ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,504 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,504 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 24th January 2025

Hannah Schumacher

ewheels 5 star review on 22nd January 2025

Ross Buissink

ewheels 5 star review on 6th January 2025

Bobby Bailey

ewheels 4 star review on 1st January 2025

Jonathan Watts

ewheels 5 star review on 12th November 2024

Jason Martin

890

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What you see in the forums is true. eWheels has quick shipping and great communication with you as the customer. I will definitely be using them moving forward for my Future wheels.”

Helpful Report

Posted 4 weeks ago

“Of the best support in the pev industry! Message replies are always prompt. Every person I've dealt with is easy to talk to and pleasant to deal with. I have had a couple problems with orders. Each time ended up being a misunderstanding on my part, and even then, eWheels personnel were very supportive and understanding! I'm very appreciative of such close support, especially concerning such expensive and potentially dangerous technology. About the only way that I would buy a PEV from any other dealer, is if eWheels didn't carry that particular product. Nothing but love for Jason and crew!!”

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Posted 4 weeks ago

“I’ve purchased a V8, V10, V12 Pro and a Begode Falcon. All at different times. The service and delivery has always been spot on.”

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Posted 1 month ago

“After researching about PEVs/EUCs for months and hearing wide acclaim of Ewheels I chose to try them out to purchase my first EUC. I was blown away by Ewheel's in many areas and realized they are an extraordinary company on so many levels. FIrstly they have a slick online website which is easy to navigate and well laid out has an awsome selection of PEVs and parts. After my purchase I experienced the best customer service and communication I could ever have imagined and I have over 30 years experience as an operation executive in the US and Asia that always took pride in my ops for great customer service. Ewheels team are the BEST! They are always quick to provide guidance with the single goal of helping PEV customers in educating them, making decisions and troubleshooting any technical challenges from the quickly evolving products. Unparalled communication/responsiveness. Any and all future PEV/EUC purchases that I make will be from Ewheels.”

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Posted 1 month ago

“ewheels has been nothing but first-rate in every interaction I've had. They've been very proactive in helping me fix a couple of problems I had (that were my fault); their customer service is simply excellent. They're prompt in answering correspondence, and extremely helpful on any inquiry. I very much recommend them if you want anything EUC related.”

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Posted 1 month ago

“The shipping was insanely fast, even during Christmas season. Product was delivered well packed and tracking number was provided promptly. I highly recommed this seller if you are looking for exceptional customer service.”

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Posted 1 month ago

“These guys were really fast and professional. My stock charger died and they quickly identified a better replacement charger that even has a 80% cutoff to help preserve my EUCs battery.”

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Posted 1 month ago

“The absolute best company to buy an EUC from!! They offer great service, quick to reply to questions and concerns, and are very knowledgeable regarding the wheels. Had a situation where I needed a refund for a deposit and Eric helped me out quickly to resolve it. Highly recommend purchasing your next EUC from EWeels. I definitely am!”

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Posted 1 month ago

“Ewheels by far has the best customer service super fast to email and even faster to ship out orders. Wish all companies had this level of service.”

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Posted 1 month ago

“Amazing people. Great products. Everyone is so kind and so helpful. Id never go anywhere else”

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Posted 1 month ago

“I couldn't be happier with the customer service provided by ewheels”

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Posted 1 month ago

“Jason and the team always have given me there best every time. I would recommend them anytime.”

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Posted 1 month ago

“Ewheels has been super communicative so far throughout the process of getting this wheel and then getting the wheel set up. If I had to say one thing about something, I wish I had been a little more aware of was information regarding cut outs on this particular wheel, the falcon. Not a dealbreaker at all, but I just think that anyone selling this wheel should say upfront that it is really easy to overpower it, especially for someone who weighs around 180 pounds. Another small thing is that I wish he Ewheels could have offered to install the heavier duty suspension springs before the wheel arrived so I didn't have to take the wheel apart immediately. But like I said, overall so far so good.”

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Posted 1 month ago

“I have bought 4 wheels from ewheels S18, OG Sheran, S22Pro and a Patton. They take great care of the wheels they sell. I had a recent crash of my Patton which i flew off of it (my fault) landing hard on concrete only to have my Patton hit by a truck and the flying Patton took me down like a boaling pin. There was extensive damage to the wheel. Ewheels fixed it in 48 hours and sent it back to me looking and feeling like a new wheel. All that work for $500 including shipping. Nobody gives you that kind of care. i will keep buying EUCs from ewheels for life.”

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Posted 1 month ago

“They really go above and beyond to make sure to answer all of your questions and give you the best customer service you can. No question is to mundane or beneath them to help you with. I really wouldn't go anywhere else to get an EUC.”

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Posted 1 month ago

“Great customer service and follow through is a rare thing now and days but eWheels has it. Even before anything was purchased they quickly responded to all my questions and concerns. I spoke to multiple different people over a week before purchase and all were very knowledgeable. When I finally made the purchase I was confident in my choice after discussing various options and wheels. The wheel arrived unscathed despite the shipping companies best attempts to get vengeance on the poor cardboard box that wronged them. 10/10, will order from them again.”

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Posted 1 month ago

“I’m 54 & this is my first wheel. I went with the Begode Falcon. Wheel was shipped quick & Ewheels sent me links to getting started & respond quick to questions. Every time I call I get an actual person to speak with which is great. Been on it only a few times but each time is a lil more progress. Couldn’t be happier with my purchase & Ewheels incredible service. Thank you so much Patrick from Nortwest Indiana.”

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Posted 1 month ago

“EWheels customer suport is top-tier! Their team is very responsive - I usully get an email back within minutes. They have an impressive inventory of parts and often ship items the same day, or next day if you contact them after hours. I couldn't be happier with Hason and his entire team!”

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Posted 1 month ago

“This company is top-notch! The products are high-quality and arrive very fast. Support for issues is prompt and helpful. I've been very impressed with their inventory and after-sale help with any questions I've had. I can't speak to the quality and support at other ewheel companies because I've never tried any others. Ewheels will always be my one-stop shop for EUCs and parts.”

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Posted 1 month ago

“The customer support from these guys is unreal. As an example, I bought a spring for my ET Max about 4 months ago. I never installed it and pretty much forgot about it. Just a week ago, I ordered another one! I realized my mistake about a day later, but when I emailed them, they had already sent it out. They immediately refunded my money which I got within 24 hours before I even got a chance to send it back. Also, I've bought all my wheels from them and have never had a hardware problem with any of my purchases, even though I've bought first run wheels. It's hard to imagine better customer service and I never hesitate to recommend them to anyone interested in EUC.”

Helpful Report

Posted 1 month ago

ewheels is rated 4.9 based on 3,504 reviews