“I wont say it was a bad experience. The sfaff were friendly and helpful. I have a patterned woollen sweater that is old and needs replacing so I thought EWM Kings Lynn would be the place. I bought a cotton one from M&S but didn't like it. EWM had lots of plain colours but I wanted patterned. I got a nice one made of polyester, on sale at 27. It's OK but I wanted wool. I certainly would not have paid the original price for what is essentially plastic. I would have thought from the name that I could get wool. I now find exactly what I want from "Great and British Knitwear" made in Scotland from actual wool and only 24. If EWM had a decent range of patterned WOOL sweaters I would surely have bought one.”
“I simply wanted to order a gift voucher. For this I was charged £3.50 postage, as click and collect was not convenient. This is not the way to attract customers.”
Hello, As our Gift Cards are physical items and carry value on them. We do ship these by our courier. You can purchase a gift card in any of our stores or have one sent via Click & Collect to a store as well as direct to your home (home delivery will have a charge as you have stated)
