Name: ewheels
Rating: 4.89

“Jason kept me updated on the purchase of my 18XL while waiting for manufacture delivery. Just before delivery, sending a getting started email with information such as which mobile app to use, etc.. Practiced the basics for a couple days and on day three was riding most anywhere I wanted.”

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Posted 4 years ago

“Never have I ever had someone take such good care of there customers. I know its exciting that your wheels on the way but no matter what when it gets there whatever shape its in, Jason will take care of you!”

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Posted 4 years ago

“I've purchased three products from ewheels, and their support and service has been phenomenal. Jason is highly committed to providing his customers with best-in-class support for his products, and he carefully vets every item that he sells.”

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Posted 4 years ago

“Amazing fast shipping. I paid. Next day the item was shipped. The installation process and putting all the breaks and dials in place took about an hour. I live on a 2nd floor. Carrying 76lb is a serious workout. I’m 6’ 180lb. One thing the scooter doesn’t have a good grip when carrying up the stairs. The stem doesn’t lock at the closed position so I can’t use that as a handle while grinding 2 floors, so I have to keep it up. The performance is insane! I haven’t figured out the LED situation on the scooter I wish it came with broader user manual. As I’m still researching all the caveats and options of the scooter. For this price point I would expect some sort of front light or a usb charger for the phone. There isn’t much space on the handle bars for Accessories. The key socket mounted on this metal ring that doesn’t get fixed in place like the breaks or the odometer, which was little strange for me. This would be my first escooter going from the razor kick scooter I’m still using to and from the car. Anyone slightly shorter and lighter perhaps should look into lighter scooters. This would be my long range option. I wanted a scooter and I got a missile. Speed junkies would love it.”

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Posted 4 years ago

“Great service, and great advice. I was looking to buy a smaller wheel to go with my Kingsong 18 XL, and Jason steered me away from a model that was undersized and underpowered for my needs, and instead recommended the fabulous Gotway MTen3. Buy from eWheels with confidence.”

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Posted 4 years ago

“I am in love. My second day and I'm getting the hang of it. I really like the lights and sleek look. Ordering was easy and the team at EWheels is very helpful and friendly.”

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Posted 4 years ago

“Jason & ewheels, There is no better company for supporting the customer and the products they sell. Jason bends over backward to make sure product is get to you. I have bought 4 wheels from Jason & ewheels, I will only buy wheels from Jason. Thanks you sending Marty B wheels to test, thats how I make my final decision. Very happy customer!!”

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Posted 4 years ago

“I love love love the wheel .... Thank you so much Jason....!”

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Posted 4 years ago

“So happy I bought my wheel from eWheels, my KS16x shipped the same day! Jason sent an email before the wheel arrived and a follow up email after. This is a great company to work with!”

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Posted 4 years ago

“I am extremely satisfied and appreciated the great product I just bought from ewheels. Most importantly outstanding and very helpful customers service. Overall I’m very happy with my purchase and everything, and would definitely recommend anybody to buy from them. Kenny”

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Posted 4 years ago

“Bought the Turbowheel Swift and hands down very good quality out the box!!!!”

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Posted 4 years ago

“Ewheels is hands down the BEST EUC retailer in the USA.. By far. Jason and the Ewheel team take professionalism, product knowledge and customer service to another level. They're there for you before AND after your purchase. The Electric vehicle/transport business is challenging and always changing and Jason and the team are always at the forefront with the latest products, info and insight.. even helping EUC makers to improve their products for us consumers. Thanks guys.”

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Posted 4 years ago

“Fast service with clear communication regarding shipping schedules. I ordered some accessories 2 days after they shipped my wheel, and they waived the shipping cost as if it were part of my initial order. It wasn't necessary, but appreciated! A very positive first experience with eWheels.”

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Posted 4 years ago

“I have used the copetition, e-wheels is a lot better”

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Posted 4 years ago

“Very awesome customer support . I realized after placing my order that my address was wrong. Emailed them and got a response from Jason almost immediately correcting my error. Order processing was quick and shipped on the same day it was processed. Would highly recommend buying from Ewheels.”

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Posted 4 years ago

“The folks at eWheels we’re very helpful, courteous and responsive to my questions and order process. Once I placed the order, shipping was quick and received tracking info, as well as a detailed email on what to expect once I had the wheel and start up process. Definitely recommend!”

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Posted 4 years ago

“Actually it is a black 340. Arrived on time. nicely packaged. very nice wrist guards. Now I just have to learn how to ride it:). Thanks!”

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Posted 4 years ago

“Great customer service, Super fast shipping. Reply to me emails withy 1hr. 100% recommended Ewheels.”

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Posted 4 years ago

“Quick response with all questions and very willing to help.”

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Posted 4 years ago

“Very good product, shipment and delivery was wonderful .packing also just as great. Suspension is wonderful speed is great. Shows 33 miles an hour on flat ground.”

Helpful Report

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

ewheels Reviews