ewheels Reviews

4.9 Rating 3,536 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,536 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 14th February 2025

Travis Lee

ewheels 5 star review on 9th February 2025

Carson Mashler

ewheels 5 star review on 7th February 2025

Laic Ngoma

ewheels 5 star review on 6th February 2025

Bobby Bailey

898

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recieved my Sherman L in short order. I found it to be in exellent condition (packed in styrafoam and double boxed). It looks good and I can't wait to try it out. It's now February and the High temps are still below zero. I will have to give a performance review when it warms up enough to ride and the snow and ice have melted off the streets.”

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Posted 3 weeks ago

“So far Ewheels Jason, is very attentive but The New Blitz , that is another story. - The 90/90 tubeless street tire will not center on the rim. Wobble inducing. -The Blitz will not remember the horizontal tilt angle set before you turned it off. It Defaults to 4 out of 8 no matter what I set it to in the App. I tried riding at 20 psi and over inflating 50-70 psi to center the tire on the rim, to NO avail.”

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Posted 5 months ago

“Very easy website to use”

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Posted 7 months ago

“Always good and thorough service.”

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Posted 7 months ago

“I am very pleased with my King Song EUC. It is reliable and has great range.”

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Posted 8 months ago

“Veteran Lynx came with an undervolted battery cell and an overvolted battery cell. They said it was the 1st time this issue occured for a Lynx. eWheels was very helpful in sending me another battery pack to replace it with. Though not being able to use the wheel immediately was =( eWheels was very helpful in suggesting what suspension to pick.”

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Posted 8 months ago

“Despite a less-than-comfortable amount of customer support, my wheel and other items arrived quickly.”

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Posted 9 months ago

“Ewheels has been go to for anything pev. Good service and they have gained my trust.”

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Posted 10 months ago

“Ordered a EB Commander Mini. Shipping was great and fast, got free wrist protection from ewheels too. Also got a customized email with tips for my specific product which is excellent. Unfortunately, mine was missing half the screws for parts on the railing. Not sure I can blame that on ewheels as they are just the distributer, but it's still slightly annoying for a $3k item. Luckily, I had some metric screws on hand to fasten the parts down for. Past that, everything else was flawless.”

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Posted 10 months ago

“We got our wheel pretty fast. It is well built. I am still learning how to ride. It is my first wheel. My husband who has the ex30. Loves my wheel, says it is amazing to sit on. We shall see how it goes.”

ewheels 4 star review on 25th March 2024

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Posted 11 months ago

Hi Emily, welcome to the exciting world of EUC riding! Seated riding is super fun once you've got the hang of it, we wish you the best as you begin your learning journey :)

Posted 11 months ago

“This is the second wheel I have purchased from eWheels, and I feel they have done a great job with everything from customer service to shipping. They have always gotten back to me in good time and manner, I will most likely purchase other wheels and accessories as they do have a wide selection of parts.”

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Posted 1 year ago

“They gave me what I ordered.. I believe the frame was twisted. The pedals don't point the same angle. Shipping was pretty annoying and had to spend a day on the phone trying to figure out what was going on. Bit it works. They seem alright I guess. Edit: Both issues I had were handled thoroughly AND promptly by people at EWheels. I am extremely busy day in day out and don't like extra hassle but they worked through my issues and offered good solutions. I will buy from here again when I am ready for my next wheel ¯\_(ツ)_/¯ (Lol my free shipping showed up in two days!) IdahoProud”

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Posted 1 year ago

Glad to see this updated review come through. We always try to provide the best service we can, but we're not always aware of every single customer's potential issues. Once contacted, we do our best to be prompt and provide all possible solutions. Looks like everything worked out in the end! Be safe out there, and always ride with gear.

Posted 1 year ago

“Ordered my first EUC , Sherman -s it’s a bit heavy but learning curve is to be expected, shipping was really fast and communication from the shop was excellent.”

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Posted 1 year ago

“E wheels is A 1in my book. Great service and great products for sale!”

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Posted 1 year ago

“Great Service”

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Posted 1 year ago

“The V12 is my first wheel, and i have alot of fun off road and on city rides. During the learning process, I accidentally dropped it approximately 20 times, yet it proved to be incredibly durable, showing only a few scratches. The sole issue I've encountered is that it sparks when I plug in the charger.”

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Posted 1 year ago

Thanks for this review and pointing out the sparking issue. It's recommended to plug the charger into the wheel first, before plugging into the outlet. This process drastically reduces the sparking, and hopefully will put your mind at ease. The average learning curve is 2-3 weeks, the machine is bound to take a tumble or twenty.

Posted 1 year ago

“Great customer service but I felt that there were times that I wasnt able To what I wanted, like I had to go buy from alien rides because they only were willing to sell me a battery option they preferred. I put na preorder in where the site said 2400 wh version and then when it changed to 40t only U made me pay a free on my refund when I never would have put the down payment if the 40t only was offered. Not knowing what version Chooch cut out on the extreme in our messages claiming it be the 50e.”

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Posted 1 year ago

Sorry to hear about these issues, eWheels always champions battery safety and will always opt for the more powerful battery cells, if available. We've always preferred the 40Ts and have now begun to persuade the manufacturers to use the superior Samsung 50S. We've exchanged hundreds of emails, with our policies noted on our website. Hope we can change your mind on the next order.

Posted 1 year ago

“Customer Service was excellent, even when faced with logistics challenges they were very accommodating and helpful. Much appreciation to the team for their communication.”

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Posted 1 year ago

Thanks so much for this review! We try our best to be as transparent as possible. We mainly ship with FedEx, and while they're not perfect, they've been the best option for us. We do everything we can to safely ship our goods, and in a timely manner.

Posted 1 year ago

“Over all the quality of service is exceptional and when I need help it’s usually somewhat easy to get in contact with ewheels team/Jason and the issue is resolved. My only gripe is seeing a pic on website that shows street tire portrayed on wheel. Double checking just to make sure the one I’m buying has a street tire by asking then it arrives with off-road tire… but there helping me get resolved so after I’m able to change it out then no complaints from me.”

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Posted 1 year ago

“So far so good with both eWheels and my new Sherman S. My questions/concerns were always fully answered. At this point, eWheels will be my first choice on any future PEV purchases. Would have given 5 stars if not for the lack of "wrong container ship" communication.”

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Posted 1 year ago

ewheels is rated 4.9 based on 3,536 reviews