ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.80

4.8 Rating 1,965 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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ExactMats 5 star review on 23rd October 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mats fit perfectly and look great.”

Helpful Report

We're so glad to hear it, David!

“Had a little trouble in the beginning with the ordering process, not with ExactMats but with the company they sold through- but when I contacted ExactMats they acted quickly and thoughtfully and we could not be happier. Our car mat is awesome its the second one we bought and I love the smooth surface because no dirt get trapped like most of the trunk mats out there! Would definitely buy another!”

Helpful Report

We're so glad we could help, Linda!

“These are clear and fit perfectly. We have ordered before for a Lexus.”

Helpful Report

Thanks so much!

“Fit perfectly! Fast shipping. No complaints other than the smell that took a little bit to wear off…”

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Thanks, Casey!

“Excellent”

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Thanks, David!

“I have used these mats for the past 10 years in my Maserati and Porsche. They are durable, easy to clean and protect the carpets.”

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Thanks, Jerry, for your continued trust in ExactMats. We hope you and joy and look forward to working with you again in the future!

“I made a mistake, ordered mats for incorrect model. Contacted customer service, they responded quickly and fixed my problem. I paid shipping for the return, but it was OK because it was my mistake. Extremely happy with my mats and customer service”

Helpful Report

Thanks, Juan! We're glad we could help you find the right set!

“Great mat,great service”

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Thanks, Deborah! We're so happy we could help.

“Love our ExactMats!!! Now our 2021 pilot can stay clean. We are very happy with our purchase and they fit perfectly.”

Helpful Report

Thank you, Tami!

“I purchased the ExactMats to protect the top and space underneath my coffee table while still being able to show the wood design on the top. However, neither mat sticks to the wood, especially around the edges and corners; it does not lie down completely and also slides around some. Also, the way you cut the corners is not the way shown on your website. Instead of cutting the way I described in my order, you simply cut a straight line (You snipped off a triangle instead of a square) It was a waste of money and my table is still not adequately protected.”

Helpful Report

Hi Karen, From what we can see, it looks like there were a couple issues related to this order that we were able to resolve. Unfortunately, we have been unable to reach you to confirm all issues are taken care of with the replacement we sent out, but we do hope it's working for you! Please let us know if there is anything else we can do to assist. Thanks!

“ExactMats is an incredible product! I got the X Edition All-Weather mats and they are definitley worth it. We use our van for skiing and road tripping, so we are super excited to have something that will protect the carpets. Pretty great fit all-around and only a few small spots that may need a trim. Highly recommend!!”

ExactMats 5 star review on 1st March 2024

Helpful Report

Thanks so much, Andrew, for your review and for sharing your photo. It looks great and we're so glad we could help. We hope you enjoy for years and years!

“Very happy with floor mats for my new car. Fit perfectly and look great.”

Helpful Report

Thanks, John. We're so glad to hear it!

“love these mats and fit perfectly. last car we bought weathertech for over double the price and like these better”

Helpful Report

Thank you, Michael!

“The ExactMats for my 2024 Toyota Crown fit perfectly with the existing OEM carpet mats. These mats also do not obstruct or interfere with the operation of the accelerator and brake pedals. Highly recommend them to protect your vehicle's carpets.”

Helpful Report

Thanks for sharing. We're so happy to hear you love your new mats!

“Theses mats fit perfectly in my Mercedes. Thanks!”

Helpful Report

Thank you, Andrew!

“they fit perfectly and doing their job in keeping the interior carpet clean as intended.”

Helpful Report

We're so glad to hear it!

“I placed my order on line which was very helpful. I received my order a few days later and they were the exact fit as stated.”

ExactMats 5 star review on 25th February 2024

Helpful Report

They look great, Eugene. Thank you for sharing!

“may experience was excellent, my ordered was on back order and was filled promptly after restock and I informed with updates”

Helpful Report

We're so glad to hear you had a 5-star experience. Thank you for sharing. We hope to assist you again in the future.

“Love them all ! Perfect size ❤️❤️❤️”

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Thanks, Chinda!

“Highly recommends this company for all your custom vehicle mats. Excellent customer service and they really care about their product and customers.”

Helpful Report

Thank you so much!

ExactMats is rated 4.8 based on 1,965 reviews