ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,985 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time we ordered from ExactMats. We ordered mats for our dental lab. We were not happy with the color of the mats in our orginal order. ExactMats team was AMAZING to work with and reorder mats that fit our needs. I would HIGHLY recommend this company for product and customer service! We will order from them again! - Sarah, Office Manager”

Helpful Report

Thank you, Robert & Sarah! We're so glad we were able to assist in protecting your dental lab. :)

“Great product to protect a new table.”

Helpful Report

Thanks, Valinda, for your review. We're so glad you had a 5-star experience!

“Exactly what I needed for an uneven table top to do crafts on top of:) Cut exactly to the size requested.”

Helpful Report

Thank you for your 5-star review. We're so glad we could assist in protecting your crafting table. Enjoy!

“These were exactly what I needed and the size I needed them. Shipping was quick and the mats are great!”

Helpful Report

Thanks Regina!

“The rear mats fit my 2023 Genesis perfectly. I had previously bought the front set. They worked so well that I decided to buy the rear ser.”

Helpful Report

Thanks, W L. We're so happy we were able to assist. Enjoy!

“We had one made for our stainless steel table in our kitchen and it came out perfect! We love it! Wished we had known about this company sooner !”

Helpful Report

Thanks, Gayle! So glad we could help. We're here to assist should you need any more surface protection. :)

“I found this website on Google when searching for a plastic mat for my wooden dining table. I didn’t know what to expect when ordering, but can say I love how it looks. I wanted a protective layer for the dining table and when people come over they think it’s glass until the touch it.”

Helpful Report

We're so glad we were able to assist, Megan. Thank you for your review! We hope you enjoy for years to come!

“Always hesitant about first time over the phone business dealings, but this worked out exactly as advertised. No trouble ordering nor the final product and not done yet. Product was for office furniture and so far great. However don’t have a desk yet. When it finally arrives I will be ordering a ‘top’ for it.”

Helpful Report

Thank you, Doug, for your 5-star review. We're excited for you to get your new desk protector installed on your new desk. :)

“Purchased a bed mat for my Hyundai Santa Cruz. Much better and less expensive than Hyundais OEM Ned mat which is cheap hard plastic. The Exact mat is soft but durable and items don’t slide around.”

Helpful Report

Thanks, James! We're glad you had a 5-star experience and hope you enjoy your mats!

“good serve. I liked getting the samples at a reasonable cost. I think the mats will work out fine. The only improvement that would be nice is a choice of mats with a "mat" finish. i.e. not shiny.”

Helpful Report

Thanks for your review, Sita. We're glad to hear you're happy with your order! Side note, we actually offer multiple finish types, including a couple less glossy options. If you have any questions about what else we have available, we recommend reaching out to our Support Team (Support@exactmats.com) for assistance. They'll be happy to go through our options to help you decide what may work best for your surface type. Thanks and have a great day!

“Fantastic purchase. We bought it to cover a wood shelf above our laundry machine to protect the wood from water/detergent. About 2 weeks after purchase, one of our detergent bottles leaked and spilled 1/4 of the bottle before we knew what happened. However, none of it got through the ExactMat and the wood shelf below was untouched.”

Helpful Report

Thank you for your 5-star review. What a great use case! We're glad we could assist. :)

“This is a great product. I had them in my previous car also. The third row mat on my 2023 Chev Traverse could have been extended in the middle. I ordered a custom cut piece(11X12 1/2)to cover it. Exactmats please check this out. On my 2017 GMC Acadia, the third row seat mat was extended in the middle. These are still worth the money to save wear and tear on your original mats.”

Helpful Report

Thanks, Wayne! We're so glad you love your new mats.

“Great product! I love it. Also, the custom cut fit perfectly.”

Helpful Report

Thanks, Joseph! Enjoy! :)

“I purchased the nicest quality office desk and file cabinet I’ve ever had. Then worried about protecting the horizontal surfaces. ExactMats was the perfect solution. It was easy to measure the customized sizes of mats I needed and the cost was reasonable. The quality and durability of the material is just what I had hoped for! Thank you, ExactMats!!”

Helpful Report

We're so happy to hear of your 5-star experience and we hope you enjoy your new file cabinet protector for years and years!

“These are now too expensive for what they are..”

Helpful Report

Thank you for your review. We're sorry to hear you feel the quality of the product is not worth the value. That's definitely not typical and certainly not what we want. That said, we're constantly evaluating our pricing, so we will go ahead and forward this feedback to the team. Thanks and have a great day.

“Many year user with multiple vehicles. Always fast shipping. Great fit.”

Helpful Report

Thank you for your continued patronage and trust in our products! We're happy we have been able to assist and hope you enjoy this new set of mats as much as the previous sets. Have a great day!

“Mats didn't fit, had to cut all 4 to proper dimensions. Have ordered numerous sets in the past, every one fit perfectly except this pair. A little disappointing.”

Helpful Report

Hi Mark, Thank you for your review. We're so sorry to hear you had a poor initial experience, but it looks like we were able to replace the order for you. As we have not heard back since re-shipping your order, we're hoping issue you experienced is now resolved. If not, just let us know! Thanks and have a great day!

“Great Service”

Helpful Report

Thanks, Amnon!

“ExactMats has been outstanding to work with. I had a custom order for a clear cover for our dining room table. The end of the table is not straight a crossed, but has curves, they were able to provide me with a cover that fit exactly to the shape of our table, which is approximately 83 x 43“ in size. I am so glad we went with exactmats rather than glass. The mat looks great, is much less expensive than glass would’ve been and much easier to deal with. They were very pleasant to deal with and professional. I would absolutely recommend them.”

Helpful Report

Thank you, John! We're so happy to hear it and we hope you enjoy for years to come. Have a great day!

“The experience is wonderful .”

Helpful Report

Thank you, Hoan! We're happy to have assisted. :)

ExactMats is rated 4.8 based on 1,985 reviews