ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,453 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“I would recommend EWheels to everyone purchasing an Euc. They let you know what is going on with your ride. Try hard to make sure you are happy and everything about your order is fulfilled to your particular needs. I did my research and I can confidently say they are the best.”

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Posted 3 years ago

“You're asking me to to write a review on a product I have not received yet 😮”

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Posted 3 years ago

Hi Chad, - unfortunately that email request is automated :-(. I can see that your new S18 was delivered one day after you submitted this review, though. If you love your new Wheel, please feel free to update your review to reflect the level of service you felt you received. Thanks, Chad!

Posted 3 years ago

“Excellent price. Excellent and very reactive customer service”

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Posted 3 years ago

“The wheels are life changing, and this is the only store that I trust to make sure they are safe and authentic, and will have my back if something goes wrong. Thoughtful and communicative customer service and straightforward pricing. The shipping is fast once they have the rare ones in stock and I am so stoked to have an S18. It is as much fun to ride as it is to stare at and eWheels made sure it was flawless. Thank you!”

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Posted 3 years ago

“Excellent communication from the company. That’s very important for orders that takes months to arrive. Reassurance is such a beautiful thing under these circumstances. Will definitely do business with you again if I see something I desire. Appreciate all the effort. Happy holidays! Aloha from Hawaii. -Mobotech”

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Posted 3 years ago

“I have purchased three wheels from ewheels. In the rare occurrence where there was an issue, Jason and staff handled it immediately to my satisfaction. They also kept me apprised of the ETA of my wheels.”

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Posted 3 years ago

“EWheels is the best! The team is professional and courteous. They deliver when they say and they are awesome at providing updates. Great customer service as well.”

ewheels 5 star review on 19th December 2020

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Posted 3 years ago

“eWheels has been great. Responsive to questions and concerns, helpful with input and replies, quick to answer, happy to make changes as needed, and easy to work with all around. Over multiple interactions, they've responded within an hour or two (aside from questions asked overnight).”

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Posted 3 years ago

“Received my V11 from ewheels I have been enjoying it so far. Jason, Drew and the rest of the team have been responding to my concerns and have been providing assistance.”

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Posted 3 years ago

“Excellent customer service ever in my whole online shopping ever! Also I crashed my lightning scooter going 27 mph and scooter rock solid. It's built quality is excellent! I had to order another one for my wife which is Pacer.”

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Posted 3 years ago

“Greetings, Ewheels customer service is the best in our industry. I challenge Jason and his team to continue to create new service processes via technology. I suspect that this will lead to new products creating totally in House! Warmest regards Lee”

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Posted 3 years ago

“Awesome customer service and up to date info on new wheels. Outstanding support and service for all things EUC, I never consider buying anywhere but Ewheels.”

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Posted 3 years ago

“This scooter is amazing only got the chance to ride it once since it came but it’s truly a beast can’t wait to go back out and ride.”

ewheels 5 star review on 15th December 2020

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Posted 3 years ago

“So hands down - best customer service - best products. We have bought 3 EUC's from eWheels. Everyone who has ever helped us has such a quick response time. We are so very happy to be a part of this family. We cannot wait for our kiddos are up and running so we can all go on outings together. https://youtu.be/7sthjZvpz2w”

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Posted 3 years ago

“Extremely fast service and great follow-up communication, I've recommended to friends and will buy my next ewheel from them.”

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Posted 3 years ago

“I sold my GW Tesla only for reason that I have knee problems and felt real pain when riding on a bumpy road. So, I've found appropriate wheel for me with suspension and I changed GW Tesla for Inmotion V11 from eWheels. The new one is a nice wheel but very different compare to GW Tesla. I feel it much heavier when riding and turning and it has much slower acceleration moment and not much soft braking. I miss my Tesla! But suspension compensates everything else. Now I can ride over bumps positively with no pain! Overall Inmotion V11 is awesome, absolutely amazing machine, very stable, very fast and fun to ride. I’m awaiting power pads and they definitely will help with acceleration and braking. Many thanks to Jason and his team for outstanding dedicated service.”

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Posted 3 years ago

“Fast, responsive service and good communications. I also appreciated the provision of a quick-start video for the product I purchased, along with an additional strap for the product.”

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Posted 3 years ago

“Amazing service during dire times: I've never had an EUC before and live in the major metropolitan area where I relied solely on public transport to move around. Given the immense risk brought upon by the pandemic ewheels provided me a way to travel long distances without subjecting myself to being in a cramped subway. Not only did they help me find a product but they went above and beyond to make sure it reached me quickly and as safely as possible. It took me about a month but I'm finally able to be a confident rider.”

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Posted 3 years ago

“Very happy with the shipping and the quality of the wheel. I purchased an Inmotion V11 on backorder, and I got it well before their promised delivery date. They were also very responsive to my emails”

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Posted 3 years ago

“I got this as a present for my little brother and he loves it. He says it has plenty of speed and range and he is going full speed on it a day after unboxing it. Great product.”

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Posted 3 years ago

ewheels is rated 4.9 based on 3,453 reviews