ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,451 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,451 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“The machine is very responsive and easy to ride for me as a total beginner. I am still in the process of learning how to ride inside of the gym before going real world outside. I practice about 10 to 30 min a day and I was already feeling comfortable on the 2nd day. I still lose balance sometimes and fall once or twice a day. Once I master riding it without falling, I will find my helmet, knee pads, and wrist guards and be ready to ride on the pavement.”

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Posted 2 years ago

“Ordered my V-12 but accidentally ordered the wrong high speed charger with it. Ewheels team emailed me to confirm charger instead of sending the wrong one. My mistake was caught and corrected right away. This is my second order with Ewheels. What a great team!!”

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Posted 2 years ago

“I bought a v12 high speed with a fast charger and it is probably the best thing ive ever invested in and it came 100% charged so thank you vary much nothing but positive vibs to ewheels”

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Posted 2 years ago

“Great customer service. Quick, clear, and informative responses.”

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Posted 2 years ago

“Excellent customer service! Despite the included scooter carrying strap not arriving with the scooter as expected, eWheels quickly sent another strap on its way. Unfortunately, the strap does not seem to be compatible with the E-TWOW GT SE due to its design (or I could just be too stupid to figure it out). A different website (https://theescooterco.com/products/e-twow-shoulder-strap) reveals that "this shoulder strap is compatible with the E-Twow S2 Booster, Master and Eco, as well as the URBN 2.0, 2.1 and 2.2." - notably NOT the GT series. Now I have a strap that does nothing for me. Maybe I can return it or pass it on to someone else who can use it...”

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Posted 2 years ago

“Excellent customer service and communication - thanks for the help choosing my first wheel. It has been everything I wanted and more so far.”

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Posted 2 years ago

“eWheels has been one of my best online order experiences. Very helpful product descriptions to help make my wheel selection. They delivered my KS16S wheel in two days as promised and I couldn't be happier with the purchase.”

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Posted 2 years ago

“I had caught a flat first day of riding. I reached out to ewheels and they cared for me. They sent me replacement tires and tubes 10/10 customer service. Will buy again!”

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Posted 2 years ago

“Great customer service i had originally ordered the new veteran Abrahams William reached out to me about some issues that people had been having with cutouts. However I did not see the email But they were thorough enough to call me the day that my wheel was shipping out they filled me in on the issue and answers all my questions. I did end up making a change to my order but they still sent it out that same day and i am very pleased wth my decision to switch to the commander that beast has range for days i love it”

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Posted 2 years ago

“The guys at eWheels go above and beyond to help their customers. Great service and great response time.”

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Posted 2 years ago

“Ewheels has been great! Ever since I got into PEV’s, they have been my go to. Jason and the rest of the team is always very responsive to questions via email.”

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Posted 2 years ago

“The delivery was really fast and the support from the get go was great, getting tons of details about the S18 before it had even delivered was extremely helpful for getting it all good to go faster!”

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Posted 2 years ago

“EWheels is the best! Love the new Vsett 9+ I purchased from there. Their customer support is top notch as well.”

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Posted 2 years ago

“eWheels has thus far been really helpful. Their vaunted commitment to excellent customer care is why I bought from them in the first place. I purchased a V11 from them, being fully aware that there have been some build issues recently. Jason said they will take care of me if anything happens. I have every reason to believe him.”

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Posted 2 years ago

“This is my first electric scooter and let me tell you I’m so grateful I did! I’m 6’1 185 pounds and this thing hulas me!, I took it out today for the first time on my commute to work and it was a blast! And a little intermediating at first but easy right after you settle in. The ironic part is it’s not even the turbo lighting + it’s just the turbo lighting with the 975wh battery, I can just imagine if I had the + it would definitely toss me off lol. Over all worth penny! Definitely recommend this scooter for fast commute to work.”

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Posted 2 years ago

“Great service as always! Got exactly what I ordered, fast, no drama.”

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Posted 2 years ago

“My EUC shipped fast and arrived in good condition. The website offers lots of good information about the products they sell, which helped with making a decision on which EUC I wanted to purchase.”

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Posted 2 years ago

“Purchased a Vsett 10+ 25.6AH. Came in perfect condition out of the box. Received a pre-delivery email that included a digital copy of the manual and pre-ride checks. Equally as impressive was the very speedy shipping. Support has also been very responsive with rookie questions. The scooter is a blast. I could write for an hour about it. Everyone recommended Ewheels for the purchase and I can see why. They are the best.”

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Posted 2 years ago

“So far, I have bought a scooter, a unicycle, and side pads for the unicycle from eWheels. I could have gotten any of these items from Amazon just as easily. When I say "just as easily" I mean that as a compliment to eWheels. Its service was just as prompt and smooth as what I have experienced from Amazon. That said, then what's the difference? I experienced no problems with any of the items I bought, however I feel that if I had (and I feel I probably will in time) I can reach out to eWheels and get parts and advice which I know I cannot through Amazon. I researched my purchases extensively before pulling the trigger. As a result, I feel confident that anything I buy from eWheels is of good quality. Judging by what eWheels advertizes on its site, I feel that eWheels cares about the quality and performance of the product it sells. Any regrets about my dealings with eWheels? I have to say, "yes". I do regret that eWheels does not have an outlet here in the Southern California area where I live. It would be very nice to be able to drop in on them and have a hands on look at any product in which I am interested.”

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Posted 2 years ago

“I am continually impressed with the professionalism and standard of quality that e-wheels provides. E-wheels will either get the product to you quickly, or give you status updates on when you can expect to see your wheel. Their customer service is top-notch and I would recommend them to anyone!”

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Posted 2 years ago

ewheels is rated 4.9 based on 3,451 reviews