ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,454 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“Ok, I've waited for a few months to do an official review. I purchase the speedway 5 and this thing is pretty amazing. I was looking for something that can go fast enough and still be safe. If you are looking for an alternative way of transportation. Uber rides keep adding up. Public transportation is too crowded and ultimately disgusting. Then this scooter is a great choice. I travel 24 miles a day to work. Taking side streets, bike lanes, and sometimes the main streets. The suspensions are good. When riding over (small) bumps, holes, and gravel they aren't really noticeable. But, when you go over larger holes or objects you need to brace yourself. I recommend upgrading the factory suspensions to a more durable one if you are traveling more off-road. The adjustable seat is really comfortable and another reason why I purchased this scooter. But, the downfall is that the adjustable bar part of the seat keeps breaking off. I was under warranty so they sent me another one. But, the second one broke as well. I'm still able to ride but can't adjust the seat anymore. Other than that the speed is great! If you want to cruise at 10mph you can do that. If you want to get somewhere quickly, you can hit a top speed of 38mph. When reaching up to your top speed it gets a little unstable, and unsafe. Hovering between 28-33 mph seems to be the safe zone when riding. Here are my pros and cons about the speedway 5 Pros Speed Battery life Brake Lights Durability Suspension Brakes Seat w/adjustment Long-range Charging time quick Horn Turn Signals (kinda weak) Cons Top speed unsafe ( use your head ) Front lights (need to be higher for others to see you coming) Seat ( adjustable bar breaks often) Overall I would give this scooter a 4.7 out of 5”

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Posted 4 years ago

“After purchasing two EUCs and an electric scooter; some order cancellations and a poorly selected item that was straightened out and still delivered the next day; I'm impressed and very happy with the quality of people taking care of business at eWheels.”

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Posted 4 years ago

“Have dealt with Jason several times, and he's always been very helpful. I will continue to purchase my euc's and supplies from ewheels as long as they keep taking good care of me :)”

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Posted 4 years ago

“Super fast delivery. Easy to follow instructions. Great transaction!”

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Posted 4 years ago

“I decided to buy my new Kingsong 16S from ewheels because of the good reputation this company has among electric vehicle enthusiasts. My experience was great with immediate emails and follow ups right after my purchase as well as tracking information. You really can't go wrong with these guys!”

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Posted 4 years ago

“As an experienced EUC rider, I had to do some research before purchasing my next wheel, but I didn't have to shop around to decide where to buy it. Jason at eWheels.com is an EUC advocate; working with manufacturers to improve their products, helping with app development, and supporting the industry as a whole. I ordered my new wheel on Sunday night and received it Tuesday afternoon -- and with a free pair of wrist guards.”

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Posted 4 years ago

“My new Inmotion wheel was purchased at a competitive price, shipped immediately and arrived in perfect condition with some extra goodies. No complaints whatsoever.”

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Posted 4 years ago

“The prompt replies to my questions from eWheels was great and informative. Had numerous questions, in piecemeal, and all answered promptly. Product shipped same day I placed order which was impressive. eWheels is a class organization who seems to prioritize customer service and communication. Excellent experience!”

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Posted 4 years ago

“I ordered a second wheel from eWheels shortly after my first purchase arrived. The second wheel arrived very quickly (this time, the wheel was in-stock and did not have to wait to get shipped from China). In addition, eWheels threw in a bonus rapid charger, which works wonderfully! I really appreciate the level of service that eWheels provides as my "customer advocate" when dealing with a manufacturer based in a far-away country. I'll definitely be buying from eWheels again.”

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Posted 4 years ago

“I had a minor manufacturer-related issue with my new wheel (Kingsong had forgotten to add the serial number of my 16x to their internal database, and the wheel was locked until the entry was made). eWheels customer service was very responsive when I reached out, and they reached out to the manufacturer directly on my behalf to get the issue resolved. However, after the issue was resolved, I was not notified until several days later when I reached back out to check the status. But again, eWheels was very responsive to my second inquiry, and the problem was solved. Jason was also very helpful in assisting me with troubleshooting while we waited for the response from the manufacturer.”

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Posted 4 years ago

“I ordered a E-Twow scooter from eWheels and they proved to be very professional with prompt shipping. Order placed, was quickly shipped and package/scooter arrived as advertized. I am very happy with eWheels service and I highly recommend it.”

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Posted 4 years ago

“Love ewheels, best customer service by far. I highly recommend. Yes you might find the same scooter for a little cheaper but you will not get the service ewheels provides. That to me is worth every penny!”

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Posted 4 years ago

“So recently buying the swift after weeks of research. I can definitely say that I’m not disappointed at all in any way! I’ve already put 50 miles on it and it’s performing up to par with what is advertised. So far at 170lb I can hit 24mph on a flat at full charge and evens out at 23mph once the ride goes further on. The range so far and battery is awesome I was really weary of the range but after riding on mode 3 (which is the highest speed 24mph) I was able to travel on a 13 mile trip and back with 3bars left over. Keep in mind I wasn’t riding at 23 for the whole duration. In real world in NoVa with the traffic and hills the battery is amazing, keep in mind that you will be cruising along if you’re aware of other cars and vehicles on the road along with pedestrians. Suspension is really nice you feel it on bigger bumps as for small ones they’re dampened out by the air tire in the front. I haven’t bottomed out on it so those riding in the heavier side should be fine til the high 190 range. The air filled front had me worried at first but with slime as a safety measure everything should be good to go on a flat tire. The rear Solis is definitely good even rode in the rain and the traction is pretty good for wet riding. Brakes are superb considering that all other models have only one. Riding this in the rain made me realize the appreciation for the two brakes. Overall satisfied! I only regret not getting the fast charger for less charge times haha!”

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Posted 4 years ago

“Great service. Answered all my questions swiftly to allow me to choose a great scooter! Thanks”

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Posted 4 years ago

“Plus about the Stigo B1 e-bike it rides pretty smooth, but struggling with back tire issues, and wire connection, just recieved might have disconnected wire to my motor., hopefully the manufactor will help., overall can be a fun bike to ride, just a few things need to be improved on.”

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Posted 4 years ago

“very reliable!! easy to order online and quick delivery. also great customer service”

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Posted 4 years ago

“Ewheels has been very helpful with my purchase. They helped me find what I was looking for, and helped me get through everything I needed to get the programming right. Every issue I had was quickly addressed. And when I bought additional pedals to customize my ride, I accidentally ordered 2 sets. They were thorough enough to catch my error. Much thanks to Jason specifically. He was the one that I dealt with personally.”

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Posted 4 years ago

“ewheels has been great - really quick responses to questions, and get the feeling they really care about this product and their customers. if one does the research, the prices here are the best, considering all you get from a solid merchant. the only reason I'd buy from anywhere else at this point is if ewheels didn't carry what I was looking for, but even then? I'd still hesitate to buy a wheel elsewhere. Great experience, really good communication, and a brand new piece of exciting technology delivered in 4 days? very nice”

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Posted 4 years ago

“Just bought my King Song 16x wheel from these folks! They shipped it out immediately and it was on my door step w/i a few days. As I used it during the first week I had questions and they responded the same day. Same service when I ordered fast charger for my wheel. I will definitely recommend others to order from eWheels!”

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Posted 4 years ago

“Best investment I’ve made you’ll be mad at yourself for not buying it sooner . Amazing”

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Posted 4 years ago

ewheels is rated 4.9 based on 3,454 reviews