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ewheels Reviews

4.9 Rating 3,451 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,451 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 12th November 2024
Jason Martin
ewheels 5 star review on 8th November 2024
Casey Bretthauer
ewheels 5 star review on 25th October 2024
Kevin Newkirk
ewheels 5 star review on 21st October 2024
Jay Etchings
ewheels 5 star review on 19th October 2024
Christopher Mcewan
ewheels 4 star review on 5th October 2024
Vega Knight
ewheels 5 star review on 24th September 2024
Joe Haslam
884
Anonymous
Anonymous  // 01/01/2019
So helpful, fast responses, amazing customer service! Highly recommend buying all your EUC stuff here! Thank you!
Helpful Report
Posted 2 years ago
Nothing to complain about, really. Pretty top-tier electric vehicle provider! Just got my S18, arrived on time, came with everything necessary, zero equipment damage. Now there are only fun times ahead. :)
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Posted 2 years ago
Bought an s18 and very happy with the wheel and customer service.
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Posted 2 years ago
I've bought 3 EUC's from eWheels. Impecable service. Always on point and super fast response.
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Posted 2 years ago
The KS-16S was received in 7 days on the east coast as promised. Packing was good with no damage. eWheels representatives were very prompt in replying to my emailed questions. I would have preferred to talk with them directly, but I could not find a phone number to call.
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Posted 2 years ago
Fantastique service by Ewheels .
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Posted 2 years ago
I’ve probably bought a dozen wheels from Ewheels. Their service and reputation can’t be beat. Jason and his team are first rate, helping the industry grow, and enabling a safer future. Highly recommend!
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Posted 2 years ago
Excellent customer service and communication. Pre-ordered the Sherman Max and got it in a timely manner and with ewheels standard battery upgrade policy. My got to EUC store.
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Posted 2 years ago
Hello, I purchased a Sherman Max from EWHEELS and everything with the entire process from order to delivery was perfect. The communication, response time and follow through were top notch. If there was a way to rate it over the 5 stars, I would. Thank you for going above and beyond!
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Posted 2 years ago
ewheels great as usual!
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Posted 2 years ago
eWheels sent my charger out right away, high quality charger, love it, works great. Thanks eWheels...
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Posted 2 years ago
I purchased the Begode pedals as an upgrade for my RS19. I did not know what I was missing prior. The pedals are great, Ewheels got them to me quick. I am very pleased.
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Posted 2 years ago
eWheels is the best, with great communication and excellent customer support.
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Posted 2 years ago
I've purchased 4 EUCs, and various parts/accessories from ewheels. Amazing knowledgeable staff, solid warranty and support, and excellent customer care. I highly recommend purchasing through ewheels, they take great care of their customers.
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Posted 2 years ago
The Sherman Max seat is one of the most comfortable EUC seats I have had the pleasure to sit on. The latches that hold it in place will not allow the seat to be dislodged during a tumble. You can quickly remove the seat or undo the rear one and lift it for access to the screen. The seat is just wide enough in the front that it can also provide additional leverage on the wheel in quick turns. The other not about the swell and the slight width increase in the front is it allows you to use to in addition to power pads for extra pressure on the wheel while torquing the wheel. Customer service at eWheels is some of the best I have had when purchasing parts for a EUC or even a new wheel. My inquiries before the purchase of the new wheel and its accessories were answered the same day, usually within an hour. The way eWheel deals with customers has gained them a new customer. One of the keynotes about dealing with eWheels is they are personable. They do not treat you like you are just another customer. They take their time answering your questions. The team will hold a conversation with you answering questions, providing input, and helping you with any issues you may have.
ewheels 5 star review on 16th April 2022 ewheels 5 star review on 16th April 2022
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Posted 2 years ago
Jason his team are the absolute best. I just purchased my second wheel thru them ( commander!!) And it's been amazing at every step. I am thankful for the top level customer service, warranty, etc. Just above and beyond. I'll be back for another wheel now that I'm in love with hobby, and 100% will be with ewheels for life. Thanks again!
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Posted 2 years ago
Fast shipping, once shipped, takes only 4 days from California to my home near Montreal to receive my scooter. I'm very satisfied and I would buy again for sure.
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Posted 2 years ago
I have bought a total of 5 wheels from eWheels over the past 3 years. The service and support has been amazing. I really can’t say anything negative about my experiences this far. Jason and his team have always responded promptly and professionally every time I have presented a question or concern. They are extremely knowledgeable about the products they sell and work hard to fit you with the right product for you. I will continue to recommend and purchase all my EUC needs from them.
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Posted 2 years ago
Best customer service I have ever experienced!
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Posted 2 years ago
Extremely helpful... for the years that iv been a customer i'v had tons of support and help even when products from companies like Gotway/Begode have been a pain in the ass. Keep up the good work guys... appreciate all that you do! I recommend eWheels even over a big distributor very close to where I live... that says a lot.
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Posted 2 years ago
ewheels is rated 4.9 based on 3,451 reviews