ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,453 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“Couldn’t be happier with my experience ordering from eWheels. I received my KS 16S on time and in perfect condition. I was up and riding in no time with the help of the detailed tips and tricks sent to my inbox from the knowledgeable team. I would highly suggest anyone considering a purchase go through eWheels and their great staff.”

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Posted 4 years ago

“I just purchased my third wheel, the Kingsong s-18, from ewheels and as usual their customer service and quality is on point. I won't shop anywhere else for electric unicycles.”

ewheels 5 star review on 19th September 2020

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Posted 4 years ago

“What a year 2020 has turned out to be. If you have slightly more awareness than a stalk of celery, you cant help but notice that this has been a pretty historic year. You have lived through an impeachment, a pandemic, so far at least, a fire that almost ate Portland, keeping it strange, a billionaire successfully funding a private enterprise to shuttle people and supplies to space and back, and an election where you dont really meet the candidates in person, no kissed babies! Whats more is a summer vacation that has practically lasted since March with more family time than most people get in a decade. Which leads me to the next big thing... a safer way to get away from loved ones... shocks on an electric unicycle. This is only the beginning, and you can say you were there, right here. Two companies have put their wares on the market, and the Kingsong KS S18 is a fantastic choice that Anyone would be very glad to have made. The design is amazing. Picture a motorcycle helmet put in a vise with an Ironman cage around the shock. This model has one shock, you may get one with two. I have seen both Kingsong models and can say they are very similarly menacing looking. The Helmet design faces backwards and that is because this EUC has your back with safety features beyond just a beefed up control board with the three phase wiring looking more like steel belts than actual wires. Thats a good thing considering this 2200watt motor can kick up some serious amperage getting you up a bouncy hill at your top speed. The shock means there is a little helper taking the strain off the motor to keep you at 90° to the horizon during a pothole encounter or a rouge branch in the trail as you careen across the planet surface with a confident grin from ear to ear. But how does it work, and does it work? You get a shock hand pump to dial in the pressure for the two shock chambers. Find out your weight, and then pump in the pressure listed for your weight into the shock air nipple. Once thats done there are two adjustments that can be done on the fly for more or less bounce, or return as it is called. This is for whether you are on a bouncy grass field where you want a lot of bounce, or for the fast long distance where you may not need so much return so quickly. Here, everyone will have a different theory on setup so find what works for you. Everyone will have as many suggestions for tuning as they have armpits, and I suggest you limit them to that number. Find your own way since we are all different riders with different skills. Once dialed in to your liking and patience it rides like a luxury Chrysler Imperial from the 70’s. The KS S18 is a cruiser mainly and seems to quicken in throttle response as the speed increases. From a start to about 15mph it is dependable but not lightning fast, and the shocks may be dulling some of the g force of hard acceleration because it is not slow or sluggish, just comfortable. As you get to 20 mph the response is much more reactive and lively in feel. Its a scream to ride this wheel because the shock takes most of the work from my knees and does the bending for them. My brain feels more at ease knowing that the shocks keep the road or trail within my human capabilities for balance. So I enjoy the rides that much more. At nearly 50 lbs the KS S18 is no heavier than my KS 16x, and the handle on top makes it easier to lift into my backseat for traveling. The pedals are so high, that my Airwheel lexan cube stand is too short. Almost 2” too short. The handle lift will need calibration to work properly, and the trolley handle in this perpendicular alignment makes it much easier to push around and carry. The headlight is Audi aftermarket bright and has three levels for illumination. The tail light is ingenious! Not only does it have an automatic brake light that lights when braking, but get this. It actually signals which way you are turning while you turn. Hey autonomous car makers with gps navigation! DO THIS FOR YOUR CARS! And the rest of you non signalers can learn this skill or eat dirt. By dirt, I mean something much worse. There are no speakers, not even for a horn which is actually a beep, and since I dont hear my music while I ride at full speed, I dont miss them at all. The newly redesigned app works well and is easy to use. Much easier than their last try. Riding the KS S18 across grass is like driving a motorboat across the water. Amazing! It is no Silver Bullet for all circumstances. If you were going to fail without shocks, you will probably find it an easier fail with shocks. However, you will be saved from potholes bucking you off or a branch scuttling the EUC from underneath you. Riding on the broken pavement of the rough streets of L.A. is a much easier task. Less likely to be thrown off course by cracks. Have I gone down stairs? Nopes, I can do that already without them. The main benefit of the KS S18 is that I feel more in control and safer on this than on any other; all 12 of the other EUCs I have owned and currently own. I may never buy another EUC without shocks. Its that good. Makes me feel like the reverse facing helmet design is an homage to all the models that came before this model to make this one possible. An electric unicycle tip of the hat as it were. In kind, I tip my hat to Kingsong on this model. The KS S18 shock configuration is a game changer, and you are alive to feel its presence as it bursts onto the scene. Get one now or get one later. This is a real deal thats here to stay.”

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Posted 4 years ago

“GREAT customer service and super quick response times to questions. There are few choices of reputable PEV sources to buy from in the USA, but even if there were many more I’d still go with Ewheels. Easy to navigate website, great communication, and quick ship times are all qualities they have and I look forward to buying from them again.”

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Posted 4 years ago

“I am very happy with my purchase. This is the second wheel I have bought from ewheels. They have been great to work with. I initially put down a preorder for the S18, then changed several times to different wheels. I’m sure it was annoying to have to change my order 4 times, but I finally decided on the Nikola+. It came fast, shipped the same day I ordered it. Still getting used to the larger and faster wheel, but I have no complaints. In a few years when I’ll need to upgrade again I will buy from ewheels.”

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Posted 4 years ago

“Quick to ship, great price, awesome scooter! Couldn’t be happier!!!”

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Posted 4 years ago

“Need a very reliable company. Don't go any further! Jason and his team will deliver! I just bought my 6th unicycle with e-Wheels! They are the PRO that you can rely on. Didier.”

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Posted 4 years ago

“They really stay on top of orders and customers satisfaction Top notch”

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Posted 4 years ago

“Do to new production I did have to wait for my 1st euc they where so nice to keep me up-to-date when it was coming so excited to take my s18 out this weekend”

ewheels 5 star review on 18th September 2020

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Posted 4 years ago

“For the past two years I been dealing with this company E Weel never had a problem with warranty on replacement parts for your units they always on time with your shipment and make sure you got the right item on replacement parts for your units they always on time with your shipment and make sure you got the right item”

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Posted 4 years ago

“I have purchased 12 Electric Uni Cycles from Ewheels and numerous accessories and Parts. I will continue to purchase all my PEV's from them, customer service is top notch, Jason always does right by his. Customers. You are always gonna have issues, but its how they handle those issues what matters. Buy with confidence! Thanks Jason, for always being there to help out no matter what time of the day or what day.👍”

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Posted 4 years ago

“I think you guys do a great job, you've been very responsive and getting updates from you about the wheel was helpful. I think the S18 was rushed to production, and wish you had waited longer before releasing their wheel. Mine works fine, but their have been lots of complaints from other buyers and I can definitely see where adjustments can be made to improve this wheel.”

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Posted 4 years ago

“Customer service is amazing!”

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Posted 4 years ago

“To start the customer service is probably one of the best I have experienced. Response is quick and remedy is swift. Kept the customer updated every step of the way. Not sure who built the process but it's awesome. No hassle payment, quick and efficient delivery. Will suggest the company in the future to others.”

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Posted 4 years ago

“Terrific response time from the ewheels team, answering any questions that I had. Definitely would purchase from ewheels again in the future!”

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Posted 4 years ago

“I purchased several wheels from eWheels the customer service is unbelievable all my concerns and question were answered. I will always purchase my wheels from eWheels you guys rock.”

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Posted 4 years ago

“Ewheels has been there for me since day one years ago. Jason and his team have the best support hands down. Just got a veteran and I’m so happy with it and my ewheels experience as always. Thanks jason and team.”

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Posted 4 years ago

“Great shop, gives updates on shipments.”

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Posted 4 years ago

“Stellar Service! eWheels is my goto place for all my (PEV) Personal Electric Vehicle needs. Their service is top notch, they respond to any and all questions quickly and do a fantastic job of keeping you up to date on your orders and preorders. Shipping is fast and reliable with in stock items shipping right away or as soon as possible. You can definitely purchase with confidence from eWheels. They will go above and beyond to make sure you are 100% satisfied with your purchase. Whether it's a new electric vehicle, replacement parts or a simple question eWheels is there for you. Thank you Jason & The eWheels Team!”

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Posted 4 years ago

“EWheels team is awesome. They always answer your emails in a timely manner and are very knowledgeable. They'll work with you to find a solution if ever something goes wrong. If you ever consider buying an electric unicycle, don't look elsewhere. They are the best company in the US by far.”

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Posted 4 years ago

ewheels is rated 4.9 based on 3,453 reviews