Name: ewheels
Rating: 4.89

ewheels Reviews

4.9 Rating 3,452 Reviews

Shipping & Delivery

Delivery Methods

Courier, Postal Service

Average Delivery Time

Within 5 Days

On-time Delivery

Greater than 94%

Accurate And Undamaged Orders

96%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

5 out of 5

“Amazing customer service and warranty support. When my controller died, they offered to either change it for me or to ship a replacement the same day. They also wrote up a doc with pictures to lead me through the installation. Excellent communication from ewheels, whether it's responding to a support request, getting information about a new wheel, or finding out the status of an order.”

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Posted 3 years ago

“Best place to buy a pev. Ewheels is very transparent in their wheel delivery and provides a great service to the EUC community.”

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Posted 3 years ago

“I HAVE NO PROBLEMS WITH ANY OF MY WHEELS AN THE PARTS SERVICE IS GREAT AND HOPE TO GET A FAST CHARGER FOR THE V12 when AVAILABLE”

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Posted 3 years ago

“Though not a long time customer of Ewheels (a year), I have nothing but great experience in both products, service, communication and knowledge from Jason.”

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Posted 3 years ago

“Didn't receive yet”

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Posted 3 years ago

“My buying experience from EWheels has been amazing. The communication from time of order to product delivered has been exceptional. Something lost these days with other companies. I will always buy from EWheels for my electric vehicle needs.”

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Posted 3 years ago

“These guys are awesome!! Great prices, free shipping, and the best customer service. Highly recommend eWheels for EUC's and Electric Scooters!”

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Posted 3 years ago

“They were quick on response to emails and got the scooter to me overnight just like I paid for I'm very pleased”

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Posted 3 years ago

“First ewheel I've ever purchased, sent emails to multiple euc dealers, ewheels was the only company that responded to me and it was even better when I bought my first wheel from ewheels.Inmotion V11!!! I also was happy to put a deposit with them for a Veteran Sherman. The quick emails back to my questions definitely got me wanting to do business with them. I ordered the v11 from n a Sunday and it showed up at my house on Friday early afternoon. I was stoked. Started training myself to ride the next day and I'm hooked. Amazing choice going with Ewheels and I'm gonna continue to support and spread the word. Customer service at its finest.!!”

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Posted 3 years ago

“eWheels is great. I've purchased two wheels (VF8 & V11). eWheels responds quickly to emails which gives me confidence as a consumer. I did have one problem with the VF8, but it was quickly repaired. I highly recommend eWheels.”

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Posted 3 years ago

“All the guys at eWheels are amazing!!! Excellent customer service, quick response and over all nice people. Jason responds to e mails within minutes. 10 out of 10 company to work with.”

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Posted 3 years ago

“Ewheels is awesome! They got me my Veteran Sherman as quick as possible and kept in contact with me the entire process.”

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Posted 3 years ago

“The product didn't arrive on time, original arrival date should be yesterday, but delay for additional one more week according to recent update. very unsatisfied. the only reason I purchase this item is because you guys have a fast shipping system, I searched on AliExpress, they have the KS s18 protective cover which is only $60 and free shipping, but wait for 7 to 30 days. I was willing to pay more money to get the item earlier, but end up with disappointment.”

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Posted 3 years ago

“As a new "member" of the EUC community, I can't say enough good things about ewheels. I imagine I can speak for most when I say that purchasing one of these wheels is a big financial deal. I didn't feel comfortable making that kind of a purchase from some random company, and after doing some research I went with Ewheels. Jason and Drew are awesome. They answered all my questions and guided me on my purchase. I was quite impressed with how responsive they were. Even after my purchase, they helped me out with aftermarket parts etc. In today's day and age, finding a company that is this responsive and obviously cares about their customers is uncommon. I personally will go out of my way to give them my business. Their prices are fair, they are extremely knowledgeable, and it's nice to know that you have some backup on such a big purchase. Thank you Ewheels!”

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Posted 3 years ago

“Really fast responsive customer service. And great choice of e wheels and scooters. Bought 3 EUCs from e wheels.”

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Posted 3 years ago

“Ordering was simple and seamless and the product was shipped out the same day. A follow up e-mail was sent with instructions and initial care tips which was helpful.”

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Posted 3 years ago

“Fantastic to deal with. Always a good transaction with them. They even email me and ask if a particular part is the correct item do to the information of my previous purchases. Meaning they take the time and effort to ensure i get the correct parts. Very happy with every purchase so far.”

ewheels 5 star review on 3rd November 2021

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Posted 3 years ago

“One of the better companies I've brought anyone from who actually cares to help and take advice from customers. Great quality wheels and service”

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Posted 3 years ago

“They've been great so far. Ship quickly and fast to answer all my questions. Great Service.”

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Posted 3 years ago

“I bought a new charger for my Electric unicycle and it came packaged up safe and the customer service was great!”

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Posted 3 years ago