Name: ewheels
Rating: 4.89

ewheels Reviews

4.9 Rating 3,451 Reviews

Shipping & Delivery

Delivery Methods

Courier, Postal Service

Average Delivery Time

Within 5 Days

On-time Delivery

Greater than 94%

Accurate And Undamaged Orders

96%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

5 out of 5

“Quality Co. with great service”

Helpful Report

Posted 2 years ago

“I cant ask for better sevice than i havw been provided from Ewheels. I eextremely grateful for the super fast responses and clear answers ive gotten when i adk questions. And my parts were just recieved in very short order.”

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Posted 2 years ago

“Responsive service team and prompt/considerate in all respects. They say a measure of good service is how the provider responds when things go wrong...i'm convinced ewheels has my back”

ewheels 5 star review on 10th August 2022

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Posted 2 years ago

“Ewheels has been great and Jason really went the extra mile. I was given FedEx tracking information right away and my wheel shipped very quickly. Free of charge! My wheel showed up in excellent condition. I'll be sending everyone who asks where I got this thing to Ewheels.”

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Posted 2 years ago

“Ordering from Ewheels was amazing! They respond quickly and the King Song 18XL I received from them was in perfect condition! I’ve put almost 500 miles on it in like 11 days and I’ve had NO issues! I’ll be ordering more EUCs from Ewheels in no time! I would highly HIGHLY recommend them to anyone looking to get an EUC! Jason and the team at Ewheels are people you can trust!”

ewheels 5 star review on 7th August 2022

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

“eWheels is the only platform I buy EUCs on for three reasons: 1. The best reason, customer service. I had so many questions, and lots of doubts. I changed my mind about a million times, and the service at eWheels was right there. Besides the weekend, my email response average was about ~10 minutes, which is really great knowing someone is there and willing to help you. 2. The EUC selection! eWheels carries the best quality wheels bar-none, other platforms only carry KingSong, or Inmotion, or Begode, but eWheels has ‘em all… AND 3. The customization! Not only does eWheels have the best EUCs, they also take extra steps with manufacturers to ensure they come equipped with the safest batteries, best tires, and pedals that an EUC can offer. For this reason in particular, I am a repeat eWheels customer.”

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Posted 2 years ago

“Ewheels is very communicative and helpful, replies fast and very reliable. I'm glad I chose Ewheels for my EUC purchases”

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Posted 2 years ago

“I ordered a Kingsong 16SX. It was shipped almost immediately. Free too! Eric was quick on the email when I had questions and volunteered extra info.”

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Posted 2 years ago

“I ordered my first EUC from eWheels and within 3 hours I received a couple of informative/helpful emails from the staff in regards to my EUC specifically, as well as shipping & tracking information... which FedEx had also confirmed shipping that same day as well! I was surprised because it was late in the afternoon and wasn't expecting my order to be processed that same day! Two days later I turned around and ordered several accessories for my EUC (before it had even arrived), and opted/paid for 2-day shipping (in hopes of getting everything around the same day), and eWheels in turn reimbursed me for my expedited shipping costs, and everything STILL arrived in a timely manner! I sincerely thank them for all their efforts, and I look forward to doing business with them again in the future!”

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Posted 2 years ago

“Quick shipping fulfillment and great customer support. The EUC I got is working swell and I'm having a blast!”

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Posted 2 years ago

“Excellent service, price and selection. My EUC came very quickly. Would buy from again.”

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Posted 2 years ago

“One of the best customer service experiences. Jaaon was able to help me narrow down an EUC and made the purchase experience easy. Shipping was prompt and EWheels stands behind their word and products.”

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Posted 2 years ago

“The best scooter ever!!! 20 lbs lighter than the majority of scooters out there but so sturdy and goes so fast! I’ve had no problems with this scooter going over horrible roads in the city. It also charges quickly and is easy to setup. Highly recommend, so fun!”

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Posted 2 years ago

“eWheels is premier in customer service & customer satisfaction. From sales to service to communication eWheels and the people that make up the team are awesome!”

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Posted 2 years ago

“Super nice website and easy to shop”

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Posted 2 years ago

“Arrived promptly, carefully packaged with no damage, promotional extras protective cover and wrist guards included as promised. Received emails with shipping information. Everything you would like any online vendor to do!”

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Posted 2 years ago

“Thoroughly impressed with eWheels customer service. My order was missing a few screws and two emails later the missing screws were on their way...fast.”

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Posted 2 years ago

“Between my son and I, this is my third purchase from eWheels. They bend over backwards to provide customer service and communicate clearly and regularly. My eScooter shipped the same day I place the order! I highly recommend them.”

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Posted 2 years ago

“Ordered my first EUC and I love it! It came in 4 days before schedule. Costumer support is very responsive and always gets back within a day. I will buy from here again and will recommend anyone to get it from ewheels. -jamyang”

Helpful Report

Posted 2 years ago