ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,454 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“Very happy with the service. The wheel came the next day. Way faster than expected. I'm in California. These guys answer my questions quickly pre and post sale.”

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Posted 4 years ago

“Really solid overall. I had a question that was answered directly. Shipping was fast and secure. I'm riding my wheel about 10 days after ordering including shipping and practice. The mudflap on my new ks16x ripped off after a couple soft falls in the grass which kind of sucked, but that's not on ewheels.”

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Posted 4 years ago

“Very friendly and helpful staff. They also make sure my expectations are being met with their timelines for delivery.”

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Posted 4 years ago

“Super fast shipping, ordered my turbowheel friday got it Wednesday. Super stoke machine! Insane torque, speed, and handling! Its more than just a scooter! Ultimate adrenaline machine!”

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Posted 4 years ago

“I've bought two electric unicycles from Ewheels, the Gotway Mten3 and the Gotway Nikola plus. I also have a third wheel on preorder, the Kingsong S18. The associates at ewheels have been very helpful and answered the few questions I asked almost immediately. The website has a wealth of information that helped me make my decisions. When out on the streets and people inevitably ask "where did you get that thing?" my answer always is Ewheels.com Chris S.”

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Posted 4 years ago

“It was an easy buying experience. i was sent a confirmation same day and shipping/tracking info day after ordering. The delivery estimate was accurate the whole time. Before it arrived, EWheels sent me an email about a different app that they recommend, after unlocking the wheel, (locked for travel, must have smartphone to unlock) with the King Song app, i realized why they suggested a different app and went to try that. It was better in most aspects but lacked important wheel info like total distance traveled on wheel, that the original app shows. So sometimes i need to switch between apps, can be a pain. that's a KS problem, but ewheels helped with a solution before i had to ask anything. I haven't needed to contact ewheels because everything has gone great”

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Posted 4 years ago

“So far so great ! I thought there might be a problem with delivery because the shipping address was filled out wrong by me .. I emailed the company at like 7pm on Saturday within like 5 min a company rep zen Lee fixed the problem and reassured me so I could enjoy the the weekend without worrying 😄 very nice .. I have put fifty miles on so far and it's awesome !!!”

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Posted 4 years ago

“Very happy with the unicycles & replacement parts I purchased from eWheels! Top tier customer service.”

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Posted 4 years ago

“I ordered the turbowheel swift as my first electric scooter. It is a blast going on rides. When you ride it you can't feel bumps. It's like being on a cloud.”

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Posted 4 years ago

“eWheels is always prompt to return calls and emails, and their orders usually go out the same day ! I've purchased from them many times in the past and am never disappointed in their products and services.”

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Posted 4 years ago

“I recently bought a kingsong 16x. I ordered next day air and did not realize that I had to be home to sign for it. I sent a email to see if I could have it shipped to my work, within minutes I received a reply that the shipping address was changed.Good customer service goes along ways. I will definitely be doing more business.”

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Posted 4 years ago

“First time purchasing an euc and had a great experience with ewheels, excellent customer service. Jason was very helpful. Thanks a lot”

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Posted 4 years ago

“Absolutely outstanding service by everyone (Jason and Drew are awesome and extremely professional). Quick customer service, and very effective.”

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Posted 4 years ago

“I decided to buy my first escooter from ewheels based on a recommendation of an online blog. Although initially my new scooter had some issues, ewheels responded to my emails within a few hours and my problem was resolved. I am very pleased with the product and the quality of customer service provided.”

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Posted 4 years ago

“The wheel arrived in five day from then shipping date. The email inquiries I made about extras were promptly responded to. They sent me instructions on how to unlock it in a email easy to follow. The wheel was easy to figure out. And it took me five days of two hour sessions of practice to be able to stay on it consistently. I would recommend Ewheels to anyone looking to purchase a EUC.”

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Posted 4 years ago

“Recently purchased Dualtron Eagle Pro from eWheels. The decision to buy from them was easy, other online companies did not respond to inquiries. eWheels staff stayed in touch during the selection process and answered all my questions and concerns. The purchasing process was easy and the scooter was promptly shipped. Didn’t end there...they followed up to ensure I received the scooter. The scooter had an issue which sometimes happens but there was no “two step”. They contacted me and did everything to expedite the return so the issue can be addressed to include sending a FedEx shipping label. Truly a team effort by the staff to make me a satisfied customer. So far I am. Highly recommend them and the scooters they carry are highly respected in the “scooter world”. Thanks to Jason and his Staff.”

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Posted 4 years ago

“Super fast shipping, thank you!!! Product as described!!”

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Posted 4 years ago

“I bought the turbowheel lighting and I haven't that much fun in my life . It was more than I expected and has a sturdy build and incredible speed . It is worth every bit of the money and then some . I will be buying from them again . Thank you ewheels”

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Posted 4 years ago

“I had a great experience ordering from eWheels! I ordered on a Monday and my King Song 16x arrived on Wednesday, plus I received free shipping. Super happy with my purchase, so I've referred several friends as well. Very satisfied and looking forward to ordering more. Thanks!!”

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Posted 4 years ago

“Jason and the rest of the crew at e-wheels were the most helpful and attentive company I've ever encountered. One literally gave me their cell number so I could pay over the phone. Super helpful in picking the right product for me and just overall a 13/10 experience. Would highly recommend”

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Posted 4 years ago

ewheels is rated 4.9 based on 3,454 reviews