some spare parts they gave me a discount for shipping, which was a nice surprise. When i email late night questions there is a response in the morning. Nothing but good to say about ewheels”

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Posted 3 years ago

“Ordered a sherman, fender, upgraded charger. They kept me in the loop on where the barge was, and where all my pieces were once shipped to me.”

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Posted 3 years ago

“The Ewheels team is fantastic! Thank you! This wheel is equal to the honda trail 90! Speed, distance, agility, and rider comfort #1. The ability to transition between roads and different terrains is amazing! Just what I wanted! 👍👍👍”

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Posted 3 years ago

“Excellent customer service. Previously, I bought a couple wheels from their competitor, but I quickly learned that eWheels is superior in almost every way. They stand behind the products and help to resolve any issues that may arise. They know the wheels inside and out; their knowledge base is an invaluable asset before and after a purchase. My only wish would be to add a phone number for customer service.”

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Posted 3 years ago

“The best EUC dealer in the USA with a great staff to help with all your EUC needs.”

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Posted 3 years ago

“I recently contacted your customer service with a steering problem on a recent scooter purchase (a so called notch in the steering mechanism.) I deem to be unsafe. Your so-called customer service response was really nonsensical. Your return policy compared to Amazon is a joke. I will not recommend your website or purchase from your website.”

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Posted 3 years ago

Thank you for your feedback, certain attributes of a product are not to everyone's tastes. >95% of Lightning/10X Owners do not mind the notch for keeping the steering 'on track', especially at the higher speed, this helps reduce wobbles. "Most Customers report that this improves in time, linkage frees up, & the behaviour becomes 2nd nature. On the Vsett 10+ they removed this notch, with the result that many owners are asking why they did this...."

Posted 3 years ago

“These guys help me with my rapid fast charger for my ZERO 11X. Plus the delivery was super fast. Thanks again.”

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Posted 3 years ago

“Ive purchased 3 EUCs from EWheels and always received prompt, courteous and most important, knowledgeable customer support. They ship the wheels out fast and immediately responds to any and all questions you may have. Their website buying process is straightforward and it has sufficient product detail to make an informed decision. I recently bought the RS19 HT with EWheels proprietary Molicel batteries from EWheels so I can have a piece of mind that Begode wheels are as safe as possible and although only rode it 100 miles, the performance is insane and so far running flawlessly with no worries of a battery malfunction. With their competitive prices, fast customer service and a company who goes out of their way to support the PEV community, I will only buy my future EUCs from EWheels.”

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Posted 3 years ago

“Very helpful and quick to respond with any questions I have”

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Posted 3 years ago

“Great website and speedy processing! Will definitely order from again.”

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Posted 3 years ago

“Wheel delivery service was good but i have an actual problem with the wheel.”

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Posted 3 years ago

ewheels is rated 4.9 based on 3,452 reviews