Name: ewheels
Rating: 4.89

ewheels Reviews

4.9 Rating 3,454 Reviews

Shipping & Delivery

Delivery Methods

Courier, Postal Service

Average Delivery Time

Within 5 Days

On-time Delivery

Greater than 94%

Accurate And Undamaged Orders

96%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

5 out of 5

“I bought an TW Swift back in May. Shipping was really quick. Came with a surprise gift. Loved the product and bought TW Pacer. The customer service is TOP NOTCH. Any questions I had have been answered very quickly. This is why I will continue to buy products from here and recommend ewheels to all my friends.”

Helpful Report

Posted 4 years ago

“Just received my new pacer. Drew was very helpful on picking the rich model for my city needs. Great service and response. Pacer seems to be a solid scooter.”

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Posted 4 years ago

“As a long time customer of ewheel from the day i purchased my 1st EUC all the transactions that i made is been great customer service is awesome especially regarding if you have questions about the product. Jason is really customer oriented and knows how to handle customer. As a general ewheel customer service will answer your questions as quick as they can. Overall my experience with them are really good. Thanks ewheels”

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Posted 4 years ago

“Originally purchased a 16XS after speaking to a representative through email. Turned out they no longer had any in stock. Initially, I was upset since the payment was processed even though there were no longer any to be sold. The reps were apologetic and asked if I would like to upgrade to the 16X, so I opted for that. The wheel came in on time and in good condition. I was sent an email with some basic information regarding the wheel, an app that connects to it and safety recommendations. All and all, the service was very good and I'll definitely contact if I ever need anything in the future. Happy riding!”

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Posted 4 years ago

“I bought my first electric unicycle from eWheels. Superior customer service and the unit I purchased is great!”

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Posted 4 years ago

“EWheels.com has great customer service. Their communication thoughout the purchase of my first EUC was excellent. Super happy!”

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Posted 4 years ago

“Great experience with excellent customer service and quick shipping. Awesome product and company”

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Posted 4 years ago

“E-Wheels is a great company. This is my 2nd purchase from them and won't be my last. No one else sells or services e-devices like E-Wheels.”

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Posted 4 years ago

“Ewheels have been very responsive to my email questions in helping me decide on my purchases.”

ewheels 5 star review on 17th August 2020

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Posted 4 years ago

“Zero complaints with shipment of all accessories and my new KS16X EUC. Packaging was well done and shipping was fast and problem free. Will definitely be order all my parts and wheels from here in the future! Also would like to thank customer service for answer all my questions prior to me ordering my wheel! Thank you guys for being awesome!”

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Posted 4 years ago

“My turbowheel phantom. Was ordered processed and shipped extremely fast customerservice @Ewheels seems to be very top notch now onto my purchase the Scooter at this price point I believe is the number one choice for any potential buyers. Buyer beware this is not a toy ! Love my scoot”

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Posted 4 years ago

Indeed not a toy! But what a scooter, right? Thanks for the positive review, and safe riding!

Posted 4 years ago

“Ordered my scooter on Saturday, order was put through on Sunday and shipped on Monday. They kept me updated on my status and answered my questions in a timely fashion. I definitely would order from ewheels in the future.”

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Posted 4 years ago

“Not much to say except ewheels sells a great selection of wheels and they shipped my ks16x the day I ordered it. It’s my second wheel coming from a airwheel x3 and it’s been fantastic. I will surely buy my next wheel from ewheels.”

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Posted 4 years ago

“The scooter is great. A little heavier than I expected and I already scratched the bottom by accident. Only thing I would recommend fixing the battery because it heats up while charging.”

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Posted 4 years ago

“The scooter is amazing. I love it very much!!”

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Posted 4 years ago

“Great service, every interaction I had with ewheels staff made it clear how committed they are to helpful communication with customers. There was a slight delay with the shipping of my wheel (due to FedEx’s issues with the pandemic, nothing to do with ewheels), and Jason and William we’re both very helpful throughout the process. I’d easily recommend shopping at this site any day!”

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Posted 4 years ago

“This is my second wheel that I purchased from ewheels. My first EUC was the Kingsong 18XL, hands down this was the best wheel to learn how to ride an EUC. My second wheel was the MSP, awesome wheel. I would purchase from ewheels any day!”

ewheels 5 star review on 14th August 2020

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Posted 4 years ago

“Love yall! Took awhile to get to me. UPS told me on the 12th that it would be at my place by the end of the day. After waiting around all day it never showed up. It didn't come on till the following day so I basically waited around the house for 2 days”

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Posted 4 years ago

“eWheels was quick to answer all my questions, before ordering and after receiving the item. My V8F shipped and arrived on time. I'll be ordering from eWheels again when I'm ready to upgrade.”

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Posted 4 years ago

“I found an adjustable rate 58.8 volt charger on the website and ordered it. Received notification that it had shipped, the next day. It arrived in Tennessee within 5 days. Great speed and customer appreciation, there, is obvious! Thanks, again.”

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Posted 4 years ago