ewheels Reviews

4.9 Rating 3,450 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,450 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“I've worked with Jason and Eric numerous times, for either parts or even my last wheel. Ewheels has been excellent in every way. Where they stand above is their level of customer service and warranty.”

ewheels 5 star review on 28th February 2024

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Posted 8 months ago

“All of my questions were answered quickly and reliably (and I had a LOT of questions!). In the end I was confident in my purchase and I’m more than happy with my new Mten4. The customer support alone is enough to keep me buying here in the future. Thank you Eric and Jason!”

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Posted 8 months ago

Glad we could help with your order, we appreciate this 5-Star review! We're always available to customers, before and after their purchase. Hope you're enjoying the mighty MTen4 and your bonus black cover. Always wear gear, this tiny machine can go quite fast and might not be as stable in the high speeds.

Posted 8 months ago

“eWheels is amazing! You simply can't beat the service and support from this distributor.”

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Posted 8 months ago

Thanks for this short and concise review! We always do our best for our customers. We're glad you enjoyed the service from the eWheels team.

Posted 8 months ago

“I originally bought the veteran Abrams from e-wheels. The unicycle turned out to have a critical flaw in its programming. E-wheels reached out to me about the flaw and made sure that I was able to implement a correction when the correction didn't work e-wheels allowed me to send the product back and pick out a product of comparable value, maybe even higher value which was the kingsong s22 Eagle. All products have their states and the weaknesses in this case the product required some significant maintenance. However, it's a wheel that I love and salvaging provide me significant discounts despite me being out of warranty on batteries on a motor and I was unable to detach motor brackets, suspension sliders, and rear kickstand support they sent these products to me at a significant discount, always providing free shipping and always refunding me a portion of my purchase and Ithat was just to be nice. Have to say that they respond to me within hours of every inquiry I've ever had them. Jason is the best.!!!”

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Posted 8 months ago

We really appreciate your loyalty and for this glowing review! The Abrams was a disappointing release, but glad we could make it up to you. The S22 had some issues as well, but we've done our best to refine that machine. We're always available if you need any help. Even if your warranty expires, we'll still be here for our customers. Thanks for sticking with us!

Posted 8 months ago

“I am new to the EUC world and come from ESK8 and let me tell you, eWheels is the best in the business! The quality of service they provide and that I received, EXCEEDS all the GOOD reviews out there! The pre-sales and after sales service I received was amazing. I had lots of questions and they answered every single one of them! They even helped me sort out any reservations i had with the wheel i was wanting to order. These guys are extremely knowledgeable and know their stuff and you couldn’t ask for anyone better.”

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Posted 8 months ago

“I'm a long time customer of eWheels (about a decade) purchasing electric unicycles from them for personal use. I've also used them for various repair needs too. They have been very cordial and business professional and I trust and recommend them regarding personal electric vehicle sales and maintenance advice. I consider them the best EUC dealer to conduct business with in the USA. My most recent purchase were some pads for my Sherman S, which you can see on the side of the EUC in the attached picture.”

ewheels 5 star review on 23rd February 2024

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Posted 9 months ago

“They gave me what I ordered.. I believe the frame was twisted. The pedals don't point the same angle. Shipping was pretty annoying and had to spend a day on the phone trying to figure out what was going on. Bit it works. They seem alright I guess. Edit: Both issues I had were handled thoroughly AND promptly by people at EWheels. I am extremely busy day in day out and don't like extra hassle but they worked through my issues and offered good solutions. I will buy from here again when I am ready for my next wheel ¯\_(ツ)_/¯ (Lol my free shipping showed up in two days!) IdahoProud”

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Posted 9 months ago

Glad to see this updated review come through. We always try to provide the best service we can, but we're not always aware of every single customer's potential issues. Once contacted, we do our best to be prompt and provide all possible solutions. Looks like everything worked out in the end! Be safe out there, and always ride with gear.

Posted 8 months ago

“Excellent customer service and communication. Fast shipping. Great pricing. Awesome promotional deals. Can't go wrong!”

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Posted 9 months ago

Happy to see this review come through! We always try to provide bonuses when we can. Glad you were satisfied with the service provided by our team. Don't hesitate to reach out if you need anything.

Posted 9 months ago

“Exceptional customer service from eWheels! They were incredibly timely in addressing my concerns and even went above and beyond by shipping a replacement part before receiving the faulty one. Their proactive approach ensured I had the necessary item precisely when I needed it. Highly recommend!”

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Posted 9 months ago

Glad we could help with your S22 slider kit issues. We always try our best to be prompt, and to provide the best service we can. We had to make sure you received the correct parts! Hope the operation goes well, let us know if you need anything else.

Posted 9 months ago

“A few problems actually: I ordered the street tire, it came with the knobby. This unicycle has a solid axle, the threads on the motor wire side are stripped. It is possible that I stripped them, but I don't think so. I used thread locker and a shop press to hold it tight while it dried. It is working for now, but I don't trust it. I may use some kind of epoxy and then re-thread the axle. Everything else is in great shape.”

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Posted 9 months ago

Sorry to hear about those issues, but the Commander listed on the website is only available in a knobby tire. The only purchase selections for the machine are for the motor type, not the tire. In any case, we're glad the rest of the machine is in good shape. Thank you for bringing this to our attention, and for the 5-Star review!

Posted 9 months ago

“Absolutely with out a doubt the very best customer service I have experienced from any company. It is no surprise that they are the number one company selling EUCs. From communication, to going above and beyond for my grandson and me. When anyone asks us where the wheel came from eWheels will always be the answer. Thank you Eric & Jason”

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Posted 9 months ago

Great footage of the A2 in action! Glad you and your grandson are enjoying this awesome machine. We're always here to help, so feel free to reach out to us at any time. We're overjoyed to meet and exceed your expectations, our goal is to fully help and assist our customers. If that results in us being the #1 EUC company, then so be it!

Posted 9 months ago

“I wanted to wait a short while before I wrote my review. I wanted to make sure that I was enjoying the experience. I bought my first EUC from eWheels. It was a great experience. The v11 arrived quickly and in perfect shape. The price was comparable to other brands but eWheels kicked in some free accessories. The customer service team at eWheels was quick in answering my emails prior to the EUC arrival. That made me feel good. I had just put 2K on a product from a company I had never done business with. So responsiveness mattered.”

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Posted 9 months ago

Totally makes sense to wait before sending a review...We're glad you did because it sounds like you're thoroughly enjoying the V11 and the bonus accessories. We always try to be prompt, we understand the need and expectation of being responsive to customers. We make sure to provide excellent service before, during, and after the purchase! Feel free to reach out if you need anything.

Posted 9 months ago

“Best EUC shop!”

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Posted 9 months ago

Thanks for your kind words, we just try our best. Hope you're enjoying the V12 and the bonus goodies!

Posted 9 months ago

“I bought a euc but unfortunately it had some major issues from the start. Once I returned it they said that they didn’t see anything wrong with the wheel-WRONG!! Also they said I won’t be receiving any discounts like they are giving out to everyone else because they had to eat the cost of getting the DEFECTIVE wheel returned back to them! I say if you send out wheels that are junk you SHOULD eat the cost of having it returned back!! I will not be purchasing any products from E-Wheels anymore!”

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Posted 9 months ago

“Good service and very fun”

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Posted 9 months ago

Thank you for this glowing 5-Star review! The A2 is a great starter wheel. Glad we could meet and exceed your expectations.

Posted 9 months ago

“You don't find customer service this good in pretty much any other industry. eWheels is responsive, informative, eager and easy-going. Other riders regularly talk about how delighted and surprised they are when they contact eWheels support. I've worked with them to keep myself and other riders riding for 4 years and they've been a delight.”

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Posted 9 months ago

Wow, it's already been 4 years, time flies! We're glad to see this review, and for the lasting partnership we've had over the years. We always try our best for our customers, it really just depends if they're receptive to the support. Here's to many more years down the road, we'll continue to provide excellent service to all.

Posted 9 months ago

“Great shipping time, no prodcut damage , this is my first wheel{although its 80 pounds) was a dumb decision on my part but I've managed to learn alot withing 3 days at around 30minutes. But great service, response, time,packing and 10/10 overall.”

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Posted 9 months ago

“First off a big shout out to the folks at eWheels, they've always been super professional (and patient) providing superior service and communication. Now, the EB Mini, this is what I call a "kitchen sink" wheel, meaning they've thrown everything at it except the kitchen sink, great battery, fantastic suspension, awesome pedals and VERY robust build quality, I can't think of anything that could have been done better. Power and stability are great, I did have reservations with the small'ish wheel diameter but find it surprisingly stable at speed, I'm not a speed demon but have seen 30+ mph a few times and the wheel was rock solid. Very happy with my purchase! Oh, street tire on mine is perfect, glad I went with it!!”

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Posted 9 months ago

“The no name pads that i ordered from e-wheels is a revelation. Ok got the Leaperkin Patton as an upgrade from ks18 due to the rave reviews from yrysted riders on y tube. So i got it and it came with dealers stock pads. And just not getting the vibe these riders are taving about. I suspected that the stock pads is one of culprits and the high pedal location and not my riding skills no way- i paid huge amount of mulah for this to be pilot error. No way. Anyways the pads i ordered got here couple of days ago and the way it feels is definitely going to make a difference. My lowering of the pedal i ordered from Another dealer and should be here soon. Pilot out joeyclaroguinto@gmail.com”

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Posted 9 months ago

“Initially ordered one pre-release wheel and changed it mid-order without any issues (v13 to Lynx.) Jason & Eric were not only accommodating, they helped me by answering a few configuration questions that I had being this was my first eWheel. I was extremely impressed with their responsiveness and willingness to engage. They proactively kept us apprised of the logistical details and minor issues, and had my wheel shipped nearly instantly upon customs clearance. I will say they were extremely helpful with the little things, anticipating instructions, additional tubes for the tube-less variants, etc. The only criticism I have is that they provided all but one of the Allen wrenches for the seat assembly; otherwise, it was absolutely the best customer experience I’ve ever had, period.”

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Posted 9 months ago

ewheels is rated 4.9 based on 3,450 reviews