ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,454 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jason and the crew at eWheels is the best in the business. Customer service is second to none. I’ve bought over 10 wheels from eWheels over the last 4 years.”

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Posted 4 years ago

“Always fast service with great customer service after purchases for any issues!”

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Posted 4 years ago

“I bought 2 wheels from EWheel the service is very very good I recommend this company for any purchase of electric vehicle thank you everybody in EWheel compeni and Servisesss”

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Posted 4 years ago

“Bought my a 2nd Wheel from eWheels for my girl and like the first, it's perfect! Jason and William were both so helpful!”

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Posted 4 years ago

“Ewheels is clutch! I am loving my turbowheel pacer is like having a mustang but in a scooter😂😂😂🙏🏼”

ewheels 5 star review on 20th August 2020

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Posted 4 years ago

I think it's the other way around: Having a Pacer is like having a Mustang in a scooter! :-) Thanks for the review!

Posted 4 years ago

“Omg ! What a difference”

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Posted 4 years ago

“When first considering my purchase of an EUC I was unsure who to do business with. I came across Ewheels website and read some of the reviews. Many of them pertained to them having excellent customer service. Since this is my first wheel I thought that this would be very important to me. They do not disappoint!! My package arrived and I was so excited to try to ride but unable to get my wheel going. I shot a email to them and within 10 minutes a gentleman from Ewheels called me directly and got me going. I am happy to give a 5 star review and I would recommend them to anyone on the market for a EUC. Quality products, competitive pricing and excellent customer service, what more could I ask for. Thank you everyone at Ewheels!!!”

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Posted 4 years ago

Thanks, Carl! We're so glad we got you taken care of! :-)

Posted 4 years ago

“Great company, even though they don't have a live chat, their customer support is very responsive.”

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Posted 4 years ago

“Can't say enough good things about the staff at eWheels, always prompt answering my questions and super fast no hassle shipping!”

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Posted 4 years ago

“I've purchased several uni's from eWheels and a number of their fast chargers. I had some issues with one of my King Song wheels and they were instrumental in getting in working with KS to get it resolved. You can feel confident buying here.”

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Posted 4 years ago

“Very fast shipping, communication and customer service was there every step of the way throughout the order process. Turbowheel Dart showed up in great shape with no damages, put on nearly 100 miles on it without any issues so far, bolts were all tight and holding up, handlebar tend to loosen over time, but that is normal for all T9 configurations. Overall we will be definitely doing more business with ewheels in the near future.”

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Posted 4 years ago

“Just received my Stigo B1 and absolutely loving this high quality escooter. eWheels has been absolutely amazing from the time I purchased the scooter until I received it. They clearly communicated timelines and expectations upfront and constantly provided status updates without having to follow up. The whole customer experience has been great and would highly recommend eWheels for all your eScooter needs.”

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Posted 4 years ago

“Ewheels definitely has some of the best customer service I have ever experienced! They responded quickly to my inquires, shipping time was exactly as they stated, and they kept me updated all the way until my wheel arrived at my door. I couldn't be happier with the quality of my wheel and the service I received. This isn't my first time ordering from eWheels and won't be my last.”

ewheels 5 star review on 18th August 2020

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Posted 4 years ago

“Excellent customer service and communication! Especially considering how fickle electronics can be, their products are quite reliable. And when they have an issue, eWheels really goes the extra mile to ensure their customers are having a good time with their EVs”

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Posted 4 years ago

“ewheels did a great job of answering my emails promptly and providing great customer service. When I needed to change my shipping address at the last minute, Jason got it done no problem. The scooter arrived at the stated date and in good condition. The inclusion of assembly tools would have been nice, but otherwise, it was a great customer experience.”

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Posted 4 years ago

“This is my first e-scooter and riding one. I'm a little over 225 lbs so went for the larger TW Pacer. I LOVE it. great suspension, breaking is solid, and pickup is great. Went up a steep hill and it worked great. It is a heavy scooter, I do not need to walk it up stairs. The tires at massive at 10"x3" and I really like that. The deck is nice and wide also. I will add the eWheels customer service is amazing!!!!”

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Posted 4 years ago

“I am immensely satisfied with the product that I purchased and with the shipping time. I have never dealt with a company that has such quick and high quality customer service. EWheels and Jason go above and beyond to make sure that their customer base is satisfied to the utmost degree— and it does not go unnoticed! Thank you! I refer everybody who stops me to ask about my electric unicycle! (King Song 16S)”

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Posted 4 years ago

“The staff at ewheels were very helpful, I am a first time euc rider and had concerns on the wheel I was looking to purchase (nikola plus), after speaking with Drew he assured me that I was purchasing a quality wheel and answered all of my questions. I received my 100V Nikola promptly, but I could not figure out how to make it work, so I sent an email and they responded very quickly with the info on how to unlock the wheel. I am a unicycle Ryder for 40 years, this is a little different as it balances itself front to back, but I was riding the wheel in 30 minutes and haven’t looked back! So far I am very happy with the Nikola and the customer services seems to be top notch.”

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Posted 4 years ago

“Very good customer service, they worked with me in order to get my package delivered somewhere safe in case of porch pirates (Common around my area) and it was very pleasant. Drew Baughman was a huge help and was very nice!”

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Posted 4 years ago

“Ewheels os the best experience I had buying online....they have the best costumer service ever ....”

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Posted 4 years ago

ewheels is rated 4.9 based on 3,454 reviews