ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,505 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,505 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 24th January 2025

Hannah Schumacher

ewheels 5 star review on 22nd January 2025

Ross Buissink

ewheels 5 star review on 6th January 2025

Bobby Bailey

ewheels 4 star review on 1st January 2025

Jonathan Watts

ewheels 5 star review on 12th November 2024

Jason Martin

890

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We got our wheel pretty fast. It is well built. I am still learning how to ride. It is my first wheel. My husband who has the ex30. Loves my wheel, says it is amazing to sit on. We shall see how it goes.”

ewheels 4 star review on 25th March 2024

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Posted 10 months ago

Hi Emily, welcome to the exciting world of EUC riding! Seated riding is super fun once you've got the hang of it, we wish you the best as you begin your learning journey :)

Posted 10 months ago

“Very timely arrival of the product, great information provided about safety/operation of the wheel. Overall exceedingly satisfied.”

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Posted 10 months ago

“Jason and team at wheels are amazing. Always willing to help out with anything You need with a quick response.”

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Posted 10 months ago

“Quick shipping, knowledgeable staff and they care about customer service.”

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Posted 10 months ago

“Straight and upfront and always there for questions.”

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Posted 10 months ago

“The customer service was great! They responded to my email in a timely manner. Ordered my wheel and got it in 2 business days. I'm so happy! Thank you, eWheels!”

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Posted 10 months ago

“Ewheels is awesome with customer service differently would order from them again. Jason is the man and of course rest of the Ewheels team.”

ewheels 5 star review on 19th March 2024

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Posted 10 months ago

“Received the Bodyguard (cover) for my MTEN4 very promptly and in excellent condition, and it fits nicely for the most part. I also received the trolley handle, but the two had to be modified to work together. Over all I am very pleased with eWheels, and like the wide selection of parts available online for my unit.”

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Posted 10 months ago

“I should apologize to Jason for not writing reviews for my previous purchases. I’ve purchased an Inmotion V10F, a Kingsong 18S (not to be confused with the S18), a Kingsong 18XL, and most recently a Leaperkim Sherman S, all through Ewheels. The customer service that he provides and the peace of mind that it provides is worth every penny spent. On my first purchase (V10F), I had a fuse burn out on the motherboard a couple of weeks after I’d first bought it and after emailing him about it, I received a new one two days later. I had a problem with one of the software updates on the 18XL, and he promptly emailed the instructions and link to reset it back to factory settings. I have fortunately not had any problems with any of the other wheels. They have all been great wheels and I like the fact that parts are readily available through Ewheels. You might be able to find lower prices elsewhere but just ask yourself “if I have a problem, how am I going to get it fixed?”. A warranty might be useless if you buy a wheel directly from China. Even if you have a solid contact you could be looking at 4-8 months turnaround time. Jason has also been great on giving me prompt and honest updates of time estimates when he is waiting for shipments to come in. Everyone one that’s asked me about EUC’s has been advised by me, to “buy through Ewheels”. The Sherman S I recently purchased works fantastic so far. I haven’t had much time to really put it through the paces and I’m not an “extreme” rider so I’m not expecting any problems - but again, if I do have problems, I don’t have any concerns about where I can turn for support. I’ll be using the Sherman to commute to work once the weather gets better. Again I just want to reiterate that the service/support from Ewheels is worth every penny extra I might pay over other competitors. That’s not to say everyone else doesn’t have good customer support, but when I find a business like Ewheels, they’ve gained a customer for life with me. Again, sorry Jason/Ewheels , for not giving you a review before. Good customer service is often hard to find and when I do find it, I sometimes fail to give the recognition that’s deserved. I hope you have great success and satisfaction in your business. Sincerely, Daniel Frame, Roy Utah p.s. I’m uploading a couple of videos of Halloween costumes that worked great with the wheels. One is 18S Harry Potter (quidditch), and the other is V10F Grim Reaper.”

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Posted 10 months ago

“Ordered the Sherman s as my first wheel and couldn’t be happier with the fast service ,definitely getting my next wheel from Ewheels again”

ewheels 5 star review on 15th March 2024

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Posted 10 months ago

“Love ewheels! Outstanding customer service. Very informative and knowledgeable. I will be a lifelong customer 👍”

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Posted 10 months ago

“Very fast shipping and excellent customer service! Kept me informed of the progress of the shipment of the euc and shipped it to me very fast once the deal was done! The place to go if you are in the market for a new wheel.”

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Posted 10 months ago

“I can’t recommend or speak any higher of EWheels. Great communication, service, warranty and pricing. My Sherman S is a fantastic wheel and I got it much quicker than expected. The EWheels team throwing in the pad set and seat kit was top tier. Great folks!”

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Posted 10 months ago

“EWheels is the best EUC vendor in North America”

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Posted 10 months ago

“This is the second wheel I have purchased from eWheels, and I feel they have done a great job with everything from customer service to shipping. They have always gotten back to me in good time and manner, I will most likely purchase other wheels and accessories as they do have a wide selection of parts.”

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Posted 10 months ago

“This is the place to buy your next EUC. Jason and the staff here are always ready to help and answer quickly and honestly. Excellent communication around my preorder that was highly appreciated. Great warranty and fast shipping on top of it!”

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Posted 10 months ago

“Thank you Jason and Eric! Ewheels is always been my electric store! Awesome store! Awesome people!”

ewheels 5 star review on 12th March 2024

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Posted 10 months ago

“purrfect!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 10 months ago

“Third wheel from Jason and gang, who continue to provide excellent support throughout.”

ewheels 5 star review on 11th March 2024

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Posted 10 months ago

“This was my first time shopping from ewheels, and it was an awesome experience. I ordered an EUC on Sunday night. It shipped the next day and I had it in hand just a few days later. Ewheels sent me an email shortly after my order to set expectations and give me a lot of helpful info, including providing links to several apps, which was really great as I am a first time EUC owner. I also reached out to them for some minor troubleshooting/questions, and they were super quick to respond and very friendly. The issue was related to the manufacturer’s app, and ewheels suggested an alternative app for them which I likely wouldn’t have found on my own. I will definitely purchase from them again in the future.”

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Posted 10 months ago

ewheels is rated 4.9 based on 3,505 reviews